Terms & Conditions
Website Terms & Conditions
Please read this carefully because it sets out the terms of a legally binding agreement between you and the Financial Times (“FT”).
1. Introduction
1.1 This page sets out the terms and conditions on which you may use the Financial Times Board Director Programme website (the “Website”) and the content and/or services available on them (which we call “FT Content”). We only make these terms and conditions available in the English language.
1.2 Please note that separate terms and conditions shall apply to your booking and attendance of events, courses and workshops organised by the Board Director Programme.
1.3 These terms and conditions replace all previous terms and conditions for the Website. We may update these terms and conditions for legal or regulatory reasons, or to reflect changes in our services or business practices. We will provide notice of any significant changes in Section 5 below. You should regularly check Section 5 to see if any changes have been made.
2. Access and Use of the Website
2.1 All information received by you from your use of The Website and attendance at Non-Executive Directors’ Club events will be used by FT in accordance with our Privacy Policy, or on request in writing. Please read this for details of how we may process your personal data.
2.2 We are the owner or licensee of all intellectual property rights in the Website, including FT Content. Please read our Copyright Policy which summarises how you are allowed to use FT Content.
2.3 As a user of the Website, you also agree that you shall:
a) not copy, publish, republish, redistribute, archive, store, adapt, alter, modify, translate, create derivative works from, summarise, photocopy, scan, syndicate, sell, license, frame, harvest, scrape, grant or purport to grant any rights in or otherwise make available any content from the Website; and
b) not remove the copyright or trade mark notice from any copies of FT Content.
2.4 “The Financial Times” and “FT” are trademarks belonging to us. No licence or consent is granted to you to use these trademarks in any way and you agree not to use these trademarks without our prior written permission.
3. Our Responsibilities to You
3.1 The Website and FT Content are provided for general information purposes only and are not intended to amount to any form of advice, recommendation, representation, endorsement or arrangement on which you should rely.
3.2 They are not intended to be and should not be relied upon by users in making (or refraining from making) any specific investment, purchase, sale or other decisions. Appropriate independent advice should be obtained before making any such decision, such as from a qualified financial adviser.
3.3 The FT promises to develop and operate the Website with reasonable skill and care and will use reasonable efforts to promptly remedy any faults of which it is aware.
3.4 However The FT does not make any promises in respect of the website or of the quality, completeness or accuracy of the information published on the website or covered at 125 events. To the fullest extent allowed by applicable law, The FT disclaims all warranties, representations, conditions and duties (except any duties of good faith) of any kind, including without limitation, any warranties of satisfactory quality, merchantability or of fitness for a particular purpose.
3.5 The FT also does not make any promises as to the timeliness, security, performance or availability of the website and does not provide any warranty or representation that the website is free from infection by viruses or anything else that has contaminating or destructive properties.
3.6 To the maximum extent permitted by law, The FT shall not be liable to you for any direct, indirect, economic or consequential loss or any loss of business, use, profit, anticipated profit, contracts, revenues, goodwill or anticipated savings arising in connection with this agreement, even if you have been advised of the possibility of such loss or damage.
4. Third Party Sites and Services
4.1 FT.com may contain links to other Internet websites or online and mobile services provided by independent third parties, including websites of our advertisers and sponsors (what we call “Third Party Sites”), either directly or through frames.
4.2 It is your decision whether you purchase or use any third party products or services made available on or via Third Party Sites. Our Privacy Policy does not apply to Third Party Sites.
4.3 Copyright in any software that is made available for download from FT.com belongs to FT or its suppliers. Your use of the software is governed by the terms of any licence agreement that may accompany or be included with the software. Do not install or use any of this software unless you agree to such licence agreement. FT is not responsible for any technical or other issues that may happen if you download third party software.
4.4 In no circumstances do we accept responsibility for your use of Third Party Sites or in respect of any Third Party Products. By Third Party Sites we mean websites, online or mobile services provided by third parties, including websites of advertisers and sponsors that may appear on the Website. By Third Party Products we mean products or services provided by third parties.
5. General
5.1 You may not license or transfer any of your rights under these terms and conditions. We may transfer any of our rights or obligations under these terms and conditions to any company within the Financial Times group of companies but if we do so we will ensure that any company to whom we transfer our rights or obligations will continue to honour your rights under them.
