Department: Network Planning

Position: Planning Analyst - II
Job Description: Responsible for reporting on and planning the growth of the Mindspring LAN/WAN Network, managing MSPG relationships with Other People's Networks and conducting ongoing analysis in order to plan the MSPG LAN/WAN network according to a "continuous improvement" philosophy.
Performance Measurement:
Job performance is measured by applicant's overall quality of work and ability to meet commitments.
Job Responsibilities:

• Compiling/creating excel based reports monthly and publishing in html format to the web.
• Managing Mindspring's and other people's network utilization in order to ensure quality service to Mindspring customers.
• Managing Mindspring's network planning to P.. grade of service.
• Project planning, tracking and coordination.
• Monitoring and Tracking Marketing, Business Development and External environmental factors affecting quality of service provided to Mindspring Customers.
• Daily interactions with various department contacts in order to ensure quality service to Mindspring customers.
• Working knowledge of network planning, telco terms and network issues(GOS) a plus.
• Must have advanced knowledge of excel.
• Must have a working knowledge of html.
• Some project planning experience and knowledge of project planning software package a plus(i.e. Microsoft project or other).
• Degree in business and/or Telco experience a plus.
• Knowledge of Analysis and Research process and programs a plus.

Department: Engineering

Position: Systems Administrator
Location: Atlanta

Description: 2 Immediate UNIX Systems Administration position open in the Atlanta Engineering group. Extra consideration given to persons with Internet news administration experience.

Professional Qualities:
* strong supporter of the MindSpring Core Values and Beliefs * work well with members of the team
* ability to work and learn independently / self-motivated
* strong troubleshooting and problem solving skills
* ability to multi-task
* work well within a flexible schedule

Desired Skills/Experience:
* knowledge of UNIX and UNIX like systems, preferably BSD variants, Digital Unix, Solaris, Linux.
* experience configuring and administering secure UNIX machines
* experience configuring and administering client servers and network servers
* experience configuring network file systems
* familiarity with Internet Communication Protocols (NNTP, SMTP, HTTP, POP, SNMP)
* experience configuring and running Internet Service Software (inn/nnrpd, sendmail, apache, qmail) Experience
installing/configuring USENET news given extra consideration.
* scripting knowledge (ex: shell, perl, tcl)
* strong written communication skills

Send Resumes, References, and Salary Requirements to harrycs@mindspring.net. ASCII format only.

Department: Engineering

Position: Progress DBA
Location: Atlanta
Requirements:
- 2 years experience with Progress database administration
- 2 years experience with Solaris operating system

Job Tasks:
- Administrate mission critical Progress databases on Solaris servers.
- Serve as liason between system administrators and Progress developers.
- Implement updates to database.
- Troubleshoot problems on production systems as they occur.
- Document current system.
- Migrate current system to V9 (Skywalker).
- Potentially learn Oracle, Sybase or other.

To apply, please email your resume (in plain text only) to awyman@mindspring.net.

Department: Business Development

Position: Boston Territory Manager
Location: Other
Description:
Outside Marketing and Sales Position
Deliver revenue and subscriber plan for POPs served.
Create a strong MindSpring community in the Boston territory via local event promotion, retail distribution, and media trades.
Maintain a high level of visibility in the technical and related industries. Assist in
local marketing planning and public relations.

Requirements:
2 years outside sales experience
Organization and time management skills a must
Self-motivated
Contacts in the Boston area a major plus.

To apply, contact hireme@mindspring.net by 11-01-98.

Call Center Positions

MindSpring offers entry level positions for the Sales Desk, Customer Service Help Desk and Support Help Desk.

These positions are offered in Atlanta - Georgia, Harrisburg - Pennsylvania and Phoenix - Arizona.
Please click on the above city where you would like to submit your resume if you are interested in one of these positions.

Network Management Center Engineer

Posted 01/28/98

Responsibilities:

• Monitor, maintain, troubleshoot, and repair MindSpring's customer networks and leased telecommunications networks using UNIX, Microsoft
  Windows, and Web based tools.
• Document and report troubles via e-mail, alerts, ticketing systems, web pages, and other external and internal communication.
• Communicate forcefully and effectively with external vendors to resolve all types of network difficulties. These include telecommunications carriers, IP network carriers, and colocation providers.
• Alter and upgrade configurations and software levels on production network equipment.
• Internally document new policies and procedures as they are discovered.

Desired Skills/Experience:

• Experience with communications devices including: Modems, PPP/SLIP terminal servers, Ethernet LAN hubs and switches, Digital Multiplexers and Inverse Multiplexers (CSU/DSU's, IDSU's, 3-1 muxes), routers, and PRI ISDN Hubs and interfaces.
• Basic familiarity with UNIX shell commands and Windows operating systems.
• Some knowledge of telephone networks and routing on the DS0, DS1, and DS3 levels.
• Strong troubleshooting and communication skills.
• Ability to handle many responsibilities and tasks with little supervision or prompting.
• Personal initiative.
   
  
  Please e-mail gbw@mindspring.net with resumes or questions in ASCII format ONLY.
  

Field Engineer

Posted 05/12/98

Department: Installation
Position: Field Engineer
Location: Atlanta

Description:


MindSpring Enterprises is looking for someone that can do the following:

Perform maintenance, repair and installation of local area and wide area network and telecommunications electronic equipment. Analyze complex equipment problems and recommend corrective action to reconfigure, repair or replace the equipment. Record data and problems of significant complexity; analyze data and prepare reports.

Provide technical information to others inside and outside the company. May coordinate and provide work guidance and training to less
experienced employees.

Maintain personal time management.

Requirements:

• Exceptional troubleshooting and analytical skills

• Practical knowledge in electronics, electricity or related discipline gained through technical education/training

• Strong verbal and written communication skills

• Windows operating skills, Unix a plus

• Telco experience desired

• High school education

• Ability to travel is required
  
  Candidates should desire to work within an environment patterned by MindSpring Core Values and Beliefs, and should possess those same qualities.
  
  To apply, contact jinstall@mindspring.net