Customer Privacy Notice
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Customer Privacy Notice
This Privacy Notice is applicable to you as a Cision customer using one of Cision's customer facing platforms (including but not limited to Cision Communications Cloud,, MyGorkana, CPRE, or Cision Point Global). These platforms provide you with access to our media database and to our other products and services. We are committed to inform about how we handle your personal data, to give you control over how it is used, and to protect it.  Here you will find details about the information we have about you, how and why we collect it, how we use it, and how we keep it secure. This Privacy Notice also tells you about your rights, how you can exercise those rights, and how the law protects you.
About Cision
Cision is a comprehensive communications platform enabling more than 100,000 public relations and marketing professionals around the world to understand, influence and amplify their stories. Cision enables communication professionals to strategically operate in the modern media landscape where company success is directly impacted by public opinion. Cision has offices in 24 countries through the Americas, EMEA and APAC, and offers a suite of solutions, including PR Newswire, MultiVu, Brandwatch, Cision Communications Cloud®and Cision Insights.
To learn more, visit and follow @Cision on Twitter.
Cision Ltd. is the data controller responsible for your personal data (collectively referred to as Cision, "we", "us", or "our" in this Privacy Notice).
Our full contact details:
12051 Indian Creek Court
Beltsville, MD 20705
+1 866-639-5087
If at any time you have any questions about this Privacy Notice or the way we use your personal data please contact us at
The data we collect about you
We collect the information that is necessary to conduct our business, to provide the services you have requested and to keep you informed. We may also use the information you provide to communicate with you about our products and services. We may share your information with third parties in order to append additional data about your company and your role within it.
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
We do not hold any "special category" data about you (such as data about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union memberships, data about your health and genetic and biometric data).
Third party data that you provide to us
In the course of using our services you may also provide us with personal information about third parties, in particular information regarding influencers that we do not hold in our media database and which you may ask us to process on your behalf (for example through our 'Private List' functionality).  
How is your personal data collected?
Generally, we collect personal information related to you, your employees, and your representatives when you decide to interact with us, or subscribe to one of our products or services (including but not limited to Cision Communications Cloud, MyGorkana, CPRE, or Cision Point Global) or express an interest in them. We also look at how you interact with our websites so that we can offer you the best possible experience.
Data collection methodology includes:
How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
How we use your personal data via API with Google Gmail 
If you are a customer user using the email integration feature, Cision will use your personal data in accordance with the below: 
Cision emails may contain a small, invisible, one pixel image which can be used to let us know when the email is opened or forwarded.  If the email recipient has images enabled on their device, when the email is opened, a message (an automatic request) is sent to Cision’s server requesting the image. That request is logged by Cision and tells us that the email has been opened.  A similar process may be used in relation to links or attachments in the email, with a request being sent to Cision for the content that is accessible via the links or attachments, thus telling Cision that the link or attachment has been accessed. 
How we share your personal data
We may share your personal data with companies within the Cision Ltd. and other parties detailed below. We may also transfer your personal data outside of the European Economic Area (EEA), but only when specific safeguards have been put in place in order to protect your personal data.
We may share your personal data with one or all of the following:
Internal Third Parties: these include other companies within the Cision Ltd. such as Cision, Gorkana, PR Newswire, Hors Antenne, Data Presse, Cision SA, CEDROM, Profnet, HARO and Prime.
External Third Parties may include:
We may also share your personal data with third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with contractual obligations which ensure adequate protection for your personal data.
International transfers
We may share your personal data with entities within the Cision Ltd. and into marketing systems used by the Cision Ltd. Given that we are an international organization with our headquarters in the U.S., this may involve transferring your personal data outside of the European Economic Area (EEA). Some of the third parties to whom we transfer your personal data are also based outside of the EEA, so their processing of your personal data will likewise involve a transfer outside the EEA. Where your personal data is transferred outside of the EEA we will use specific contracts approved by the European Commission giving your personal data the same protection as it has in the EU.
How we protect your personal data?
We are committed to protecting your personal data. We put in place safeguards including appropriate technologies, policies, and contractual arrangements, so that the data we have about you is protected from unauthorized access and improper use, and we will not keep your personal data for longer than necessary.
The safeguards we have put in place to protect your personal data include:
Technical and Organizational Measures
How long will we use your personal data?
While you remain a customer we shall retain your data in order to keep providing services to you and, following expiration or termination of your contract with us, shall erase your personal data in accordance with the time period specified in our contract with you. Otherwise, if you do not wish to use Cision's services again, we will keep your personal data for a period of 24 months before erasing it.
Your rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right of access, the right to rectification, the right to erasure, the right to restrict processing, the right to data portability, and the right to object.
Under EU data protection laws you have a number of rights in relation to your personal data. These rights are not absolute – in some cases they will not apply to you, or to the particular use that we are making of your data. There are exceptions, for example if we have to process the data to comply with our own legal obligations; if that is the case we will let you know.
Your rights include:
For further information on each of these rights, including the circumstances in which they apply, See the guidance from the UK Information Commissioner’s Office (ICO) on individual rights under the General Data Protection Regulation.
You also have the right to take your concerns at any time to the Data Commissioner's Office (ICO, the UK supervisory authority for data protection issues ( 
EU Supervisory Authority list
LAST UPDATED:   26th JUNE 2020
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