5.2 If any provision of these terms and conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these terms and conditions, which will remain in full force and effect.
5.3 Failure by either party to exercise any right or remedy under these terms and conditions does not constitute a waiver of that right or remedy. Headings in these terms and conditions are for convenience only and will have no legal meaning or effect.
5.4 These terms and conditions constitute the entire agreement between you and the FT relating to your use of the Website and the FT Content. They supersede all previous communications, representations and arrangements, either written or oral.
5.5 These terms and conditions shall be governed by English law and shall be subject to the exclusive jurisdiction of the English courts.
5.6 These terms and conditions were last updated on 8 November 2021 and replace with immediate effect all terms and conditions.
6. Corporate Information
The Financial Times Board Director Programme is managed by the Financial Times Limited (“FT”), which is also the publisher of The Financial Times Board Director Programme website. FT’s corporate details are as follows: registered office address is Bracken House, 1 Friday Street, London EC4M 9BT; company number is 227590; VAT number GB226162332; and Data Protection Registration Number is Z7087146.
^ Back to topBooking Terms & Conditions
These terms and conditions are between The Financial Times Limited ("FT") and the person who completes the relevant booking form ("You") for the FT Board Director Programme (face to face or virtual) as described in the booking form (the "Programme").
1. Confirmation of bookings
1.1 All bookings are subject to availability and acceptance by FT, which will be confirmed in writing (including by e-mail) after FT has received the completed booking form, the related fee if required (the "Fee"), and anything else that FT may require.
1.2 Upon FT's written confirmation to You of its acceptance of your booking for a place on the Programme there shall be a legally binding contract between FT and You to which these terms and conditions apply.
1.3 FT reserves the right to refuse to accept any booking in its absolute discretion.
1.4 Please advise us of any special access requirements at the time of making your booking.
2. Fees
Fees for the Programme are correct at the time of publication. FT reserves the right to change the Fees at any time but changes will not affect registrations which have already been confirmed by FT. The Fees (where required) are payable at the same time as You submit your booking form by credit card or cheque.
The Fees include one place on the Programme (either virtually or face to face, as specified in the booking form). For Programmes held face to face, the Fees also includes refreshments during the Programme and access to Programme materials. For Programmes taking place in other countries or virtually, the Fees includes access to the relevant software and Programme materials.
The Fees do not include travel to or from the Programme or any accommodation costs incurred.
Under VAT Excise regulations delegates from all countries are required to pay VAT @ 20% on all face to face Programmes. For Programmes taking place in other countries or virtually, delegates are required to pay any VAT, excise duty or other sales tax which is applicable.
3. Changes, Cancellations and Postponements
Whilst both our face to face and virtual Programmes are correct at the time of going to press, in certain circumstances it may be necessary for FT to alter the content, format, venue, delivery medium or timing of a Programme. All delegates will be notified of such changes prior to the Programme taking place.
If You cannot attend the Programme for which You have registered, please contact the FT Board Director Programme Co-ordinator on +44 (0) 207 873 4909 or at contact@ft.com as soon as possible (and in any event no later than 24 hours before the Programme is due to take place). No refunds will be given, however the FT may at our absolute discretion allow you to send a substitute in place (provided that FT has received the details of such substitute prior to 24 hours before the Programme is scheduled to take place). Alternatively, FT may allow You to attend the next available Programme (please note FT will only allow one deferral of the Programme date after which all fees will be forfeited).
FT may in exceptional circumstances need to postpone or cancel a Programme, and we will notify You as soon as reasonably practicable of any such postponement or cancellation. If the Programme is cancelled, or if the Programme is postponed and You cannot attend the rearranged date, we will refund any Fees You have paid in advance within 8 weeks. You agree that FT's liability to You will be limited to the amount of the Fees You have paid and FT will not be liable to You for any expenditure, damage or loss incurred by You as a result of the cancellation or postponement.
FT reserves the right to cancel your booking and retain any Fees received in respect of your proposed Programme booking if You (or any of the shareholders or directors of the legal entity which You represent) become(s) subject to any Sanction, or continuation of these terms would (in the reasonable opinion of FT) expose FT or any of its affiliated companies to any Sanction, where "Sanction" means any sanction, prohibition or restriction under United Nations resolutions or the trade or economic sanctions, laws or regulations of the European Union, United Kingdom, Hong Kong or United States of America.
