t0080: Eudora Light for the Mac OS

00015: Configuring Eudora Light for the Mac OS
Revision Date: 07/29/97

Note: If you have installed the MindSpring software for the Mac OS, Eudora Light should be configured properly. If for some reason, you need to update Eudora's configuration, please proceed.

1. From within Eudora, select Settings from the Special menu.The Settings window opens, displaying categories on the left, and specific options for each category on the right.

2. Select the category Personal Information, and enter the following information:

   POP Account:		Type your email address in the form yourmailbox@pop.mindspring.com or, 
   			if you still use the pipeline domain yourmailbox@pop.pipeline.com 

   Real Name:		Type your name (optional).

   Return Address:		Type your email address in the form yourmailbox@mindspring.com or, 
   			if you still use the pipeline domain yourmailbox@pipeline.com 

3. Select the category Hosts and enter the following information:

   SMTP:	mail.mindspring.com or mail.pipeline.com

   Ph:	Leave blank.

   Finger:	Leave blank.

4. Click OK.

That's it! To check your mail, choose Check Mail from the File menu.

00016: Configuring a Vanity Email Address in Eudora Light for the Mac OS
Revision Date: 07/29/97

A vanity email address serves as a pointer to the original mailbox. Any mail sent to the vanity address ends up in the original mailbox. The vanity alias can be created by using the Account Management section of the Mindspring homepage ( http://www.mindspring.com/acct-mgmt/index.html ).

If you like, you can change the return address in Eudora to reflect the new vanity email address. This is not required, because email sent to either address will end up in the same mailbox.

1. From within Eudora, select Settings from the Special menu.The Settings window opens, displaying categories on the left, and specific options for each category on the right.

2. Select the category Personal Information, and enter the following information:
   
   Return Address: Type your vanity email address in the form vanitymailbox@mindspring.com or, if you still use the pipeline domain vanitymailbox@pipeline.com
   
   

3. Click OK.

00253: How to compose email offline
revision date: 07/29/97

The only operations for which Eudora needs an active Internet connection are retrieving and sending email. if you wish to read your email offline, simply disconnect from MindSpring after retrieving email. The following procedure details how you can compose email offline by queuing messages to be sent later.

To compose email offline

1. Select Settings from the Special menu.

2. Select Sending Mail from the scrolling column on the left of the Options window.

3. De-select Immediate Send in the right column, and click OK.

After completing these steps, the Send button, on an outgoing message, will be replaced by a Queue button. Once you have composed, and queued all of your email messages, you can open your Internet connection, and select Send Queued Messages from Eudora's File menu.

00254: How to configure Eudora to leave mail on the server
revision date: 07/29/97

Remember that your mail spool must not be any larger than 5 megabytes. If mail is left on the server for more than a few days, it has the potential (depending on your mail volume) to exceed this limit. Also note that leaving mail on the server will significantly affect the speed in which the server checks for new mail. As a rule, it is best to use this option only when necessary.

1. Select Settings from the Special menu.

2. On the scrolling menu to the left, click Checking Mail.The options to the right will change.

3. Select Leave mail on server.

4. Click OK.

00034: How can I check my email from work, and still receive it at home?
revision date: 07/29/97

When you retrieve your email, Eudora copies each message from MindSpring's servers to your hard drive. By default, Eudora then deletes each message. You can configure Eudora, however, to leave your email on the server. Eudora then keeps track of which messages it has already retrieved, and ignores them when checking for new mail. This feature will allow you to check your email from work, while leaving it on the server for later retrieval at home. At work, configure Eudora to leave mail on the server. At home, configure Eudora to not leave mail on the server.

00255: How to configure Eudora to check mail on two different mailboxes
revision date: 07/29/97

This is a little complex; but follow along closely, and you will have it set up in no time.

To set up Eudora for a mailbox

1. Open the System Folder located on your Hard drive.

2. Create a new folder inside the System Folder for the second mailbox. Name the folder "Second Mailbox."

3. Open the Eudora Folder, located in the System Folder.

4. Create a copy of the Eudora Settings file, found in the Eudora Folder (in the System Folder), by clicking once on the file and choosing Duplicate from the File menu. This will create a file called Eudora Settings copy.

