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U.S. and Canada print-only subscribers, manage your subscription online, send us an email at​, or call us at:

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International subscribers, please visit the site below for your region:

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Asia Pacific Digital or Bundle (Digital + Magazine) Subscribers
(Standard Digital, Access Plus, or Premium Subscribers)
Manage your subscription through your 'My Account' page when you are signed in to
Sign in to and click on ‘My Account’ (top right of the site). Use the corresponding tabs to manage your account OR use the Customer Support tab for general inquiries.
On the My Account page, you are able to change payment methods, adjust your automatic renewal, cancel your subscription and make general inquiries.
If you cannot find your information on the ‘My Account’ page then try here, or send us an email at​.
Frequently Asked Questions
Can't find the answers in our FAQ? Email us at and we'll be happy to answer any questions you have.
Digital Subscriptions
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Digital Subscriptions
What are Fortune digital subscriptions?
Our digital subscription offerings are detailed at​.
What forms of payment are accepted to purchase a subscription on
Digital subscribers in the US and Canada may pay with credit card, including Visa, Mastercard, American Express and Discover. Fortune also accepts payment via Pay Pal and Amazon Pay.
For subscribers located outside the U.S. and Canada, we accept payment in US Dollars, via any of the methods above, for any subscription tier.
Your payment method will be charged automatically on a recurring basis and your subscription will be renewed automatically. You will be charged in advance of each billing cycle unless you cancel.
Please view Fortune’s Terms here.
How do I update my payment information on file?
Standard Digital, Access Plus and Premium subscribers can update their payment information online. Please make sure you are signed in to and go to the My Account page (found at the top right of site).
If you subscribed via iTunes or the Android Play Store, you must visit those sites to update your payment information.
What is the cancellation policy?
Standard Digital, Access Plus and Premium subscribers can cancel online at any time. Please make sure you are signed in to and go to the My Account page (found at the top right of site).
What is the refund policy?
The cancellation of a Monthly subscription will become effective at the end of your current billing period and we will stop charging your account. Your subscriber benefits will continue for the remainder of the current billing period.
When an Annual digital or digital + print subscription is cancelled within the first 11 months of the subscription, Fortune will cease your subscriber benefits upon cancellation and issue a refund for the pro-rated portion of the original amount you paid, based on the length of your subscription. If you cancel within the final 30 days of a subscription, the cancellation will not take effect until the end of your current billing period, but your subscriber benefits will continue for the remainder of the current billing period.
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If you are prompted by a message on our website and receive a message that a subscription is required, please click the sign in link in the message. You can also log on by clicking “Sign In” at the top right of the site.
What should I do if I'm resetting my password but not getting the password reset email?
Check your spam and junk folders. If you still do not see the email, please email Be sure that you are signed out of before you click on the link to reset your password.
I just purchased a subscription on but I still can’t get full site access. What’s happening?
If you are unable to get full site access, first try signing out and signing back in (see SIGN IN at the upper right corner of the homepage).
If you are able to sign back in but still cannot view certain content, you likely purchased standard digital plan which does not grant access to all content.
I subscribed and received my confirmation email. How do I access all of my subscription features?
Thank you for subscribing. Please visit and Sign In with your email address and the password you set while registering. You can also find the login link by clicking “Sign In” at the top right of the site page.
I am a digital subscriber in the E.U., and I am having trouble viewing the site, please help?
Due to E.U. Privacy Laws, even if you are a digital subscriber, you will have trouble viewing the site if your browser cookies are disabled. Please ensure your cookies are enabled on your browser/device to ensure an optimal experience on
Newsletters from Fortune
Can I subscribe to a newsletter from Fortune?
Fortune offers a range of newsletters, including daily and weekly editions.  Fortune newsletters offer a sophisticated point-of-view of the most pressing issues of the moment, and a carefully curated collection of must-read articles from across the web.
To view and sign up for any of the free newsletter options Fortune has to offer, please sign up at
How do I manage or edit my newsletters?
You can change your newsletter subscriptions at any time. Click the link at the bottom of any newsletter to get to your account page.  Under Newsletters, find the full list of newsletter options. The checkboxes indicate which newsletters you are currently subscribed to. Then click "Manage" to subscribe or unsubscribe from a newsletter.
What do newsletters cost?