4. Your attendance on the Programme (face to face)
FT reserves the right, without any liability, to refuse You admission or eject You from the Programme for failure to comply with these Terms; or if in FT's opinion You represent a security risk, nuisance or annoyance to the running of the Programme.
You are permitted to make reasonable video or audio recordings and to take photographs during the Programme, in each case for your own personal use. You must not make video or audio recordings of the whole (or substantially the whole) of the Programme or of any session within the Programme, or use any recordings or photographs for commercial purposes, unless expressly permitted by FT.
You acknowledge that the Programme or part of it may be filmed by audio, visual, audio-visual or electronic means or photographed, including photographs of individuals or groups of delegates. You agree to permit FT, or any third party licensed by FT, to use and distribute such footage and photographs, which may feature images of You, in all or any media (including social media) whether now known or hereafter to be invented throughout the world in perpetuity for the purposes of advertising, publicity, reporting and otherwise in relation to the exploitation of such recordings and photographs. Please inform the photographer if You do not wish to be included in any individual or group photographs.
You are responsible for arranging your own appropriate insurance cover in connection with your attendance on the Programme. To the maximum extent permitted by law, FT shall not be liable for any kind of loss or damage to You or your personal property, unless caused by our negligence.
Materials distributed by or on behalf of FT during the Programme may not be reproduced without FT's permission.
5. Your attendance on the Programme (virtual)
You will be granted access to an online platform in order to access the Programme materials, provided You fully comply with the terms of use for that platform. Without prejudice to those terms of use, You agree that:
a) You are responsible for all activities carried out on the platform under your username;
b) You must not interfere with, or try to interfere with, information that belongs to another user;
c) You will not use the platform to use or publish material that is obscene, libelous or defamatory;
d) You will not copy, modify, reproduce, re-publish, sub-licence, sell, upload, broadcast, post, transmit or distribute any of the Programme materials without prior written permission;
e) You will not record on video or audio tape, relay by videophone or other means the Programme materials;
f) You will not remove any copyright or other notice of FT on the Programme materials;
g) You will not modify, adapt, merge, translate, disassemble any software forming part of the Programme; and
h) You will not share your login credentials or password.
The platform on which the Programme materials are made available is compatible with generally-used internet browser / operating system environments, but You are responsible for ensuring that your computer and internet setup is compatible.
6. FT Liability
Views expressed by speakers are their own and FT disclaims all liability for advice given or views expressed during the Programme. Materials distributed during the Programme are intended for information only and should not be relied upon.
To the maximum extent permitted by law, FT shall not be liable to You for any direct, indirect, economic or consequential loss or any loss of business, use, profit, anticipated profit, contracts, revenues, goodwill or anticipated savings arising in connection with this Agreement, even if You have been advised of the possibility of such loss or damage.
7. Your details
By submitting registration details, You agree to allow FT to contact you as required for the organisation and administration of the Programme. FT will comply with our privacy policy in respect of your registration details and other information we hold about you.
The names, job titles and organisations of all registered delegates will be placed on the delegate list for the Programme. This list may be provided to sponsoring companies and to all delegates via an online attendee directory, so that they can see who is on the Programme for the purpose of networking and meetings. If You do not wish to be included on this list please email contact@ft.com at the time of making your booking. Delegates who register for the online attendee directory acknowledge and agree that they shall not, under any circumstances, use the delegate list for their own promotional and marketing purposes.
FT will only contact you for marketing purposes, and will only pass on your contact details to sponsors for marketing purposes, to the extent that you expressly consent to this (for example, by opting in during the registration process).
Information about the FT group and our privacy policy is available on www.ft.com. Registered Office: 1 Friday Street, London EC4M 9JA Registered No: 227590 England.
8. Other
These terms contain the entire agreement between You and FT.
If any provision of these terms is held to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction, such provision shall be severed and the remainder of the provisions will continue in full force and effect as if the terms had been executed with the invalid, illegal or unenforceable provision omitted.
Any express or implied waiver to perform any obligations under these terms will not prevent the subsequent enforcement of them.
A person who is not a party to these terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these terms.
These terms shall be governed by English law and You hereby irrevocably submit to the exclusive jurisdiction of the English courts. Nothing in this clause shall limit FT's right to take proceedings against You in any other court of competent jurisdiction.