5. Drag the Eudora Settings copy into the Second Mailbox folder you created in step 2.

6. Make an alias for the new Eudora Settings copy file, and rename it after the second mailbox. (Select the Eudora Settings file, and choose Make Alias from the File menu.)

7. Place the alias you created in step 7 on the Desktop.

8. To configure the new Eudora Settings file for the second mailbox:

   	Open Eudora by double-clicking the new settings file's alias on your desktop. 
   
   	Select Settings from the Special menu. 
   
   	From the scrolling column on the left, select Personal Information. 
   
   	Change the POP Account, Real Name, and Return Address to reflect the second mailbox. 

9. Click OK

You will continue to check mail on the original mailbox in the same way that you always have. To check mail for the second mailbox you will need to double click on the alias on your desktop.

00256: How to have Eudora save your password
revision date: 07/29/97

If you would like Eudora to check your email without requesting your password each time, follow this procedure.

1. Select Settings from the Special menu.

2. In the column along the left, click Checking Mail.The options to the right will change.

3. Select the Save Password option.

4. Click OK.

00257: How to update your mailbox password in Eudora
revision date: 07/29/97

Your mailbox password is recorded on MindSpring's servers and must be changed through the online Account Manager or through Customer Service. Password changes can take an hour or more to become active. Once you have changed your password, you will need to use this password to check mail using Eudora.

If you have previously configured Eudora to save your password, choose Forget Password from the Special menu. The next time you check mail, you will be prompted to enter the new password.

00258: How to use a Signature
revision date: 07/29/97

In Eudora's terms, a Signature is a body of text that is automatically appended to each email message you create. Typically this will consist of your name and your title, though many people include a tag line.

To create a signature

1. Select Signature from the Window menu.A new window appears titled Signature.

2. Type the text you wish to be appended to your email messages.

3. Close the Signature window.

To prevent your Signature from being appended to a particular email message

1. Create the new message as usual.

2. Click on the JH on the tool bar.The Signature option for the current message is disabled.

00259: How to use Nicknames
revision date: 07/29/97

Just as you might call Michael P. Username, Jr. "Mike" for short, you can assign a short word, or nickname, to represent an email address. Eudora substitutes a nickname in the To: field with its proper address. Note: Eudora will display the Nickname, not the address, in the To: field of the message. However, Eudora will still send the email to the correct address.

To create a nickname

1. Select Nicknames from the Windows menu.The Nicknames window opens.

2. Click New.

3. Type a nickname to refer to an email address. If you like, you can check the box labeled, "Put it on the recipients list." This places the Nickname in a handy drop-down menu in the Message menu under the heading New Message To:

4. Click OK.Your nickname appears in a column to the left, and there should be a flashing cursor in the Addresses column.

5. Type the address you wish this nickname to represent.If you would like a single email message to be sent to a list of addresses, enter those addresses, separated by commas, in the Addresses column.

6. Close the Nicknames window.

To use a nickname to send email

1. Create a new message (From the Message menu, select New).

2. In the To: field, type the nickname.

3. Type the subject and body of the message as usual.

4. Click Send.

00035: Why is the time shown on messages I receive wrong?
revision date: 07/29/97

The time, as recorded in an email message, is derived from the system clock of the machine on which the message is composed. If the time included in an email message you receive appears to be incorrect, the sender's computer may have the incorrect time or time zone setting.

00037: What is an attachment?
revision date: 07/29/97

Attachments are files that are attached to email and sent to another email address. These files are automatically encoded by Eudora before they are sent and then automatically decoded at the other end by the recipients mail program.

00260: How do I attach a file?
revision date: 07/29/97

For more information on attachments consult t0080: Eudora Light for the Mac

1. Select New Message from the Message menu.

2. Type the email address where you wish to send the file in the To: field.

3. Choose Attach File from the Message menu.

4. Locate the file you wish to attach from the dialog box that appears and double click on it. The file name should appear in the Attached: field.

