Rev. ed. of: Marketing metrics : 50+ metrics every executive should master. 2006.
Bibliog.
Includes bibliographical references and index.
Contents
Introduction -- Share of hearts, minds, and markets -- Margins and profits -- Product and portfolio management -- Customer profitability -- Sales force and channel management -- Pricing strategy -- Promotion -- Advertising media and web metrics -- Marketing and finance -- The marketing metrics X-ray -- System of metrics.