Wikipedia talk:The Wikipedia Library
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Newspapers.com edit
@Samwalton9 (WMF): When I go to the publisher extra papers on Newspapers.com (e.g. [1]), I receive a message that I need to "upgrade to a publisher extra subscription" in order to view it - I thought the Wikipedia Library gave access to all newspapers.com pages? BeanieFan11 (talk) 19:39, 7 December 2023 (UTC)
- @BeanieFan11 I also thought this. Let me check with them :) Samwalton9 (WMF) (talk) 10:26, 21 December 2023 (UTC)
- @Samwalton9 (WMF) I have the same issue. My subscription appears to have expired. If I go via the Wikipedia library page I get access but that is a pain to do all the time. Can you help? Gbawden (talk) 11:26, 10 January 2024 (UTC)
- @Gbawden This is the way that access is now provided to Newspapers.com - you can bookmark https://www-newspapers-com.wikipedialibrary.idm.oclc.org/ to go there directly, rather than via the library :) Samwalton9 (WMF) (talk) 12:35, 10 January 2024 (UTC)
- I apologize if the answer is obvious... Will this allow us to make clippings, and if so, can we do this without our personal email being displayed when someone views the clipping? Fabrickator (talk) 22:26, 3 February 2024 (UTC)
- Fabrickator, sorry in advance for the imprecision, it’s been awhile. You have to take care how you setup your account on newspapers.com so it displays a username instead of an email. Sorry i can’t give better instructions at the moment, but at least it’s a clue! — Jacona (talk) 23:03, 3 February 2024 (UTC)
- I apologize if the answer is obvious... Will this allow us to make clippings, and if so, can we do this without our personal email being displayed when someone views the clipping? Fabrickator (talk) 22:26, 3 February 2024 (UTC)
- @Samwalton9 (WMF): Any update on this? This one in particular seems to still not work, though every other one I've tried does. BeanieFan11 (talk) 21:37, 6 February 2024 (UTC)
- @Gbawden This is the way that access is now provided to Newspapers.com - you can bookmark https://www-newspapers-com.wikipedialibrary.idm.oclc.org/ to go there directly, rather than via the library :) Samwalton9 (WMF) (talk) 12:35, 10 January 2024 (UTC)
Find My Past invoice edit
I have received an invoice from Find My Past for £157.24, due today. Presumably this has been sent in error? I was emailed, with a message saying “Please contact us at support@findmypast.com to make payment arrangements.” TrottieTrue (talk) 01:09, 9 January 2024 (UTC)
- @TrottieTrue That's definitely not intended. Can you cancel your subscription for now? I'll email our contact right away. Samwalton9 (WMF) (talk) 11:45, 9 January 2024 (UTC)
- I have cancelled it. On 1 January I got an email saying: “Your Pro subscription will renew on 8 January 2024, granting you another 12 months of access to our vast record collection, handy family tree builder and so much more.
- Because you’ve opted for auto-renewal in your account settings, we’ll take payment on 8 January 2024 and as our way of saying thank you for your loyalty, we'll apply a 15% discount. With billions of records at your fingertips, what fascinating discoveries will you make?”
- Can you please resolve this for me?
- TrottieTrue (talk) 14:01, 9 January 2024 (UTC)
- @TrottieTrue Absolutely, and my apologies that you're having to deal with this. We had a lot of confusion around the codes at the outset of the partnership and weren't made aware of the proper procedure for activating them until recently. You (and all other BNA/FMP users) can expect to receive an email from me later today with more information.
- Have you been charged money, or have you just received an invoice? Did you enter credit card details into the Find My Past website? If you'd rather discuss this over email please feel free to contact me at swalton wikimedia.org. Samwalton9 (WMF) (talk) 14:24, 9 January 2024 (UTC)
- Thanks Sam. I don’t appear to have been charged anything - it doesn’t look like FMP have any payment details for me anyway. I just got an invoice. I look forward to hearing from you about this being resolved. TrottieTrue (talk) 14:56, 9 January 2024 (UTC)
- @TrottieTrue Thanks for that, very helpful. I've emailed support@ and cc'd you and our FMP contact to get this invoice cancelled. Samwalton9 (WMF) (talk) 15:17, 9 January 2024 (UTC)
- Thanks, I’ve received. Another editor I know also got emailed about their subscription renewing - I don’t know if they got an invoice though. TrottieTrue (talk) 15:22, 9 January 2024 (UTC)
- @TrottieTrue Thanks for that, very helpful. I've emailed support@ and cc'd you and our FMP contact to get this invoice cancelled. Samwalton9 (WMF) (talk) 15:17, 9 January 2024 (UTC)
- Thanks Sam. I don’t appear to have been charged anything - it doesn’t look like FMP have any payment details for me anyway. I just got an invoice. I look forward to hearing from you about this being resolved. TrottieTrue (talk) 14:56, 9 January 2024 (UTC)
- In the interests of transparency, and in case anyone else comes here facing the same issue, I'm copying the email I just sent to all BNA/FMP users below:
- As a result of miscommunication when we set up this partnership, we were not made aware of the correct process for activating your codes. Activating them in the intended manner could result in you being charged money or sent an invoice when your subscription renews automatically. Please read on for more information.