5. Click Send.

00201: Error: Attachments folder cannot be found
revision date: 07/29/97

The Attachments folder is the location where Eudora places files it receives via e-mail. This message indicates that the preset folder cannot be found. The solution is to give Eudora a new location. (see 00261: How to set the Attachments Folder

00261: How to set the Attachments Folder
revision date: 07/29/97

The Attachments Folder is where Eudora will store any attached files it receives. To set the location of Eudora's Attachments Folder

1. Select Settings from the Special menu.

2. In the scrolling column along the left, click Attachments.

3. To the right, click the long button under Attachment Folder.

4. Click Desktop. Alternately, you can select the folder of your choice for attachments.

5. Click Use Folder.

6. Click OK.

00033: My friend sent me a file attached to an email. Why can't I use it?
Revision Date: 07/29/97

First it's important to understand that SMTP (Simple Mail Transfer Protocol, the method used for the delivery of your mail) requires that email use only text. Therefore, when you attach a binary file, such as an executable, the file must be encoded to conform to the SMTP standard.

The three main methods of encoding used for SMTP are BinHex, MIME, and Uuencode. Since the file you received is illegible, it is likely that it was Uuencoded, a method which is not supported by Eudora Light. You will need to use a decoder such as UUlite or uuUndo to perform the necessary decoding. (It is a good practice, in sending attachments via email, to indicate the method of encoding used for the benefit of the receiver.)

UUlite and uuUndo are available at info-mac ( http://hyperarchive.lcs.mit.edu/HyperArchive.html ).

If UUlite or uuUndo does not appear to alter the file, it is possible that the file has become corrupt, or that it is meant to be used by an application which is not installed on your computer. You will want to check with the sender for more information regarding the file. A third possibility is that the file was created on a different platform than your computer. If you are using a Macintosh, check with the sender of your e-mail to make sure that they are also using a Macintosh computer or that they are saving the file in a fashion that a Macintosh computer can use.

NOTE: As a rule, email is not an efficient method for transferring files. Large email transfers can time out (be terminated because they exceed the time allotted for a normal transaction); and often, the encoding required inflates a file's size. Furthermore, an email which is undeliverable will be bounced, and must be retrieved by the sender. FTP, on the other hand, is designed specifically for the transfer of files, and handles the process much more efficiently.

00039: What kinds of files can I send?
revision date: 07/29/97

Any kind of file can be sent as an attachment, however there are several things to keep in mind when sending attachments:

• Does the person receiving the file have a program that will read the file? For example, if you send someone a document in Adobe Pagemaker 6.0 then they will need to have Pagemaker 6.0 (or newer) or another program that will read a Pagemaker 6.0 file. Most popular word processing, graphics, spreadsheet and page layout programs can save in several different formats. Consult the manual for the program to find out what is available. You should also check with the recipient to find out what formats they can read.

• Large files can cause problems for the recipient. Many mail servers have a fixed maximum file size that they will accept, and many users will have a difficult time downloading large files. For files which exceed a megabyte in size, FTP is a better solution.

• File size can be reduced by using compression utilities. These utilities (such as DropStuff) will shrink the size of the file being attached, and once the file is received it will need to be expanded by the recipient.

00038: What are the different types of encoding and which one should I use?
revision date: 07/29/97

Eudora can send attachments with any of the following encoding methods:

MIME (Multipurpose Internet Mail Extensions) is currently supported by most of the currently available email programs for Macintosh, Windows and Windows 95.

On the Macintosh, there are two ways to send MIME attachments, AppleDouble and AppleSingle. AppleDouble is good for both Macs or PCs. AppleSingle can be used for Macs but should not be sent to PCs. AppleSingle combines a file's data and resource for and the PC cannot use a resource fork. AppleDouble splits these files up during transport, so a PC can simply trash the resource fork when it receives it and just use the data fork.

Binhex is a used most frequently by Macintoshes. It is also a good choice when sending Mac files to recipients who are using older email programs, or an email program that does not support a MIME attachment.

UUencode is best used only when the recipient asks for it. The UUencoded files often appear as garbage text to the recipient which must then be decoded with a separate program. Macintosh users can use uuUndo or Stuffit Expander with Expander Enhancer. Windows users can use Wincode.

Always check with the recipient to find out what kind of encoding they can use before sending an attached file.

00303: Eudora Light 3.1 for Mac OS: Filtering Unsolicited Email (Spam)
Revision Date: 07/29/97

Eudora Light 3.1 can be configured to sort your email as it comes into your In box. You can use this feature to place email from certain people, or containing certain words, into specific mailboxes. The feature is especially useful for filtering out unwanted email. To do this, you will need to identify the email address of the unwanted email's sender, then have Eudora Light filter all messages containing this email address to the trash.

