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SPIKE: Can we do anything about Speedgrader + multiple installs issue? #1203

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klemay opened this issue Apr 13, 2021 · 0 comments
Open

SPIKE: Can we do anything about Speedgrader + multiple installs issue? #1203

klemay opened this issue Apr 13, 2021 · 0 comments
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lms Canvas- and other LMS-relevant features and issues

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@klemay
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klemay commented Apr 13, 2021

There is a bug in Canvas that causes confusion for teachers when there are multiple installs of Canvas in their LMS.

While we can't do anything on our end to fix the bug, is there anything we can do to lessen confusion for users?

Ideally, we'd be able to know when there are multiple installs of our app in a Canvas instance so we could reach out proactively. I understand that we don't know anything about Canvas installs until there has been at least 1 launch of each app installation. But could we have some sort of alerting in place once we do see launches of more than 1 app instance at a school?

@klemay klemay added the lms Canvas- and other LMS-relevant features and issues label Apr 13, 2021
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