EarthLink - Technical Support Help

EarthLink's newest home for Tech Support including Tech Support news, System Status, Access Numbers and much more.

EarthLink TotalAccess Registration for PC's.

Below are detailed instructions to help you establish or retrieve your EarthLink TotalAccess account on a PC computer.

Windows 3.x
Windows 95
Internet in a Box
Trumpet Winsock
OS/2 Warp

EarthLink TotalAccess Registration for Macintosh

Below are detailed instructions to help you establish or retrieve your EarthLink TotalAccess account on a Macintosh computer.

Macintosh
MacTCP
MacPPP

Trouble Shooting Guides

These Walkthru's will help you check the settings on your computer.

Basic Configuration Information
Windows 3.x Settings
Windows 95 Settings
Netscape Navigator Settings
Eudora & Netscape Email Settings

Changing or Modifying Information

You can modify your username, password, or dial-up access number easily from these Web pages.

Changing your Username or Password
Changing your Dial-Up Access Number

Customer Support Request Form

You can now submit questions directly to Tech Support through our Web site. (No more waiting on the phone!)

Technical Support Request Form