How do I contact EBSCO Support?

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How do I contact EBSCO Support?

Nov 8, 2021•Knowledge

Librarians and account administrators may contact Support through the Contact Us form on EBSCO Connect. Note, as of September 2020 you need an EBSCO Connect account. Request your account today!

If you are in one of the following regions/countries and you are unable to create an EBSCO Connect account, you can contact Customer Support using one of the following email addresses:

Africa: africasupport@ebsco.com
Brazil: suportebrasil@ebsco.com
China: chinasupport@ebsco.com
Europe: eurosupport@ebsco.com
Korea: koreasupport@ebsco.com
Latin America: soportelatam@ebsco.com
Russia and CIS Region States: eurosupport@ebsco.com
Taiwan: taiwansupport@ebsco.com
Thailand: thaisupport@ebsco.com
Turkey: destek@ebsco.com

If you wish to reach us by phone:

U.S./Canada - (800)758-5995
Outside U.S./Canada - International access code (IAC) + 800 3272 6000

Hours of operation:
Monday-Sunday, 24 hour support

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