Ultimate iPhone FAQs List, Part 2

Just got back home tonight after my week in San Francisco, and found ANOTHER several dozen questions about the iPhone waiting on this blog’s comments area!

I promise that this blog isn’t going to become “all iPhone, all the time”–but I’ve read through your comments and compiled this second list of Q’s and A’s.

First, though, a clarification on my earlier post…

“Will the browser offer Flash and Java?” –In my previous blog post, I said “No” (you’ll see why in a moment). But several of you have pointed out an interview published in the German magazine MacWelt, in which the browser IS said to offer Flash and Java.

So I’ve asked John Markoff, who audio-recorded our interview with Steve Jobs, to play back the relevant exchange for me. Here it is:

——
Markoff: “What about all those plugins that live within Safari now, like Flash or like Java or like JavaScript?”

Jobs: “Well, JavaScript’s built into the Phone. Sure.”

Markoff: “And what are you thinking about Flash and Java?”

Jobs: “Java’s not worth building in. Nobody uses Java anymore. It’s this big heavyweight ball and chain.”

Markoff: “Flash?”

Jobs: “Well, you might see that.”

Markoff: “What about YouTube–”

Jobs: “Yeah, YouTube—of course. But you don’t need to have Flash to show YouTube. All you need to do is deal with YouTube. And plus, we could get ’em to up their video resolution at the same time, by using h.264 instead of the old codec.”
——-

So the DEFINITIVE answer now is: NO Java, MAYBE Flash.

Going on:

“Will we be able to assign ipod-playable songs to ringtones?” –John Markoff asked this during our interview, and Mr. Jobs said it’s not been decided yet.

“How does the iPhone charge?” –It comes with a white charging/syncing dock, just like an iPod.

“Also, are you SURE about the games? All the iPods run those special iPod games; wouldn’t you expect them to run those at least?” –Ooh, that’s a fantastic point. I explored the iPhone rather thoroughly during my time with it, and never saw any games. But it sure sounds logical that you’d at least get everything you get with a regular iPod!

“Another thing: what is the of OS X version? Is it close to Leopard, a mobile-Leopard?” –No. It’s not the entire Mac OS X, either, and of course the interface has been redesigned for phone use.

“The CALENDAR program, does it accept input on the phone, or is it just a dumb viewer of synced data from your mac, like the ipod is?” –Calendar program isn’t finished yet, but I did see an “add new event” icon on the placeholder graphic.

“Is there any wireless (Bluetooth or Wifi) syncing at all, for contacts and calendar?” –No.

“Is the SETTINGS menu working as of now, and what are some of the settings that you saw in there?” –Yes, it’s working! Some of the options I remember were: backlight timer; “show touch feedback” (a little dot appears on the screen every time you tap); airplane mode; ringtone. There were many pages of settings, though.

“How was call quality? Was this not available for testing?” –Yes, it was working fine. I called home with it. Sounded loud and clear, although this means nothing at this point. Apple doesn’t even have FCC approval yet, and have many months of fine-tuning and fiddling left to do. Also, of course, your call quality will depend on how far you are from the cell tower.

“How about going to Google spreadsheets and docs to open Word documents and spreadsheets?” –Should work, in theory!

“Can the pinch gesture be used on Web pages?” –Yes! Also on email! So weird, but cool–I could zoom in and out on an entire email message: embedded photo, text, and all.

“Are both text and images both (almost) infinitely resizable with the pinch gesture?” –No. The smallest size is “fit the whole thing on the screen.” The largest seems to be, I don’t know, 4X or 8X actual size.

“So there are no speed dial keys??” –That one’s been bothering me, too. Even according to the demo at apple.com/iphone, it seems as though to dial, starting from the Home screen, you have to tap the Phone icon, then the keypad icon OR the phonebook icon, THEN tap someone’s name. I can’t believe Apple would design something that requires so many steps. Surely they’ve got a quicker method up their sleeve…

“Or is it that the email will not sync?” –The email doesn’t sync with anything. It sends and receives email from the Internet.

“Will the built-in sensors replace the need of the Nike sports kit for tracking running data?” –You’re kidding me, right?

“Is there going to be a security logon, so that if it is stolen that it is essentially useless for non-hacker thieves?” –I didn’t see it, but since that’s standard on iPods, I would imagine that it’ll be there.

“Will any songs downloaded to the phone itself be able to be used as ringtones?” –Apple says it hasn’t decided.

“Will the iPhone work without a SIM card installed? i.e., will it be able to surf the web/email?” –Very doubtful.

“Is the speakerphone any good?” –Yes, very good (for a cellphone).

“Didn’t steve demo a feature where Google maps knew where the phone was? Wouldn’t that require GPS?” –No, he didn’t. (Yes, it would.)