- The email containing your access code stated that it should be activated at https://www.britishnewspaperarchive.co.uk/coupon or https://www.findmypast.co.uk/voucher. This was incorrect, though some users may have been able to activate codes here under certain circumstances. The codes are actually intended to be used as a ‘promo code’ when activating a paid subscription to these websites on the relevant subscription pages (https://britishnewspaperarchive.co.uk/account/subscribe or https://www.findmypast.co.uk/subscribe). The codes provide a full discount on a yearly membership. Unfortunately this requires you to enter credit card details and automatically puts your account on a yearly billing cycle.
- If you have activated a code in this way please follow these instructions to cancel auto-renewal for BNA and FMP respectively: https://help-and-advice.britishnewspaperarchive.co.uk/knowledgebase/articles/348626-why-did-my-subscription-renew-automatically and https://www.findmypast.co.uk/help/articles/360002795638. Even if you haven’t entered credit card details you may still be sent an invoice if you redeemed a code.
- We apologise for the confusion on this - we had a number of frustrating issues with the voucher codes when initially setting up this partnership and were not made fully aware of the required process. Our own testing of earlier batches of codes worked as anticipated on the coupon/voucher pages and didn’t require us to subscribe, which is how we missed these issues.
- We’re following up with Find My Past (who operate both websites) to uncover whether there’s a better way to provide this access which does not require credit card details or signing users up to an automatically renewing subscription. Wikipedia Library access should be free for all users and we don’t want you to have to provide personal information or risk being charged money. No other library partner requires this and we actively avoid any access methods which require personal information or the risk of being charged.
- If you have been sent invoices or charged any money for these accounts please let me know and I’ll do what I can to get you refunded.
- Apologies again and I’m happy to answer any other questions you might have. Samwalton9 (WMF) (talk) 13:30, 10 January 2024 (UTC)
- Credit card details were also required to activate an Invaluable account when the Library offered these. I declined to give mine, and my account there was never activated. Ironic, as I was the originator of the relationship with them. Andy Mabbett (Pigsonthewing); Talk to Andy; Andy's edits 14:10, 24 January 2024 (UTC)
- Unfortunately myself and another affected user no longer have access to FMP or the BNA - I guess this affects others who have cancelled their subscriptions as per Sam’s advice. I hope it’s resolved soon. TrottieTrue (talk) 15:29, 24 January 2024 (UTC)
- Credit card details were also required to activate an Invaluable account when the Library offered these. I declined to give mine, and my account there was never activated. Ironic, as I was the originator of the relationship with them. Andy Mabbett (Pigsonthewing); Talk to Andy; Andy's edits 14:10, 24 January 2024 (UTC)
I had the same, yesterday. Andy Mabbett (Pigsonthewing); Talk to Andy; Andy's edits 14:10, 24 January 2024 (UTC)
Before posting the above, I wrote to FMP querying the invoice. They replied:
Looking at your account I can see that your 1 year free access has ended and the system had attempted to renew it at the normal price as the automatic renewal was on within your account.
I have cancelled this for you now, if you're still entitled to the free subscription you would have to let the person who originally set this up for you know that your access has now ended.
My subscription has indeed been terminated. Andy Mabbett (Pigsonthewing); Talk to Andy; Andy's edits 13:25, 25 January 2024 (UTC)
- @Samwalton9 (WMF) Did you miss this? Andy Mabbett (Pigsonthewing); Talk to Andy; Andy's edits 11:29, 28 February 2024 (UTC)
- @Pigsonthewing We don't have any meaningful updates on this so far, unfortunately. It looks like adding credit card information is required for the method they set up for us, but we're exploring some other options. Samwalton9 (WMF) (talk) 18:06, 28 February 2024 (UTC)
Newspapers.com edit
Quick question...my Newspapers.com access seems to have expired; when I last tried to use it a few weeks ago I had full access, but now I've been downgraded back to "registered guest". If I'm logged in I basically can't see anything without getting an "upgrade subcription to access this page" popup, and if I try to use the library link instead of logging in I can see articles but can't clip them for use as referencing links unless I log into the account that I can't see anything in.
