Ask mySAPL - askmysapl
San Antonio Public Library askmysapl
Ask mySAPL
242 Answers
Welcome to the library's online reference site. Answers for your account, library books/materials, and library services questions. You can search previously answered questions, ask new ones, and make comments to previously answered questions. Remember, you can also call or text us, we are here for you.
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We can help you with:
Books/General Research questions
Your Library Account such as fines or holds
Genealogy or Texana History Research
Click on a link above to fill out the appropriate form, or:
Call us at 210-207-2500
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What does the "in process" status mean in the catalog?
Last Updated: Jun 21, 2021 | Topics:Find It at the LibrarySearching the Catalog|Views: 325
How do I update my account information, such as email address?
Last Updated: Jun 21, 2021 | Topics:My Account| Views: 2087
What do I do if I'm having trouble logging into my account?
Last Updated: Jun 21, 2021 | Topics:My Account| Views: 5803
How do I find out if I owe money or have outstanding books and materials?
Last Updated: Jun 11, 2021 | Topics:Materials Recovery| Views: 2501
How do I know when my holds can be picked up?
Last Updated: Jun 11, 2021 | Topics:Holds| Views: 3098
Why does it seem like the catalog is always changing?
It seems like there is always something new or different with the catalog. 
Last Updated: Apr 28, 2021 | Topics:Catalog Features| Views: 309
Do you accept donations of books and media items (music CDs, DVDs, and Audio Books)?
Last Updated: Apr 28, 2021 | Topics:About the Library| Views: 5651
I’m an author, and I would like to do a signing of my book at the library.
Last Updated: Apr 26, 2021 | Topics:Author Inquiries| Views: 377
How do I pay any fines or fees associated with my account?
Last Updated: Apr 26, 2021 | Topics:Fines & Fees| Views: 7378
What do I need to know about checking out items?
Last Updated: Apr 26, 2021 | Topics:Check Outs & Renewals| Views: 4199
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