If You have any questions about these terms and conditions, please contact the FT Board Director Programme at contact@ft.com
These terms and conditions were published on 8 November 2021 and apply to all bookings placed from that date until these terms and conditions are superseded by a new version.
^ Back to topDiploma Terms & Conditions
Bookings for the Financial Times Non-Executive Director course (the "Course"), are subject to the terms set out below. Our acceptance of your application will give rise to a legally binding contract between you (“You”) and us, The Financial Times Limited ("FT") on these terms.
1. Applications
1.1 If You have registered for a Course, FT will email You a link to an online Application form which must be completed within 14 days of the date You registered. If we do not receive your completed Application form within 14 days, we reserve the right to release your space.
1.2 All completed applications are subject to acceptance by FT. FT reserves the right to refuse to accept any booking in its absolute discretion.
1.3 If Your application is successful, FT will confirm acceptance of Your application by email. Following that, FT will send you further information including joining instructions prior to the start of Your Course.
1.4 By submitting Your application, You are undertaking to FT that You have never been disqualified as a director in any jurisdiction, or rejected or debarred from membership of any professional body.
2. Fees and Payment
2.1 Part of the Course fee (the “Fee”) is due on registration and the remainder on FT’s acceptance of Your application.
2.2 If your application is successful, the remainder of the Fee must be paid by the date that is 25 days following FT’s email confirmation that Your application has been accepted, or by the Course start date, whichever is earlier. FT reserves the right to prevent you from participating in the Course (including taking any exams) until we have received full payment of the Fee.
2.3 If Your application is unsuccessful for any reason, any part of the Fee already paid to FT will be refunded to You.
2.4 Travel, accommodation and all other expenses are not included in the Fee.
2.5 Unless expressly provided for under these Terms and Conditions, Fees are non-refundable. Without limiting the foregoing, if you fail to attend any tuition sessions or complete any exams required as part of the Course, any outstanding Fees will remain payable.
2.6 If You are entitled to a refund under these Terms and Conditions, payment will be either by bank transfer or to the card you used to make payment.
3. Changes, Cancellations and Postponements
3.1 All Courses are subject to availability and demand. Places are limited and early registration is recommended. Once the maximum number of candidates is reached for a particular Course, we will not be able to accept any further bookings for that Course.
3.2 It may be necessary for FT to alter the content, format, tutors, venue or timing of a Course. You will be notified of any such changes prior to Your Course commencing.
3.3 If there are insufficient numbers or exceptional circumstances, FT need to postpone or cancel a Course and will notify You as soon as reasonably practicable of any such postponement or cancellation. If a Course is cancelled, or if a Course is postponed and You cannot attend the rearranged date, we will refund any Fees paid for that Course. You agree that FT’s liability to You in the event of a cancellation or postponement will be limited to the Fees paid and FT will not be liable to You for any expenditure, damage or loss incurred by You as a result of the cancellation or postponement.
3.4 FT reserves the right to cancel your attendance at the Course and retain any Fees received in respect of your proposed Course attendance if You (or any of the shareholders or directors of the legal entity which You represent) become(s) subject to any Sanction, or continuation of these terms would (in the reasonable opinion of FT) expose FT or any of its affiliated companies to any Sanction, where “Sanction” means any sanction, prohibition or restriction under United Nations resolutions or the trade or economic sanctions, laws or regulations of the European Union, United Kingdom, Hong Kong or United States of America.
3.5 You have the right to cancel Your registration by phone or e-mail within 2 working days from the date you first registered for the Course and any part of the Fee already paid will be refunded.
4. Training Sessions and Examinations
4.1 Appropriate behaviour is expected when you attend a training session or examination or participate in any online group activities. FT reserves the right to refuse you admission or eject You from the Course for failure to comply with these Terms and Conditions, or if in FT’s opinion You represent a security risk or nuisance to the running of the Course, or if Your behaviour is otherwise unacceptable in FT’s opinion.
4.2 You are permitted to make reasonable video or audio recordings and to take photographs at the Course, in each case for your own personal use. You must not make video or audio recordings of the whole (or substantially the whole) of the Course or of any session within the Course, or use any recordings or photographs for commercial purposes, unless expressly permitted by FT.
4.3 You are responsible for arranging your own appropriate insurance cover in connection with your attendance at the Course. To the maximum permitted by law, FT shall not be liable for any kind of loss of damage to You or your personal property, unless caused by our negligence.