To automatically send unwanted email to the Trash

1. Select Filters from the Special menu.

2. Click the New button. An Untitled filter will appear in the left window, its settings to the right.

3. Select <<Any Header>> from the drop-down list next to Header:

4. Next to contains, type the email address whose mail you wish to filter.
   You may type the whole address, or just the domain (xxx.com). Be aware that if you type a domain, you will be filtering email from everyone in that domain. For instance, if you typed mindspring, you would filter email from anyone at MindSpring.

5. Below Actions, select Transfer To from the drop-down list which reads None. A Choose Mailbox message will appear telling you to choose a mailbox from the Transfer menu. It is referring to the menu bar at the top of the screen.

6. Choose Trash from the Transfer menu.

7. Click the close box (top-left of the Filters window). You will be prompted to save the changes you have made. Your filter entry will be named automatically.

Next time you check your email, the headers of each message will be searched for the text you entered in step 4. If this text is found anywhere within the headers, the message will be moved to the Trash. You may wish to look through your Trash for a few days to make sure that you are not filtering wanted email.

00036: What can I do about unsolicited email?
revision date: 07/29/97

If you have receive unsolicited email, and wish to pursue a remedy, please continue.

If the email appears to have been misdirected, and was addressed directly to you, you may wish to respond politely asking that the sender stop sending email to your address. It is important that you are polite -- after all, people do make mistakes.

If the unsolicited email appears to have originated from an automated list, reply to the sender with either unsubscribe or remove in the Subject: line, and perhaps a polite message in the body. If you find that this reply is not successful in having you removed from the list, forward a full copy of one of the messages (including headers) to abuse@mindspring.com The MindSpring personnel monitoring this mailbox will be glad to help determine the best way to have your name removed from the list.

If the content of the unsolicited email is commercial, or harassing in tone, and it originates from outside the MindSpring domain, try emailing a complaint to postmaster or abuse at the domain listed in the From: field. If the message is from a MindSpring customer, email your complaint to abuse@mindspring.com

When complaining to "abuse" or "postmaster" about incidents of unsolicited email, please include the full headers and content of the email itself. We would also suggest that when responding to any further communication, you cc: abuse@mindspring.com.

For further information, you may wish to look at the following web pages, which contain MindSpring's Appropriate Use Policy and The Net Abuse FAQ respectively:

http://www.mindspring.com/aboutms/policy.html

http://www.cybernothing.org/faqs/net-abuse-faq.html

00300: Eudora Light for Mac OS: How to verify your return address
Revision Date: 07/29/97

MindSpring's mail servers are configured to refuse incoming or outgoing mail that does not use a valid domain in its return email address. Our servers are configured in this manner in an effort to reduce the traffic of unsolicited commercial email.

To verify your return address

1. Select Settings from the Special menu.
2. Select Personal Information from the scrolling list at left. The options to the right will change.
3. If the address in the box below Return address: is not valid, replace it.
   
   For most MindSpring customers, the email address should be in the form mailbox@mindspring.com or mailbox@ pipeline.com , where mailbox is your mailbox name. If you have another email address, however, you may use it. Note that the domain name of this email address must be registered with InterNIC ( http://www.internic.net/ ).

00097: Error "That Pesky MacTCP is acting up again."
revision date: 07/29/97

This error usually occurs when the connection to MindSpring is either dropped or is not completely established when you dial in. First attempt to re-connect to MindSpring. If the problem persists, consult t0089: TCP/IP and MacTCP for the Mac

00098: Error "503need rcpt"
revision date: 07/29/97

In this message, "rcpt" means recipient. The meaning of the error is that an email message waiting to be sent does not have a valid email address in the To: field.

To determine which message is next to be sent, and correct its recipient address

1. Select Out from the Mailbox menu. Your Out mailbox contains the messages you have sent, as well as those waiting to be sent.

2. From top to bottom, locate the first message which has a Q in the left-most column. The Q indicates that the message is queued to be sent. S indicates that the message has been sent.

