Emerald Customer Support
Why am I seeing two login/logout buttons when I am already logged in?
Modified on: Thu, 2 Sep, 2021 at 11:25 AM
It is now possible to simultaneously log in to both your Institution's Shibboleth/Open Athens profile and your personal profile to register for alert services and save your favourite searches on Emerald Insight. As a result, we currently need to display two log in options so that you can log in/out to either facility, as required.
If you have logged in to your personal profile, the additional "login" option will allow you to sign in using your Shibboleth/OpenAthens credentials like so:
If you have logged in using Shibboleth or OpenAthens, the "logout" option refers to logging out of your institution's SSO profile. You can also "login" to your profile to access your TOC alert subscriptions and saved searches.
If you are already logged in to both options, two "logout" buttons will be displayed.
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