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Top 5 Questions
1.
I have uploaded a RealMedia file but my account balance doesn't change when I stream and the streaming quality is poor. What's wrong?
2.
Where do I go for help questions about RealProducer or the RealPlayer?
3.
Can I use FrontPage or another HTML editor to upload the RealProducer meta-files to the web server?
4.
I used RealProducer to initially create my pages. Why do the RealAudio or RealVideo links cause the message, "Error 23: Requested URL is not valid"?
5.
I successfully used the RealProducer Publish Wizard to upload my pages. Why am I unable to preview the pages or see recent changes?
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Using Streaming Media
Can I use FrontPage or another HTML editor to upload the RealProducer meta-files to the web server?
I used RealProducer to initially create my pages. Why do the RealAudio or RealVideo links cause the message, "Error 23: Requested URL is not valid"?
I successfully used the RealProducer Publish Wizard to upload my pages. Why am I unable to preview the pages or see recent changes?
I have uploaded a RealMedia file but my account balance doesn't change when I stream and the streaming quality is poor. What's wrong?
Where do I go for help questions about RealProducer or the RealPlayer?
Does Streaming Media support live broadcast?
What speeds should I choose for the target audience?
Can I move my HTML page or any of the .ram and .rpm files to a subdirectory?
hat is the advantage of using the SureStream (TM) option?
What is the difference between a .ram file and a .rpm file?
Billing Information
When will the change to my streaming allowance take effect?
How do I know when my next billing date is?
How do I cancel my subscription to Streaming Media?
What's the relationship between my file size and my streaming allowance?
How do I know how big my streaming file is?
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