3. Double-click this message. The body of the message becomes visible.

4. Replace the contents of the To: field with a valid email address (e.g. mailbox@mindspring.com).

5. Click Send.The email message is sent, the body of the message disappears, and the Q is replaced by an S. (If you have configured Eudora to queue messages, rather than immediately sending them, the Send button will be replaced by a Queue button.)

00099: Error: "TCP/IP Error, -23009 There are already 64 TCP or UDP Streams open. (TCP:104)"
revision date: 07/29/97

This error is usually caused when the connection to MindSpring is dropped. The error is only encountered on Macintoshes running Open Transport (TCP/IP). The solution is to Restart the Macintosh by choosing Restart from the Special Menu. After restarting the computer, open a new connection to MindSpring and return to Eudora to check mail. If the problem persists take the following steps:

1. From the Apple Menu, choose Control Panels, and then open the TCP/IP control panel.

2. From the Edit Menu, select User Mode...

3. Select Advanced and Click OK. A button labeled Options should appear in the lower right corner.

4. Click on the Options button

5. Uncheck the box which says Load Only When Needed and click OK

6. Close TCP/IP and when prompted, Save the configuration

00200: Error: Eudora Cannot Continue. Your settings file appears to be corrupt...
revision date: 07/29/97

The error message goes on to state that you can use "Res-edit" to fix this problem, but MindSpring does not recommend this. The easy solution is to trash the Eudora Settings File for Eudora and rebuild it as follows:

1. Open the Eudora Folder which is located in the System Folder on your Hard Drive. Inside 
   of the Eudora Folder you will find a Eudora Settings file. 
   

2. Move the Eudora Settings file to the Trash and choose Empty Trash from the Special menu.
   

3. Open the Eudora program. A Settings dialog box should appear.
   

4. Choose Personal Information on the left hand side of the dialog box.
   
   POP Account:		Type mailbox@pop.domain.com where mailbox is replaced by your 
   						mailbox name and domain is replaced by mindspring or pipeline
   
   Real Name:		Type your name (optional).
   
   Return Address:		Type your email address in the form mailbox@domain.com where 
   						mailbox is replaced by your mailbox name and domain is replaced 
   						by mindspring or pipeline
   
   Dialup username:	Leave blank
   

5. Select the category Hosts and enter the following information:
   
   SMTP:		mail.mindspring.com or mail.pipeline.com
   
   PH:		Leave blank.
   
   Finger:		Leave blank.
   

6. Click OK.

00202: Eudora tells me that a mailbox has a damaged table of contents. What should I do?
revision date: 07/29/97

Each mailbox listed under your Mailbox menu has two files associated with it: a mailbox file, and a table of contents file. The message you received indicates that the table of contents is not in synch with the mailbox file. Allowing Eudora to create a new table of contents may solve the problem.

If you are presented with this message even after creating a new table of contents, then the problem is likely with the mailbox itself. You will need to create a new mailbox to replace the damaged one.

To create a new mailbox

1. Select New from the Mailbox menu.

2. Give the new mailbox a name, and click OK.

3. From the Mailbox menu, select the name of the faulty mailbox.The faulty mailbox opens.

4. From the Edit menu, choose Select All.

5. From the Transfer menu, select the name of the new mailbox.All of the email from the faulty mailbox is transferred into the new mailbox.

00204: Why Don't I Have Mail When the Access Panel Says I Do?
revision date: 07/29/97

When you connect to MindSpring, one of the first things the Access Panel does is connect to our server to get the Message of the Day, your connect time and checks for mail on our server. The mail check looks at the number of messages in your mail spool on our server. If that number is greater than zero, the Access Panel reports that you have new mail.

It can be confusing when the Access Panel reports that you have new mail if you have your mail client set to leave mail on server. Since there will be mail in your spool, the Access Panel will report that you have new mail, but your mail client won't show any new messages as it has the means to determine that you have already downloaded the messages and doesn't download them again.

Unless you are accessing your mail from multiple locations, you should have your mail client set to not leave mail on the server. This will eliminate the confusion. This option can be found in your Eudora Settings/Options in the Checking Mail category.

The other cause for this is if you have your mail client set to skip messages larger than a specified size. If you happen to receive a message exceeding the size you specified, it will stay on our server and trigger the "You Have New Mail" message until you uncheck that option and download the large message.

Copyright © 1997 MindSpring Enterprises, Inc.