“Will the iPod FM radio work ?” –I’d guess yes, but don’t know for sure.

“Do I HAVE to use Cingular?” –ARRRRRGGGHHH!

“Can the iPhone be used as a modem for a MacBook?” –If the answer were yes, Apple surely would have touted that feature.

“Will it support disk mode like ipods?” –I’m guessing yes. (I do have a call in to Apple for all these “I’m guessing” answers, but it seems they’ve been a little busy recently…)

“Can you use it with an existing Cingular account, or will Cingular have a special iPhone group of plans with special features like the priority voice mail, etc?” –Cingular hasn’t yet determined service pricing.

“You referred to the screen as being a ‘glass surface.’ Was it a figure of speech or is it really made out of glass?” –Figure of speech. It’s the same polycarbonate that’s used for iPod screens, although apparently the coating has been substantially improved.

“Does the screen scratch easily?” –See above.

“Do you really think Apple’s just going to sit on it and not work on improving it for the next half-year? Give it time.” –Could not agree more!

“Will the iPhone touch surface work if you’re wearing gloves? Be unpleasant to use the phone in the dead of winter otherwise.” –No, it responds ONLY to skin touch. I couldn’t use my fingernail, for example. And you certainly can’t use a stylus. (On the other hand, I doubt there’s ANY smartphone you can operate with gloves on.)

“If it doesn’t sync with Outlook, does that mean it will not be compatible with Windows OS?” –No, it’s definitely Windows-compatible, in that it syncs with iTunes. (Music, photos, videos, etc.)

“Was there discussion of the CPU type?” –Mr. Jobs would not say what the processor is.

“Can you use it with iPod headphones – that is a bud in each ear? Or is it a single bud like other phones?” — It comes with stereo earbuds with a microphone/switch on the cord, and any iPod-compatible earphones work.

“How did they get OS X on a 4mb phone?” –It’s four GIGABYTES, not megabytes. And it’s not the whole Mac OS X.

“No 3G is almost a deal breaker. EDGE is horrible for a device this advanced…how did that get overlooked?” –It wasn’t overlooked. 3G (HSDPA) is available only in a few cities. Apple says that when it’s more prevalent, the company will upgrade the iPhone.

“Any word on whether the keypad will be available in the horizontal screen mode allowing larger keys, albeit a smaller text window?” –That orientation wasn’t available in the prototype; Apple hasn’t decided whether or not to add the landscape keyboard layout. (Also, interestingly: rotating the iPhone to change the screen orientation only works counterclockwise–and only, as Mr. Jobs said, “When it makes sense.” That is, not all programs rotate.)

“I think it’s a bit backwards and disappointing for Apple to introduce a product that requires MORE visual attention than most phones, and which has no tactile means of operation.” –I agree. At this early date, I think the phone may be the weakest part of the iPhone.

“How bright was the screen?” –Very.

“Is the virtual keyboard at least as quick and easy to use as entering text with a regular cellphone’s number keys?” –I’d say it’s a wash. The “virtual” keys make it slower than a BlackBerry, but at least you have the whole alphabet; you don’t have to press the 1 key three times to get the letter C, or whatever.

“Why is everyone missing the fact that this phone/device will seamlessly switch between Edge and Wi-Fi saving big $$$ on data rates?” –Because nobody bothers to post about what they LIKE. If Internetters can’t say something disparaging, they say nothing at all. :)

Comments are no longer being accepted.

Location Aware…You say Jobs didn’t demonstrate a GPS. What was demo’d with GoogleMaps showed a search for Starbucks and it came up with locations in downtown San Francisco, it was (or seemed to be) aware of the iPhone location. I can believe it wasn’t GPS because it was indoors. I believe Steve was using WiFi, was it locating on IP address, could it locate on cell triangulation (same as cell-911)?

re: speed dial – don’t forget that there is a favorites button on the phone screen. I wouldn’t be surprised to see this one come to the home screen as well.

re: syncing with Outlook. Doesn’t the iPod currently sync the contact and calendar information from Outlook when connected to a PC???

re: storage space for the OS. If they are saying that it is a 4GB device I would venture to guess that the OS is stored on a separate chip or space and it not a part of that 4GB, otherwise people would have a lot less room for their music than they are expecting. Other smartphones do something similar.

re: saving $$$ on data rates with WiFi. I am going to go out on a limb here and predict that Cingular will only sell an unlimited data plan with this device. That would make switching between cell and WiFi moot for cost but important for speed.

re: working without a SIM card. Does a Treo not boot without a SIM card? I can’t test mine because I use Cingular but I wouldn’t think a SIM card would be required for using the device and applications that don’t require a phone connection. Anyone out there able to test a Treo without the SIM card?