4.4 To qualify and obtain the certificate you must pass the Course examination within twenty months of the end of the Course on which you enrolled. You may attempt the exam up to three times.
5. Study Materials
5.1 You agree that FT or its licensors owns the copyright in all of the study materials (which includes assessment papers). You may not copy any of these either in whole or in part, by any method whatsoever, without FT’s prior written permission.
5.2 The study materials themselves will become Your personal property once we have delivered them to You. You must not allow them to be used by any other person. We will usually provide You with your copy of the study materials at the first workshop or training session.
5.3 All study materials are supplied in the English language only. All assessments must be written in the English language. You will not be entitled to see a copy of any of your marked assessments.
5.4 Access to the online platform (the "Platform") is granted to You for the period of the course, provided always that you comply with the Terms of Use for that Platform. Without prejudice to those Terms of Use, You agree that: (a) You are responsible for all activities carried out on the Platform under your username; (b) You must not share your password with anyone else; (c) You must not interfere with, or try to interfere with, information that belongs to another user; and (d) You will not use the Platform to use or publish material that is obscene, libellous or defamatory.
5.5 The Platform on which the course materials are made available is compatible with generally-used internet browser / operating system environments, but you are responsible for ensuring that your computer and internet setup is compatible.
5.6 When the Learning logs and Case studies have been marked, the originals will be returned to you. Any copyright in those materials remains your property. The scripts and the papers for the Financial Controlled Assessment are retained by the FT Approved Centre and are not returned to the candidates.
6. Data Protection
6.1 All information collected by FT about you will be used by FT in accordance with our Privacy Policy.
6.2 The names of successful candidates will be published in a congratulatory notice in the FT unless you have notified us that you do not wish your name to be published. We will email all successful candidates with instructions on how to notify us if You do not wish Your name to be published.
7. Limitation of Liability
7.1 Subject to clause 6.3, FT shall not be liable to You for any direct, indirect economic or consequential loss or any loss of business, use, profit, anticipated profit, contracts, revenues, goodwill or anticipated savings arising in connection with this Agreement, even if You have been advised of the possibility of such loss or damage, and FT’s total liability to You in connection with the Course or with any representation, statement, negligent act or omission arising under or in connection with these Terms and Conditions, will be limited to the total Fee.
7.2 Except as expressly provided in these Terms and Conditions no warranty, condition, undertaking or term, express or implied, statutory or otherwise as to the condition quality performance, durability or fitness for purpose of the Course or any of the study materials is given or assumed and all such warranties, conditions, undertakings and terms are hereby excluded to the fullest extent permitted by law.
7.3 Nothing in this Agreement shall operate to exclude or restrict either party’s liability for death or personal injury caused by that party’s negligence; for fraud or fraudulent misrepresentation; or for any liability which cannot be limited or excluded by law.
7.4 Neither party shall be liable for failure to perform or delay in performing any obligation under this Agreement if the failure or delay is caused by any circumstances beyond its reasonable control, including but not limited to acts of God, war, civil commotion, third party industrial dispute or interruption to any telecommunication satellite or broadcast service (including without limitation the internet) or third party software used to carry or make available the course or materials to you. If such delay or failure continues for at least ninety (90) days, either party will be entitled to terminate this Agreement by notice in writing to the other.
8. Appeals Process
8.1 Full details of the appeals process are available on request from ned-diploma@ft.com.
9. Extensions and deferrals policy
9.1 The assessment criteria for the Financial Times Non-Executive Director Diploma and the Timetable are clearly indicated to all candidates before they sign up for the course. In addition, regular reminders are sent out during the progress of the course reminding them of key dates, and all the key dates are listed on the learning platform. However, we recognise that sometimes circumstances may arise which make it difficult for the candidate to complete the assessments to the stated timetable. This policy sets out the circumstances under which the Centre will consider applications for extensions and/or deferrals.
It is expected that candidates will complete each assessment before moving on to the next part of the course.
Candidates will not be able to sit the Controlled Assessment until they have completed and submitted the Case Study. Candidates will not be able to submit the Case Study until they have submitted and had their Module 1 work approved.
Any candidate who has not completed the work on any assessment by the due date will be deferred to the next available cohort and must pay the deferral fee of 10% of their course fee to continue. Failure to do so will result in the candidate being removed from the course and forfeiting all fees paid. Please note that no cohort can accept more than five individuals deferring into it. Deferral places are offered strictly on a first come first served basis.