But the library has been reorganized since the last time I had to request renewal, and I'm struggling to figure out where to actually submit a renewal request: I can see a view my applications link if I'm logged into my library account, but I can't find where to submit an application. So could somebody advise me how to go about submitting a renewal for newspapers.com access? Thanks. Bearcat (talk) 17:20, 7 February 2024 (UTC)
- @Bearcat You should have received an email from us with instructions on how to access Newspapers.com now - it's copied here if you didn't receive it. You should be able to log in to your old account after accessing Newspapers.com via the library, and therefore create clippings as before. Samwalton9 (WMF) (talk) 17:59, 7 February 2024 (UTC)
- Okay, thanks, that worked. If that e-mail went out last summer, I must have either missed or overlooked it given that I was only about five months into a one-year subscription period, so my existing access wasn't impacted at the time. Good thing there was a surviving copy to refer me to. Thanks. Bearcat (talk) 18:20, 7 February 2024 (UTC)
Listing convenience tools edit
It would be a good idea to have some documentation of tools that can help make access to the resources more convenient, e.g. automatically redirecting pages to the TWL proxy URL. Digging through the talk pages, I've found that Zotero can do this, and there's a javascript bookmark solution described at Meta:Talk:Library Card platform/Design improvements/Archive 1#General design feedback. I also happened upon mention of JPxG's PressPass tool. These and any other tools out there should probably be more visible for new users. --Paul_012 (talk) 10:27, 12 February 2024 (UTC)
The requirements edit
Is there any particular reason that Wikipedia:The Wikipedia Library doesn't directly mention the 500 edits/6 months (I think) limit? Gråbergs Gråa Sång (talk) 08:34, 15 February 2024 (UTC)
- @Gråbergs Gråa Sång No particular reason, but they're visible when you click the first, bolded, link on the page, if you're not already logged in. Feel free to add them if you think it would be an improvement! Samwalton9 (WMF) (talk) 12:30, 15 February 2024 (UTC)
- I think so, so I added it. Gråbergs Gråa Sång (talk) 13:06, 15 February 2024 (UTC)
Brill 'full access' edit
Hi, sorry if this is the wrong place! But a couple of times, I've gone into Brill through TWL to a green-open-padlock full-access item, and it still asks me for a username/password. Which, of course, isn't the WP info, but I have no other. Anything I can do, or is it a different level of access? Thanks for any help! ——Serial 15:06, 16 February 2024 (UTC)
- @Serial Number 54129 I've been largely unable to reproduce this issue unfortunately. Another user shared a URL which asks for a username/password, but I can't encounter it myself so I'm left a little confused - access still seems to mostly be working for me. Samwalton9 (WMF) (talk) 14:11, 20 February 2024 (UTC)
Access to Open Library through Wikipedia Library edit
While trying to add missing citations to Aileen Hernandez at Wikidata I could follow the probable source
Black women in America, 2nd ed.
by Darlene Clark Hine
through ISBN to Black_women_in_America at Open Library, which asks for logging in with Internet Archive account. Can I (and if I can, how) log in through Wikipedia Library, for which I seem to be entitled for?
It is probably unrelated, but might be interesting, that the same ISBN at Google books (where I also tried through all three links on Special:BookSources) just returned book not found, where it was - with some fiddling - at least found elsewhere, even if I couldn't look into it to cite from, yet. Marjan Tomki SI (talk) 11:34, 18 March 2024 (UTC)
- Internet Archive is being sued by publishers, some of which participate in TWL, for providing the exact service you mentioned. Providing access to it through TWL would jeopardize the whole enterprise of TWL. Nardog (talk) 14:01, 18 March 2024 (UTC)
How to get article text from EBSCO? edit
I've found an article I want to read in EBSCO (permalink) but all I can see is the catalog entry. How do I get to the actual text of the article? RoySmith (talk) 20:05, 18 March 2024 (UTC)
- That record appears to be only the catalogue entry, I believe drawn from this index. I think based on the content it's actually referencing this article, though the title is different.
- There's a checkbox in the left menu of the results page that lets you limit to only those entries that have full text. Nikkimaria (talk) 22:04, 18 March 2024 (UTC)