Frank

#1 asks: “What was demo’d with GoogleMaps showed a search for Starbucks and it came up with locations in downtown San Francisco, it was (or seemed to be) aware of the iPhone location.”

I would imagine it’s the same thing as the Yellow Pages widget in Mac OS X: you store your own Zip code in a preference panel somewhere. That’s how it knows where you are…

As you say, he was indoors, so it could not have been GPS, right?

–Pogue

““Is there any wireless (Bluetooth or Wifi) syncing at all, for contacts and calendar?” –No.”

If this holds, I cant see buying it. Wired syncing with my Powerbook would be awkward and a chore. The dock would be on some drawers, whereas my powerbook doesnt have a desk to sit on. Regardless of my specific circumstances, not being able to sync with bluetooth is inconvenient for anyone with a laptop. Currently you can make and receive calls via bluetooth, and receive and reply to text messages through Address Book, it can’t make sense to cut such a well integrated feature that works with any other bluetooth phone. This is a step backwards, hopefully it won’t hold…

David, thank you so much. I am not sure if I’m more impressed by the information on this device that you are able to supply to us, or by the fact that I posted one of over 150 comments on a NYTimes.com blog (containing four or five questions) and you answered them not even twelve hours later, again on the times’ website.

I dare not ask more questions, but this one doesn’t seem to have been asked by anyone. You alluded to the fact that you can only rotate the screen when it makes sense. The question is, have you see the VIRTUAL KEYBOARD IN LANDSCAPE MODE? It would make sense to space out the keys by being able to display the keyboard in landscape mode, although that could present issues with how comfortably holding the phone and also how much vertical screen real-estate is left on the screen; either way, none of the videos/pictures/demos I’ve seen show the phone displaying the keyboard in such way.

David, I’d like to reiterate again that I find myself reading the web, which more and more means reading blogs, during almost all of my free and down time; however, no matter how many answers or questions I have, I rarely post, assuming that my questions will be lost in the void that is the internet. Your response to my questions of earlier today, has made me reevaluate my views. Thanks again.

David, kudos to you. Your blow and postings are very insightful. I feel I’ve been reading many other sites postings, yours are the best.

A few questions I haven’t seen answered elsewhere:

1) Will Apple or Cingular provide tech support for it?

2) Did/ Will the iPhone have the Cingular logo on it or only Apple’s logo?

3) I know a new bluetooth headset was announced (designed for/with it), is this included with the iPhone or extra cost? if so how much and how does it charge.

4) Can you surf the internet portion while being on a (speaker) phone call via the cell connection (not WifI)?

5) Dave can you or someone else provide current experience with Cingular data plans available now?

I think this will be a phenomenally successful device.

Google Maps – location

Steve chose the location from a list of saved bookmarks before searching for the nearest Starbucks.

I’d like to echo the post by Alex…I have *never* been as impressed by a columnist as I am by you right now. Your dedication to informing the readers is admirable.

The only thing I’d like to add is, please tell whoever you talk to at Apple that they *need* to make sure the ringtones can be songs on the iPod. Then, it will have absolutely no flaws in my eyes. :P

S. Jobs very clearly went to favorites, and pressed Cupertino while in the Google maps app. He then did a search for starbucks. As well, he had “favorited” DC, Paris, Rome,…(Similarly, phone and email have favorites, and you can “click and drag the order of people”–demonstrated in the keynote.)

re:

#1 asks: “What was demo’d with GoogleMaps showed a search for Starbucks and it came up with locations in downtown San Francisco, it was (or seemed to be) aware of the iPhone location.”
I would imagine it’s the same thing as the Yellow Pages widget in Mac OS X: you store your own Zip code in a preference panel somewhere. That’s how it knows where you are…
As you say, he was indoors, so it could not have been GPS, right?
–Pogue
— Posted by David Pogue

Thanks for answering all these questions David. You’re awesome.

“I think it’s a bit backwards and disappointing for Apple to introduce a product that requires MORE visual attention than most phones, and which has no tactile means of operation.”

Well, the headphones have a button on them to recieve and hang up calls. So does the bluetooth earpiece. So I guess it’s easy to listen to music and get a call, but making a call is harder.

Q: Can the keyboard be used in Internet mode?

– Would be nifty for all sorts of purposes, webmail etc…

The Google Maps thing was just a stored location. Steve said something like “Let’s just bring this up here…” and tapped something like a bookmark at the top of the screen. Easy.
Hey! I’m a designer. I notice these small things ;-)

@#4: “Regardless of my specific circumstances, not being able to sync with bluetooth is inconvenient for anyone with a laptop.”

Clearly you’ve never had an iPod. There’s no way to synch an iPod over Bluetooth (not that I know of, anyway), so iPod owners have gotten used to plugging in. and besides, you don’t need a desk for your laptop, you have your lap! Synching is fast, so putting your laptop on your lap and plugging in the phone for a minute is no great hardship in my opinion.