9.2 An extension is where a candidate applies for a short amount of additional time to deliver an individual assessment piece.
There will be no extensions granted other than in exceptional circumstances.
Extension requests must be made in writing to the Course Administrator and approved by the Quality Nominee.
The maximum extension period is FOUR weeks at the sole discretion of the Quality Nominee.
This applies to Module 1 Assessments and the Case Study. Due to the nature of the Controlled Assessment, candidates who cannot make the date of the assessment of the cohort they are in must defer to another cohort for which a deferral fee will apply.
9.3 A candidate can only defer on a maximum of TWO occasions from the point of application. After the candidate has used their two deferrals they will have to reapply and restart the Diploma in order to continue. At this stage, all fees paid will be forfeited.
A deferral is when a candidate applies to undertake part or all of the assessments with a later cohort. A deferral can be given either before the course starts, or after the Induction or after attendance at the Two-Day Workshop. The reasons why a deferral can be given include illness (of the candidate or of a close relative), unforeseen pressure of work and personal circumstances which may impact on the candidate performing to their best ability.
Candidates will be charged 10% of their course fee for all deferrals other than if the deferral application is received less than four weeks before starting the course (See below before the course has started). There will another fee for a second deferral and will be charged at the same rate.
If a candidate wishes to defer from one cohort to another, before they have attended the first Induction Workshop, they are able to do so.
9.4 It is important for candidates to understand that the buddying system introduced at the Induction Workshop means that if they defer, that will have repercussions because of the role play and observations during the Two-Day Workshop on their buddy who will need to be assigned a new buddy. Any candidates who do not attend the Two-Day Workshop without being granted a deferral in advance will forfeit their place on the course, any fees paid and have to reapply.
Applications for a deferral must be made in writing at least two weeks before the date of the Two Day Workshop for their cohort to the Course Administrator and approved by the Quality Nominee; such approval will not be unreasonably withheld.
9.5 The Case Study is handed out to all candidates at the Two-Day Workshop, therefore any candidate wishing to defer after they have attended that Workshop must start the Course afresh on or after the next available cohort which has a new Case Study. The same Case Study is usually allocated to two cohorts consecutively.
Please note the next available cohort may not be the next calendar cohort. For example, some cohort workshops run in person and some run virtually, so if a candidate is deferred from a virtual cohort they will have to rejoin with the next virtual cohort.
In addition, the same company is used for two consecutive Case Studies in the UK so if a candidate is deferred from the first cohort using the Case Study they will have to rejoin with the cohort after the second cohort so that they get a different Case Study. This does not apply to candidates taking the Diploma in Hong Kong as they have less cohorts per year so have a new Case Study for every cohort.
If a candidate wishes to defer after they have completed and handed in all the assessment work for Module 1 and it has been marked, their mark for Module 1 will be kept and they need not attend the workshops again.
If a candidate has not completed all the assessment work for Module 1 before they defer, they will have to complete and submit that work before they are allocated to a new cohort. We very strongly advise that candidates complete their Module 1 assessment material before deferring if at all possible.
A candidate cannot graduate until all three assessments have been successfully completed. In accordance with item 3.4 in the Terms and Conditions, Candidates must complete the qualification within 20 months of the date of the Controlled Assessment for the cohort the candidate started with. So, for example, a candidate who joined the Cohort starting on 14th November 2023 with a Controlled Assessment date of 16th May 2024 must have completed the qualification by 16th January 2026.
During the completion of Module 1 candidates build up a relationship with their online tutor so when considering deferring after the Two-Day Workshop, candidates should remember that the online tutor for the cohort they join might not be the same tutor as for the workshop they have left. Please note that if the candidate has already attended any of the two Workshops (Induction and Two-Day Workshop they are not entitled to attend these Workshops again.
9.6 If a candidate wishes to defer, they should contact the Course Administrator immediately and request the prescribed form for deferring. This should be completed in full and sent back to the Course Administrator within 7 days of receipt. The completed form will be forwarded to the Quality Nominee for approval, such approval not to be unreasonably withheld.
