Emerald Customer Support

Solution home Publishing Related Queries
This folder is for general editorial related queries including how to become a researcher, citation requests, etc
Author and reviewer access
Our commitment to quality extends throughout our services and supporting resources we provide. As a thank you for their hard work, we provide authors and ...
Tue, 27 Apr, 2021 at 3:54 PM
Can we publish our conference proceedings with Emerald?
Unfortunately, Emerald is not currently considering proposals for new proceedings volumes.  However, if you wish to publish a special issue based on th...
Tue, 27 Apr, 2021 at 3:56 PM
Do Emerald employ translators?
Emerald do not employ translation services directly. We do, however refer our authors to our Author Services portal which includes English Language Editin...
Tue, 27 Apr, 2021 at 3:57 PM
Editor and EAB member access
All editors and EAB members receive free access to their journal whilst they are associated with its publication. To access your journal on Emerald Insigh...
Tue, 27 Apr, 2021 at 3:58 PM
How can I become a reviewer?
In order to review for our journals, you will need to apply to each Editor of the journals individually. A list of our journals can be found here.   O...
Tue, 27 Apr, 2021 at 3:58 PM
How do I become a book series editor?
If you would like to become a book series editor, please submit your proposal using the form available here: Whether you have an idea or a full for...
Tue, 27 Apr, 2021 at 4:00 PM
How do I become a journal editor?
If you would like to become a journal editor, please contact the publisher that deals either with the journal you are interested in editing for, or one in t...
Tue, 27 Apr, 2021 at 4:00 PM
How do I obtain a reviewers certificate?
If you require a certificate of your contribution as a reviewer, please contact the Journal Editorial Office for the journal(s) to which your review(s) we...
Thu, 6 May, 2021 at 12:17 PM
I am a journal editor. Who is my publishing support team?
Contact details for the key members of your Emerald team can usually be found on the Editorial Team tab of your journal landing page. Their roles and respon...
Tue, 27 Apr, 2021 at 4:00 PM
Using your author and reviewer access tokens
Here is a step-by-step guide to using your access tokens following the receipt of your author/reviewer access communication from If y...
Thu, 2 Sep, 2021 at 11:39 AM
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