Sign In
Canvas Basics Guide
What are the browser and computer requirements for Instructure products?
For best performance, Instructure products should be used on the current or previous major releases of Chrome, Firefox, Edge, or Safari. Because Instructure products are built using web standards, Instructure products run on Windows, Mac, Linux, iOS, Android, or any other device with a modern web browser.
Instructure products only require an operating system that can run the latest compatible web browsers. Your computer operating system should be kept up to date with the latest recommended security updates and upgrades.
Note: Vanity Canvas URL users may encounter SSL validation errors when they open Canvas if their browser or any other tools interacting with Canvas are not Server Name Indication (SNI) compatible. All browser versions listed in this guide are SNI compatible.
Supported Browsers
Instructure products support the current and previous major releases of the following browsers:
You can verify that the browser you are currently using is up to date by using the browser checker tool in the step below.
Is My Browser up to Date?
You have a mobile browser
It looks like you're on a mobile device.
Please download the Canvas app for the best experience: (Student || Teacher || Parent)

You are using Chrome 38 on Android
Your screen resolution is 1920 x 1080.
Java is enabled
Cookies are enabled
JavaScript is enabled
Note: Chromium-based browsers, such as Microsoft Edge, will display as "Chrome" in this tool
This widget is provided for basic information and troubleshooting. The information provided may not be accurate for every device and web browser.
You should always use the most current version of your preferred browser. Your browser will notify you if there is a new version available.
Unsupported Browser Banner in Canvas
Some supported browsers may still produce a banner stating Your browser does not meet the minimum requirements for Canvas. If you have upgraded your browser but you are still seeing the warning banner, try logging out of Canvas and deleting your browser cookies.
Enterprise Extended Release Browsers in Canvas
Chrome and Firefox offer extended release versions for organization that manage client desktops. Chrome ESR can be kept up-to-date with the existing full version of Chrome at any time. However, Firefox ESR is only updated with every seventh major version, which causes Firefox ESR to overlap with outdated versions. The Firefox ESR webpage notes that ESR may not be supported in every web application because of this version release delay. Institutions who use Firefox ESR should consider deploying the latest release to ensure the best Canvas user experience.
* For extended release browser versions, the warning banner still applies and displays in Canvas for any browser below the minimum version requirement.
Known Browser Behaviors
Like all Instructure product features, contrary behaviors relating to browsers are prioritized by our product teams, and some behaviors in the previous version may not be resolved. If a behavior exists in the previous version of the browser that does not exist in the current version, the best solution is to update to the newest browser version.
Accessibility
Instructure is committed to W3C's Web Accessibility Initiative. To learn about supported screen reader and browser combinations, please see the Canvas accessibility standards, accessibility within Studio, and Mastery Connect accessibility options documents.
JavaScript
JavaScript must be enabled to run Canvas.
Browser Plugins and Extensions
Some browser plugins or extensions may conflict with Instructure products and affect functionality. If you experience behavior that does not allow you to view or participate in Instructure products, please ensure you have disabled any extensions or plugins that interact directly with your web browser.
For troubleshooting, consider logging in to Instructure products using an incognito or private browser window, which provides a browser session without any prior browsing or search history, associated browser cookies, or other factors that may interfere with the browser. If you are able to view and participate in an Instructure product using an incognito or private browser window, the behavior you are experiencing is likely related to the browser and not the Instructure product.
Browser Privacy Settings
To ensure browser security, follow all browser security policies established by your institution, especially if you are using Instructure products on a computer provided by your institution.
When displaying content, Instructure products default to the preference set by a specific browser. Some browsers may occasionally make modifications to privacy settings to protect users from possible insecure content. Insecure content is identified with the prefix http:// in the URL and can create mixed content in your product page. Secured content is identified with the https:// prefix in the URL. For the best user experience, content should be secure to avoid browser conflicts.
Known Browser Behaviors
Chrome, Edge, Firefox, and Safari use HTML5 to display website content, promoting a faster, more secure browsing experience. For best performance in Instructure products, content should be designed to support HTML5.
In browsers such as Safari, insecure content never displays in the browser.
However, in Chrome and Firefox, you have the option to view insecure content. Please be aware of possible restrictions and view insecure content with caution.
Chrome Security
Google Chrome verifies that the website content you view is transmitted securely. If you visit a page in your Instructure product that is linked to insecure content, Chrome displays a shield icon in the browser address bar [1].
You can choose to override the security restriction and display the content anyway by clicking the shield icon and then clicking the Load unsafe script button [2].
Chrome Media Permissions
Chrome has its own media permission within the browser. To use your computer camera and microphone within any Instructure product feature, allow access to Instructure products via Chrome's media permission settings. This prompt appears just below the address bar [1]. To allow access, click the Allow button [2].
Firefox Security
Firefox verifies that the website content you view is transmitted securely. If you visit a page in your Instructure product that is linked to insecure content, Firefox displays a lock with a warning icon in the browser address bar [1].
You can choose to override the security restriction and display the content anyway by clicking the lock with a warning icon, clicking the arrow to expand your options [2], and selecting the Disable protection for now button [3].
Computer Specifications
For best performance, access Instructure products with a computer that supports the most recent browser versions. It is recommended to use a computer five years old or newer with at least 1GB of RAM.
Operating System
Instructure products require an operating system that can run the latest compatible web browsers. Your computer operating system should be kept up to date with the latest recommended security updates and upgrades.
Internet Speed
Along with compatibility and web standards, Instructure products have been carefully crafted to accommodate low bandwidth environments.
It is recommended to have a minimum Internet speed of 512kbps.
Mobile Devices
Instructure products are optimized for desktop displays. However, if you are using a mobile device, you can access Instructure products using a mobile application (app) or mobile browser.
Mobile Apps
For the best user experience, please download the product mobile apps. Mobile apps are currently available for Canvas and Mastery Connect.
The Canvas mobile apps require Android 8.0 or later and iOS 14.0 or later. Canvas offers limited support for native mobile browsers on tablet devices. For additional details, please reference the limited-support mobile browser guidelines.
Mastery Connect mobile apps require Android 6.0 or later and iOS 13.0 or later. For additional details, please reference Mastery Connect Requirements.
Mobile Browsers
Visit the Apple store or the Play store to download mobile browsers. The following major browsers are compatible with mobile devices:
iOS
Android
*Android default browser varies per mobile device.
accessibility
adminall users​browsers​canvas​canvas basicscomputer specifications​instructor​internet browser​mobile​observer​student​support
279 Kudos
Share
Was this article helpful?
Yes No
Related Guides
What tools and computer skills do I need to use Canvas?
in Canvas Basics Guide
Have a question about Canvas? Ask in the Q&A forum:
Ask a Question
Embed this guide in your Canvas course:

Note: You can only embed guides in Canvas courses. Embedding on other sites is not supported.
REFERENCE
Community Guidelines
Security
Developers
Open Source
COMPANY
Partners
Jobs
About Us
Store
Privacy
HELP
Support
Canvas Guides
Additional Product Guides
Product Roadmap
Status
Try Canvas Learn More
© 2022 Instructure. All rights reserved
By continuing to browse or by clicking "I Accept", you agree to the storing of first- and third-party cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts.Privacy Policy