If the deferral request is approved, the Course Administrator will provide the candidate with all the key dates for the next two available cohorts so that they can choose which dates suit them best. Please note that the next available cohort may not be the next actual cohort. The FT will attempt to offer the nearest possible dates but reserves the right to offer later dates if the next available cohort is full.
Candidates must notify the Course Administrator which cohort they wish to defer to within 7 days of receiving the dates and pay the deferral fee within 7 days. Failure to do so may result in them being withdrawn from the course and forfeiting their fees.
The Course Administrator will prepare a deferrals report to be considered at every Exam Board meeting. Candidates who have only two possible cohorts left to join will be informed in writing of this by the Course Administrator. Additional correspondence will be sent by the Course Administrator when there is only one available cohort for a candidate to join to complete the course on time. The names of these candidates will be minuted at the Exam Board.
This policy will be reviewed every 12 months by the Head of Centre and the Quality Nominee. Date last reviewed: November 2023
9.7 Full details of the policy on deferrals and extensions are available on request from ned-diploma@ft.com.
10. General
10.1 These Terms and Conditions (including any non-contractual obligations arising out of or in connection with these terms and conditions) are governed by English law and are subject to the exclusive jurisdiction of the English courts.
10.2 You may not assign your rights or obligations under these Terms and Conditions. FT may transfer its rights and obligations under these Terms and Conditions to any successor in title to its business or to any entity to which a substantial part of its business is transferred.
10.3 Failure or delay by FT to exercise any of its rights or remedies (full or partial) under these Terms and Conditions shall not constitute any form of waiver.
10.4 No variation to these Terms and Conditions shall be valid unless it is in writing and signed by each party.
10.5 These Terms and Conditions are not intended to nor shall it create any rights, entitlements, claims or benefits enforceable by any person that is not a party to it.
10.6 Each provision of these Terms and Conditions is severable and distinct from the others. If a provision of these Terms and Conditions is, or becomes, to any extent illegal, invalid or unenforceable, it shall to that extent be deemed not to form part of these Terms and Conditions but that will not affect the legality, validity or enforceability of any other provision of these Terms and Conditions.
10.7 Any notice must be in writing. Notices must be delivered by hand or by recorded delivery or courier, or sent by fax. Any notice shall be deemed to have been served if delivered by hand, at the time and date of delivery; if sent by fax, at the time of the successful fax transmission report; and if sent by recorded delivery or courier, upon the date of receipt (as evidenced by signature).
10.8 These Terms and Conditions and any further terms provided during the booking process constitute the entire agreement between you and FT, and supersede any previous agreements between us relating to the provision of the Course or any associated materials.
10.9 If you have any queries in relation to these Terms and Conditions, please contact ned-diploma@ft.com.
^ Back to topeLearning Terms & Conditions
These terms and conditions govern use and access to The Online Board Director Course ("the Course") and are between The Financial Times Limited ("FT") and:
i. individuals who have completed the relevant booking form (“Individual Booking”); or
ii. individuals who have been provided with access to the Course by their employer completing the relevant booking form (“Corporate Booking”).
In each case, the relevant individual provided with access to the Course, either through the Individual Booking or Corporate Booking, shall be referred to as “You” throughout these terms and conditions.
1. Confirmation of bookings
1. All Individual and Corporate Bookings are subject to acceptance by FT, which will be confirmed in writing (including by e-mail) after FT has received the completed booking form (“Booking Form”) the related fee if required (the "Fee") and anything else that FT may require.
2. Upon FT's written confirmation to You or your employer of its acceptance of your booking for a place on the Course there shall be a legally binding contract between FT and You to which these terms and conditions apply. If You do not consent to your employer making a booking on your behalf, please inform your employer immediately.
3. FT reserves the right to refuse to accept any Booking Form in its absolute discretion.
2. Fees
4. FT reserves the right to change the Fees at any time but changes will not affect registrations which have already been confirmed by FT. The Fees (where required) are payable by credit or debit card at the same time as You or your employer submit your Booking Form.
5. The Fee under Individual Bookings includes single-user access to the online Course materials for a period of 3 months. For Corporate Bookings, the Fee includes single-user access (for multiple individuals) to the online Course materials for a period of 3 months. In each case, the relevant Booking Form will specify which Course materials You are entitled to access under the Course.
6. Under VAT Excise Regulations, You or your employer is required to pay any VAT, excise duty or other sales tax which is applicable in your country.