Most newsletters from Fortune are free to read in your email inbox.  However, if you want to read them on that will require a subscription to one of our digital tiers (Standard Digital or Premium). You can subscribe to as many as you would like to receive.  There is one newsletter, Fortune Analytics, that is only available to subscribers of the Fortune Premium tier.
How do I change my Email Address for newsletters?
You can edit the email address where you receive newsletters by emailing​.
I signed up for a newsletter, but it hasn’t arrived.
Sometimes email providers inexplicably decide newsletters are spam. Please check your spam folder for the newsletters you have been missing. If you are using Google's Gmail, check your Promotions tab as well. Not all Gmail users will have a Promotions tab, but often emails from companies end up here.
How do I re-subscribe to newsletters if I accidentally unsubscribed?
Open up the last newsletter you successfully received to find the instructions at the bottom of each newsletter to update email preferences. You'll be able to add yourself back to newsletters here.
Please note: selecting "Unsubscribe" at the bottom of any email from Fortune will remove you from just that email list tied to that particular newsletter.
I'd like to unsubscribe from a newsletter.
You manage your email preferences or unsubscribe from a newsletter from your account homepage or from any newsletter or email you receive from Fortune.
Print Magazine Subscriptions
How can I purchase a print magazine subscription?
To purchase a print magazine subscription in the U.S., click here.
To purchase a print magazine subscription in Europe, the Middle East, Africa or Latin America, visit:
To purchase a print magazine subscription in Asia, visit:
How can I change or cancel my subscription?
You can change or cancel your subscription at any time by visiting our online Customer Service Portal or via the methods below:
U.S. & Canada Print Subscribers can call:
Hours: Monday-Friday, 7AM-9:30PM CST, Saturday 8AM-6PM CST
European/Middle East subscribers, please find the appropriate contact number at:
Asia/Pacific subscribers, please find the appropriate contact number at
What is your refund policy for print subscriptions?
When a print subscription is canceled, your subscriber benefits will cease upon cancellation and a pro-rated refund will be paid for any remaining unserved issues.
Print Magazine Delivery 
Can I receive the magazine via mail if I am a monthly subscriber? 
No. At this time, only annual Premium subscribers in the U.S. and Canada qualify for delivery of the magazine via mail. You can subscribe to Fortune's print magazine by selecting the Premium Annual option while choosing your subscription plan. You will then receive 12 issues per year, delivered in combined issues in February, April, June, August, October and December, delivered to your door.  
When should I expect my first Magazine Delivery?  
New U.S./Canada subscribers to the print magazine will receive their first printed issue 6-8 weeks after placing a subscription order. Please note that if your order was received by mail, the 6-8 weeks begins when the order was received. 
If you have not received your first magazine within 8 weeks of your purchase date, please let us know and we'll check on your subscription order. Contact us via the Customer Service Portal or call us at 1-800-621-8000. 
How do I request a missed issue of the magazine? 
Please contact us via the Customer Service Portal or call us at 1-800-621-8000 for assistance. We can only replace recent copies that have not arrived due to a postal or printing error.  
My magazine arrived damaged. How do I request a replacement? 
Please contact us via the Customer Service Portal or call us at 1-800-621-8000 for assistance. We can only replace recent copies that have not arrived due to a postal or printing error.  
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Does Fortune have enterprise subscriptions or group discounts? 
We’d be happy to speak with you more about our corporate and enterprise subscription packages. Please email and we will follow up with more details. 
Are international readers (outside of the United States) able to subscribe? 
Yes. Digital subscriptions are available worldwide but must be purchased in US dollars. International digital subscriptions DO NOT include a print magazine. 
You can add on a print subscription for your region via the following links:
Europe, Middle East, & Africa
Asia Pacific
If I subscribe via Apple News what do I receive with my Apple News subscription?  
Your subscription through Apple News allows you to enjoy the current issue of Fortune Magazine in the Apple News App. To access all of the subscriber-only content on or to receive the print magazine, please subscribe at​
I purchased a digital subscription on an iPhone/iPad. How do I manage my subscription?  
Unfortunately, we do not have the ability or access to make changes to iOS App subscriptions. In order to manage your subscriptions in the app, visit the iTunes App Store and follow the steps below: 
Go to Settings > iTunes & App Store 
Tap your Apple ID > View Apple ID 
Tap Subscriptions > Fortune 
Use the options to manage your membership. If you cancel, your membership will stop at the end of the current billing cycle. 
I purchased a digital subscription on an Android Device. How do I manage my subscription?  
Unfortunately, we do not have the ability or access to make changes to Android subscriptions. In order to manage your subscriptions in the app, visit the Google Play Store and follow the steps below: 
Launch the Google Play Store app 
Tap Menu -> My Apps -> Subscriptions and tap on the Fortune app

Alternatively, tap Menu -> My Apps -> Tap the app of the subscription you'd like to cancel -> Tap the app's details page
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