Library & IT Service Desk The Library and IT Service Desk provides first level advice and support to students and staff on both Library and IT services. The Service Desk is located on the ground floor of the Library (building 12 on map
). The service desk is open Monday-Saturday during term; please see our opening hours
page for more information.
Your Campus Account provides access, using a single user ID and password to use campus IT services.
Learn about borrowing, renewing, returns and paying any library fines.
You can connect to the campus WiFi network using NUIGWiFi or through the eduroam service.
The print service allows users to print, copy and scan documents using the Multi-Function Printers (MFP) located around campus.
Outlook is the preferred email client used to access Microsoft Exchange server email. Outlook also includes contact, calendaring and task management functionality.
Blackboard is a Virtual Learning Environment intended to supplement face-to-face lectures and tutorials.
There are a suite of Microsoft apps available to students and staff. For all other software availability see the A-Z.
Get help finding and using print and online information resources from the Library.
We Can Help
Get general information and help from the Library and IT Service Desk.
How to contact us
There are multiple ways to contact us;
- Real time response via our Online chat service during service hours
- Email us at Library@nuigalway.ie and we will direct your query to the relevant section
- Raise a service ticket in our Service Desk Ticketing System
- Phone us on 091 49 3399 during service hours
- If you are on campus you can visit us in the foyer of the main Library
Keep in touch
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The Library proactively supports and enhances the learning, teaching, and research activities of the University. The Library acts as a catalyst for your success as NUI Galway’s hub for scholarly information discovery, sharing, and publication.
National University of Ireland
T. +353 91 493399
© 2020 National University of Ireland Galway. All Rights Reserved.