If you are experiencing problems or have any questions with any of our books please send email to Technical Suppport
or contact us via our CompuServe Forum (GO MACMILLAN).
Include the following information with ALL requests for assistance:
- Book title
- Software from the book
- What the error or problem is
- Type of Computer (386, 486, pentium)
- version of DOS
- version of Windows
- total amount of RAM
- amount of free RAM
- math co-processor
- video card make and model
- any additional hardware
- copies of the autoexec.bat and config.sys
- your email address
You can also call us between the hours of 9:00am and 5:00pm CST at
(317) 581-3833 or
fax us 24 hours a day at
If you are receiving "Unrecoverable read errors", fax us proof of purchase at (415) 924-2575 or mail the disk or CD to:
Waite Group Press Technical Support Department 200 Tamal Plaza suite 101 Corte Madera, CA 94925
We will send back a working disk/CD.
If the software from our books has been installed and configured according to the book and you are still having problems, we may not have the answer immediately. We do have the resources to get answers. We will respond to you via email.