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Freshworks is the only “visionary” on the 2020 Gartner Magic Quadrant for the CRM Customer Engagement Center.
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With Freshdesk, you can…
Streamline all your customer conversations in one place
Automate your repetitive work and save time
Collaborate with other teams to resolve issues faster
and much more... See all features
So, what brings you here today?
I'm using email for support
and it's getting chaotic.
START TICKETING
I'm using another helpdesk
and it's overwhelming.
MAKE THE SWITCH
Support, now simplified
Conversations made easier
Streamline your support channels - Email, Phone, Chat and more - so you can respond to all your customers from just one place
Collaborations made stronger
Invite anyone - agents, colleagues, or external business partners - to discuss and solve tickets through Freshconnect
Support made more automatic
These automations will help you eliminate repetitive tasks and keep an eye on critical events.
Answers made available faster
Guide customers to get help faster, by showing solution articles on your website.
Insights made more accessible
Monitor your teams easily and take data driven decisions to hit your support targets with customizable Team Dashboards
Here's why our customers choose us

“We began looking for a new tool in autumn and were keen to get one in place and optimised ahead of the Christmas peak period. Freshdesk ensured that the implementation process was as smooth as possible, and the team were up and running within 48 hours.”
Vaughan Potter
Head of Customer Services
Hamleys
Try us. You will love the Freshdesk experience.
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