3. Cancellations
7. FT reserves the right to alter the content or format of the Course at any time.
8. For Individual Bookings, if You no longer wish to participate on the Course for which you have registered, please contact the FT Board Director Programme on +44 (0) 207 873 4909 or email at contact@ft.com as soon as possible. We will refund You any Fees You have paid in advance provided you notify us no later than 24 hours from the Course login credentials being sent to You and provided You have not accessed any of the Course Materials.
9. Corporate Bookings are non-refundable.
10. FT reserves the right to cancel any Booking Form and retain any Fees received if You (or any of the shareholders or directors of the legal entity which You represent) become(s) subject to any Sanction, or continuation of these terms would (in the reasonable opinion of FT) expose FT or any of its affiliated companies to any Sanction, where "Sanction" means any sanction, prohibition or restriction under United Nations resolutions or the trade or economic sanctions, laws or regulations of the European Union, United Kingdom, Hong Kong or United States of America.
4. Intellectual Property
11a. All intellectual property rights in the Course materials remain the intellectual property of the FT. You are not authorised to:
(i) copy, modify, reproduce, re-publish, sub-licence, sell, upload, broadcast, post, transmit or distribute any of the Course materials without prior written permission;
(ii) record on video or audio tape, relay by videophone or other means the Course materials;
(iii) remove any copyright or other notice of FT on the Course materials;
(iv) modify, adapt, merge, translate, disassemble any software forming part of the Course; or
(v) share your login credentials or password.
11b. Breach by You of clause 11 shall allow FT to immediately terminate the applicable Booking Form and cease to provide You with access to the Course materials.
13. In consideration of the Fees paid by You or your employer, FT grant to You a limited, non-transferable, non-exclusive licence to access the Course materials via the online learning platform (the “Platform”) in respect of the Course for a 3-month period.
5. The Platform
13. Access to the Platform is granted to You for a 3-month period, provided You fully comply with the Terms of Use for that Platform. Without prejudice to those Terms of Use, You agree that:
(i) You are responsible for all activities carried out on the Platform under your username;
(ii) You must not interfere with, or try to interfere with, information that belongs to another user; and
(iii) You will not use the Platform to use or publish material that is obscene, libelous or defamatory.
14. The Platform on which the Course materials are made available is compatible with generally-used internet browser / operating system environments, but You are responsible for ensuring that your computer and internet setup is compatible.
6. FT Liability
15. FT disclaims all liability for any inaccurate information provided in the Course materials and any reliance by You on such information.
16. To the maximum extent permitted by law, FT shall not be liable to You for any direct, indirect, economic or consequential loss or any loss of business, use, profit, anticipated profit, contracts, revenues, goodwill or anticipated savings arising in connection with this Agreement, even if You have been advised of the possibility of such loss or damage.
7. Your details
17. By submitting registration details, You agree to allow FT to contact you as required for the organisation and administration of the Course FT will comply with our privacy policy in respect of your registration details and other information we hold about you.
18. For Corporate Bookings, by submitting registration details, You agree to allow FT to share details relating to your progress and performance on the Course with your employer.
19. FT will only contact you for marketing purposes, and will only pass on your contact details to sponsors for marketing purposes, to the extent that you expressly consent to this (for example, by opting in during the registration process).
20. Information about the FT group and our privacy policy is available on www.ft.com. Registered Office: 1 Friday Street, London EC4M 9JA Registered No: 227590 England.
8. General
21. Please advise us of any special access requirements at the time of making your booking.
22. These terms and conditions contain the entire agreement between You and FT.
23. If any provision of these terms and conditions is held to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction, such provision shall be severed and the remainder of the provisions will continue in full force and effect as if the terms had been executed with the invalid, illegal or unenforceable provision omitted.
24. Any express or implied waiver to perform any obligations under these terms will not prevent the subsequent enforcement of them.
25. A person who is not a party to these terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these terms.
26. These terms shall be governed by English law and You hereby irrevocably submit to the exclusive jurisdiction of the English courts. Nothing in this clause shall limit FT's right to take proceedings against You in any other court of competent jurisdiction.
27. If You have any questions about these terms and conditions, please contact the FT Board Director Programme at contact@ft.com
28. These terms and conditions were published on 8 November 2021 and apply to all Individual and Corporate Bookings placed from that date until these terms and conditions are superseded by a new version.
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