Wouldn’t it make sense to pair your Apple Bluetooth keyboard with the phone?

David, thanks for your very informative reporting on this revolutionary product. I was on the verge of jumping ship from Cingular to Verizon since most of my friends are quite satisfied with Verizon. Cingular has grown arrogant (try using their customer service or go to one of their retail locations for some ultra shoddy handling!) and their service in my South Florida location is somewhat spotty. Sincerely hope that Mr. Jobs argreement with Cingular will impart some improvements!

But, the iPhone will enable Cingular to keep me as a customer. I always desired an elegant phone/PDA combo and as an over 60 y/o needing reading glasses for the simplest of tasks, I find the large display and readability of the phone outstanding.

I think your readers are being a little premature in assuming features such as speed dialing, syncing with laptop and similar items will not be included in the final product. This is one hell of an advance to a mundane product. One of the reasons I’ve procrastinated so long in changing from Cingular is that I’m not impressed by any of the hundreds (?) of cell phones on the market. iPhone has instantly changed my attitude and I can’t wait until June!

Just wanted to point out a couple of things; as far as I can tell, Google Documents & Spreadsheets doesn’t even work on regular full-blown Mac Safari yet, but hopefully that’ll also be fixed long before the iPhone comes out. Also, my Sprint PPC 6700 touchscreen works fine with gloves on (you just have to be a little more careful with accuracy).

In case there’s a third volume:

When Steve demonstrated the web browser, I don’t think we saw what happens when you actually go to an article. Can you read a full column of text, or do you have to scroll back and forth horizontally? Seems like that would be a situation in which a strict interpretation of the looks-just-like-a-PC-browser, “not the baby Internet” rule would be a disadvantage. I _like_ reading the WAP version of the Times on my Palm.

Well…. the i (apple) Phone looks fantastic but?

The camera is on the Wrong side for Video Calls. No Video Call’s?

No VOIP ? Skype? WIFI Just for data Download? This is the main reason NOT to buy it.

So i don’t want a 70 dollar a month phone subscription with AT&T i use Skype…. (AT&T Does not want VOIP on the iPhone)
I already have a 80 Gig iPod…… I have a Digital Camera…..
And full page Internet Browsing on that smaal screen…….
Photo’s and Movies…. OK … I never use it. Who does?

If the iPhone will be marketed in Europe, then it would use, like all GSM phones in Europe, an interchangable SIM card. My Sony/Erricson T800 phone purchased in Eurpe works fine with either European SIMs or with a US T-Mobile SIM. Would this be a way to avoid Cingular and still use an IPhone in the US?

If this has wi-fi and you live in the right place, it seems like you could skip Cingular’s plan and just use Skype, or other VOIP.

Dave, you said, “#1 asks: “What was demo’d with GoogleMaps showed a search for Starbucks and it came up with locations in downtown San Francisco, it was (or seemed to be) aware of the iPhone location.”
I would imagine it’s the same thing as the Yellow Pages widget in Mac OS X: you store your own Zip code in a preference panel somewhere. That’s how it knows where you are…”

It’s probably simpler than that. At least here where I live, I can ask for the nearest ATMs or banks or various things, and it tells me. I _know_ my ancient Nokia 6210 didn’t have GPS, and it wasn’t triangulation that did it. It is much simpler than that. It knows what tower you are connected to, and where the tower is, and it just shows what items are in range of that particular tower, and sometimes a bit beyond that. See? Simple, and no triangulation or GPS necessary! That’s how it could work quite simply, and you wouldn’t have to keep entering in zip codes…

-Jon

David,

This question is related to the iPhone and some hopeful speculation.

In your opinion, what are the odds of Apple developing a product containing 2 of the 3 features of the iPhone: a new widescreen iPod with Wifi browsing capabilities, with of course the new multi-touch screen?

Since Cingular does not provide great coverage in my location, I would love to buy a product with the ‘2 of 3′ features stated above!

I want to buy an iPod, but am holding off until I possibly hear of either the potential product above is developed, or at the very least a new widescreen iPod alone is created with the new multi-touch screen capabilities.

What do you think? Should I hold my breath waiting for either of these 2 scenarios to unfold?

Thanks in advance for your thoughts!

Tom

What about text messaging? Without tactile feel of buttons, i can’t believe texting would be that great. Also what about scratching up the screen? Like the design but a folding phone is more practical for pocketing phone.

I didn’t know there was a security logon with the iPod. I can’t find any reference to it in the manual or in the settings. Could you explain what this is about? Thanks.

Let me say first that this phone has EVERYTHING I was hoping for… except Cingular only… my question is about one hand operation, can you do that cool scrolling thing with your thumb the same way you can opporate an iPod with the your thumb?