A Library Experience that Matters
For wherever and however patrons connect with your library, Innovative helps you deliver an intuitive and exciting library experience to patrons, staff, and donors, whether in the library or online.
 
Based on Our Shared Values 
We embrace our differences and look for opportunities to develop solutions that increase access, promote equity and support inclusion, putting community first and helping every library reach its greatest potential.
Boost Productivity
Innovative provides solutions that streamline workflows, reduce tedious tasks, and unlock efficiencies so staff can reinvest time in library programs and community engagement. 
Excite Your Community
We help libraries meaningfully and consistently connect with patrons to create involved community advocates and build more modern, impactful experiences. 
Invest Responsibly
Through our collaborative development process, we offer a full ecosystem of smart, scalable, and adaptive library solutions to maximize your operating budget and drive better outcomes.  
INNOVATIVE LIBRARIES
The Innovative Approach to Library Experience
Helping libraries connect and communicate with all users
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CONNECT
Vega Connect establishes a foundation that brings together the key components of the library’s enterprise – linking basic library controls with modern user engagement. It helps staff manage all aspects of the library seamlessly, providing a state-of-the-art context engine for linking data, a messaging engine, and an extended view of all patron activities.
DISCOVER
Finding, checking out, and reading is all a simple, intuitive experience with Vega Discover. By combining a clean display with modern data standards, it provides a more user-friendly, intelligent presentation of library data, rolling all formats for a given title into a single display.
INTERACT
Vega Interact ensures two-way conversation is at the heart of the library experience. It quickly guides users to locations and hours, finds titles via Discover, provides assistance via chatbot and/or librarian, and even integrates with digital assistants such as Alexa.
PROMOTE
Vega Promote keeps the user well informed through targeted and relevant communication across multiple channels, including email, text, notifications, and direct messaging. With Promote, you can easily run campaigns, communicate program information, create websites and landing pages, as well as fundraise.
PROGRAM
Managing and directing the continuous array of today’s library activities, events, and programs is an ongoing challenge. Vega Program enables staff to integrate, manage, and create discoverable library events, weaving them into the library experience and beyond the meeting room into the community.
ANALYZE
Vega Analyze is designed to guide users and the system to successful outcomes, ensuring satisfaction and elevating the library experience. With Analyze, you can quantify the value of the library through data and analytics, demonstrating ROI and expanding your offerings in a way that meets community needs.
Library Experience Suite
Deliver an engaging end-to-end library experience easily and at scale with this ultramodern suite.
Vega
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Library Systems
Seamlessly bring multiple library functions together with an efficient, user-friendly system designed to fit your staff and user needs.
Sierra
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Polaris
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Mobile Apps
Provide on-the-go access to collections and services direct from iOS or Android devices.
Innovative Mobile
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Mobile Worklists
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Resource Sharing
Increase the materials you offer for an all-around better discovery experience that reduces expense while increasing patron satisfaction.
INN-Reach
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Metadata Management
Equip your catalogers with a database of 70+ million MARC records and Library of Congress authority records — all updated daily.
SkyRiver
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Hear what our customers have to say
From people who trusted and invested with us
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We really want our customers to feel that their public library offers them something intuitive and easy to use. That’s why we went with Polaris and Innovative.
Mary George
Director of Library Services, Placer County Library
80% of customers choose an Innovative product so they can continue a long-term relationship with us.
Here's what they have to say.
Source
When you have a system that’s easy to use and has an easy interface that staff are able to utilize to serve our patrons, it makes the customer service that much better…
Michelle Krooswyk
Director, New Lenox Public Library District
We found that the Sierra system offered a lot of flexibility with the library catalog so that we could do all the redesigning that we dreamed about doing.
Elliot Polak
Assistant Dean, Wayne State University
I’m thrilled to have Innovative as a partner. We have a really good relationship with Innovative. I’m really thrilled to see where they are going in the future and I hope to continue to use Polaris.
Karen Knox
Director, Orion Township Public Library
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Innovative World Headquarters
1900 Powell St., Suite 400
Emeryville, CA 94608

510.655.6200
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