Participatory design: Difference between revisions

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'''Participatory design''' (originally '''co-operative design''', now often '''co-design''') is an approach to design attempting to actively involve all stakeholders (e.g. employees, partners, customers, citizens, end users) in the design process to help ensure the result meets their needs and is [[usability|usable]]. Participatory design is an approach which is focused on processes and procedures of design and is not a design style. The term is used in a variety of fields e.g. [[software design]], [[urban design]], [[architecture]], [[landscape architecture]], [[product design]], [[sustainability]], [[graphic design]], planning, and even medicine as a way of creating environments that are more responsive and appropriate to their inhabitants' and users' cultural, emotional, spiritual and practical needs. It is one approach to [[placemaking]].
 
Recent research suggests that designers create more innovative concepts and ideas when working within a co-design environment with others than they do when creating ideas on their own.<ref>{{cite journal|last1=Mitchell|first1=Val|last2=Ross|first2=Tracy|last3=Sims|first3=Ruth|last4=Parker|first4=Christopher J.|title=Empirical investigation of the impact of using co-design methods when generating proposals for sustainable travel solutions|journal=CoDesign|date=2015|volume=12|issue=4|pages=205–220|doi=10.1080/15710882.2015.1091894|url=https://dspace.lboro.ac.uk/2134/18877}}</ref><ref>Trischler,{{Cite Jakob,journal Simon|doi J= 10.1177/1094670517714060|title Pervan,= StephenThe J.Value Kellyof andCodesign|year Don= R.2018|last1 Scott= (2018),Trischler|first1 "The= valueJakob|last2 of= codesign:Pervan|first2 The= effectSimon ofJ.|last3 customer= involvementKelly|first3 in= serviceStephen designJ.|last4 teams",= Scott|first4 = Don R.|journal = Journal of Service Research,|volume = 21(1):|pages 75-100. https://doi.org/10.1177/1094670517714060= 75–100}}</ref>
 
Participatory design has been used in many settings and at various scales. For some, this approach has a political dimension of user empowerment and democratization. For others, it is seen as a way of abrogating design responsibility and innovation by designers.
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==Definition==
 
In participatory design, participants (putative, potential or future) are invited to cooperate with designers, researchers and developers during an innovation process. Potentially, they participate during several stages of an innovation process: they participate during the initial exploration and problem definition both to help define the problem and to focus ideas for solution, and during development, they help evaluate proposed solutions.<ref>Trischler,{{Cite Jakob,journal Simon|doi J= 10.1177/1094670517714060|title Pervan,= StephenThe J.Value Kellyof andCodesign|year Don= R.2018|last1 Scott= (2018),Trischler|first1 "The= valueJakob|last2 of= codesign:Pervan|first2 The= effectSimon ofJ.|last3 customer= involvementKelly|first3 in= serviceStephen designJ.|last4 teams",= Scott|first4 = Don R.|journal = Journal of Service Research,|volume = 21(1):|pages 75-100. https://doi.org/10.1177/1094670517714060= 75–100}}</ref> Maarten Pieters and Stefanie Jansen describe co-design as part of a [[complete co-creation]] process, which refers to the "transparent process of value creation in ongoing, productive collaboration with, and supported by all relevant parties, with end-users playing a central role" and covers all stages of a development process.<ref>{{Cite book|title=The 7 Principles of Complete Co-creation|last=Pieters|first=Maarten|last2=Jansen|first2=Stefanie|publisher=BIS Publishers|year=2017|isbn=978 -90 -6369 -473 -9|location=Amsterdam|pages=15}}</ref>
 
===Differing terms===
In "Co-designing for Society", [[Deborah Szebeko]] and Lauren Tan list various precursors of co-design, starting with the Scandinavian participatory design movement and then state "Co-design differs from some of these areas as it includes all stakeholders of an issue not just the users, throughout the entire process from research to implementation."<ref>Szebeko,{{Cite D.,journal Tan,|doi L= 10.4066/AMJ.2010.378|title = Co-designing for society.Society|year AMJ= 2010,|last1 3,= 9,Szebeko|first1 580-590.= {{doiDeborah|10.4066/AMJ.2010.378journal = Australasian Medical Journal|pages = 580–590}}</ref>
 
In contrast, Elizabeth Sanders and Pieter Stappers state that "the terminology used until the recent obsession with what is now called co-creation/co-design" was "participatory design".<ref>Sanders, E. and Stappers, P. J: "Co-creation and the new landscapes of design." CoDesign 2008. 4(1): 5-18.</ref>
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Participatory design was actually born in Scandinavia and called ''cooperative design''. However, when the methods were presented to the US community 'cooperation' was a word that didn't resonate with the strong separation between workers and managers - they weren't supposed to discuss ways of working face-to-face. Hence, 'participatory' was instead used as the initial Participatory Design sessions weren't a direct cooperation between workers and managers, sitting in the same room discussing how to improve their work environment and tools, but there were separate sessions for workers and managers. Each group was participating in the process, not directly cooperating. (in historical review of Cooperative Design, at a Scandinavian conference).
 
In Scandinavia, research projects on user participation in [[systems development]] date back to the 1970s.<ref name="BodkerS1996">{{Cite journal |last1=Bødker |first1=S |authorlink= Susanne Bødker |year=1996 |title= Creating conditions for participation: Conflicts and resources in systems design |journal=Human Computer Interaction |volume=11 |issue=3 |pages=215–236 |url= |doi= 10.1207/s15327051hci1103_2|pmid= |format= |postscript=<!--None--> }}</ref> The so-called "collective resource approach" developed strategies and techniques for workers to influence the design and use of [[computer applications]] at the workplace: The [[Norwegian Iron and Metal Workers Union]] (NJMF) project took a first move from traditional research to working with people, directly changing the role of the union clubs in the project.<ref>{{cite book|last=Ehn|first=P|title=Computers and Democracy - A Scandinavian Challenge|date=1987|location=Aldershot, UK: Avebury|pages=17–58|author2=Kyng, M|chapter=The Collective Resource Approach to Systems Design}}</ref>
 
The Scandinavian projects developed an [[action research]] approach, emphasizing active co-operation between researchers and workers of the organization to help improve the latter's work situation. While researchers got their results, the people whom they worked with were equally entitled to get something out of the project. The approach built on people's own experiences, providing for them resources to be able to act in their current situation. The view of organizations as fundamentally harmonious—according to which conflicts in an organization are regarded as pseudo-conflicts or "problems" dissolved by good analysis and increased communication—was rejected in favor of a view of organizations recognizing fundamental "un-dissolvable" conflicts in organizations (Ehn & Sandberg, 1979).