How can we help you?
Knowledge Base
Browse and search for answers
My Items
My incidents, requests and favourites
SSB
CERN Service Status Board
Create a ticket
Via service web forms
Need help?
Ask for assistance
Most Viewed Articles
Most Recent Outages
Key contacts
Service Desk: 77777
Email: service-desk@cern.ch
Located in building 55.
Open 07:30 - 18:30 work days, Geneva time.
COVID-19
Helpline and contacts
Emergencies ( 24/7 )
Fire / Feu / Accident: 74444
Located in building 65.
Fire, accidents, hazardous materials interventions...
Computer Security: 70500
Computer security emergency contact:
Computer.Security@cern.ch
Service Manager on Duty
Not satisfied? You can contact the SMoD.
ContactService DeskSMoDAbout
CERN - European Laboratory for Particle Physics, CH-1211, Genève 23, Switzerland
CERN Service Portal News All services Functions Services by Department Service Status Board Service Availability My Items Knowledge Base Layered Privacy Notice Link Translation tool Log in