Duke Athletics and Duke University welcome all persons with disabilities to our campus and athletic events. Prior to your arrival to campus and our athletic facilities, please feel free to reach out to the Disability Management Office to help make arrangements for your visit if you have any special needs, questions or concerns regarding our accessibility and accommodations. We are here to help and make your experience as enjoyable as possible.
Contact Information
General Inquiries
Student Inquiries
Athletics Inquiries
| Becca Wilusz |
Assistant Director of Athletics/ Game Operations, Championships & Events |
(919) 684-1002 |
rebecca.wilusz@duke.edu |
Animals
Service Animals
Duke University Athletics welcomes trained Service Animals to our venues. A Service Animal is a dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. A Service Animal must be under the control of the handler at all times. A Service Animal must be leashed or tethered unless doing so would interfere with the task that it was trained to perform for the individual with a disability. A Service Animal must not show aggression toward people or other animals. A Service Animal does not bark, growl, or whine unless trained to do so as a warning sign to the handler. A Service Animal does not solicit food or other items from the general public. A Service Animal’s work does not disrupt the normal course of business. Service Animals should wear current rabies vaccination tags at all times or provide proof of vaccination upon request. If a Service Animal is found in violation of these guidelines, the Service Animal will be excluded from the facility or event.
Service Animals in Training
In North Carolina, Service Animals in Training have the same access rights as a Service Animal. The Service Animal in Training must wear a collar and leash, harness or cape that identifies it as a Service Animal in Training. Service Animals in Training should wear current rabies vaccination tags at all times or provide proof of vaccination upon request. The trainer is liable for any damage caused by the animal while on Duke property. Service Animals in Training must be under the control of the handler at all times, must be housebroken, and must follow all behavior guidelines established for fully trained Service Animals. If the Service Animal in Training is found in violation of these guidelines, the Service Animal in Training will be excluded from our venues.
Emotional Support/Therapy/Companion Animals
Emotional support dogs, therapy dogs, and companion dogs are not Service Animals as defined by the ADA and are not permitted inside our venues.
Personal Pets
Personal pets are not permitted inside our venues.
Entry
Walk-through metal detectors may be in use at some events. As a part of the security entry process all guests are encouraged to utilize these metal detectors. If you are using an assistive device (wheelchair, walker, crutches, etc.) or are unable to utilize the metal detector for any reason, an accessible medical/family lane will be available. Reasonable accommodations to event-specific bag policies will be made for guests requesting exceptions for medical or childcare reasons.
Parking
Accessible parking is available for all of our athletic venues. For venue specific accessible parking please reference each venue below. You may view a general campus parking map at the following link: https://maps.duke.edu/. When events coincide with football or basketball game days, alternative parking arrangements may be required. Specific details will be provided in a parking and traffic alert posted on www.goduke.com/gameday prior to game day
Sensory Friendly Accommodations
KultureCity Certified Venues – Cameron Indoor Stadium and Brooks Field at Wallace Wade Stadium
Sensory accommodation bags are available upon request at Cameron Indoor Stadium, Brooks Field at Wallace Wade Stadium and some of our other on-campus venues. Items in the sensory bags include noise-canceling headphones, fidget tools and verbal cue cards. Should you need a sensory bag please ask the nearest event staff member to assist you in receiving a bag.
Tickets & Seating
Accessible seating and companion seating options are available in each of our venues. Regular season events that require tickets at Duke include men’s basketball, women’s basketball, football, men’s Lacrosse, women’s lacrosse, men’s soccer, women’s soccer, baseball and softball. Tickets are often required for ACC and NCAA Championship events held on campus. Tickets may be purchased prior to game day by visiting goduke.com/tickets or by calling the ticket office at 1-877-375-3853 or (919) 681-2583. For more information related to accessible seating and ticketing, please refer to the venue specific information below.
