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Due to snow accumulations Friday night, the severe weather and emergency conditions policy for Duke University and Duke University Health System will be extended until noon Saturday, Jan. 22. Visit the DukeALERT website for detailed information and updates.
Contact Information for:
The Karsh Office of Undergraduate Financial Support 
The Office of Student Loans and Personal Finance
Graduate & Professional Financial Support
 
Appointment and Building Access Information
From December 6, 2021, through January 4, 2022, we will be operating on an appointment-only basis for in-person contact. 
Beginning Wednesday, January 5, we will open the office for walk-ins on Wednesdays from 1:00pm-4:30pm and Thursdays from 8:30am-1:00pm. We will be available by appointment only for other days and times.
The Karsh Office of Undergraduate Financial Support
Have questions?  Let us know how we can help. Newly accepted students can find many of their questions answered here
Email us: finaid@duke.edu
Phone: (919) 684-6225
Fax: (919) 660-9811
The best way to contact our office is via email, at finaid@duke.edu. Current Duke students can also reach out to their financial aid counselor directly or schedule an online appointment at the link below.
Current Students: Make an appointment here
Parents of Current Students: Make an appointment here
 
Our mailing address is:
The Karsh Office of Undergraduate Financial Support
Box 90397
Durham, North Carolina 27708
WHO'S MY FINANCIAL SUPPORT COUNSELOR?
Each student at Duke is assigned a personal financial support counselor upon admission. To find out who your counselor is, simply log into your DukeHub account. Visit the financial aid tab and you can email your counselor directly by clicking the link at the top of the screen.
Meet Our Staff
Office of Student Loans and Personal Finance
Have questions about your educational loan options? Want to learn more about your personal finances? The best way to contact our office is via email, at personalfinance@duke.edu or schedule an online appointment.
Email us: personalfinance@duke.edu
Call us: 919-660-3630
Fax us: 919-684-6132

Office Hours: Monday-Friday, 9:00am - 4:00pm
In-Person Hours: Tuesday-Thursday, 9:00am - 4:00pm 
Appointments:
Making an appointment will ensure we have the dedicated time to address your specific needs and concerns. Appointments are available by Zoom Video, Monday-Friday and In-Person, Tuesday-Thursday.
There are several ways to set up an appointment with us:
  1. View our online calendar and make an appointment request
  2. Email us at PersonalFinance@duke.edu
Our mailing address is:
The Office of Student Loans
2127 Campus Drive, Annex
P.O. Box 90755
Durham, North Carolina 27708
Loan Administrative Staff
Irene Jasper

Director
 
Anna Sheufelt

Assistant Director, Educational Programming
 
Bonnie Jones

Senior Student Loan Officer
 
Pamela Smith

Accountant & Work Study Payroll Specialist
 
Beth Wessels

Assistant Director, Systems and Processing
 
CONNECT

DUKE.EDU
ADMISSIONS
Karsh Office of Undergraduate Financial Support
Box 90397
Durham, NC 27708
Financial Aid Phone: (919) 684-6225
Financial Aid Fax: (919) 660-9811
Office Hours: 8:00 - 5:00 Mon-Fri
Phone Hours: 8:30 - 4:30 Mon-Fri
Please visit Contact Us for appointment and building access information.