iWantTFC Help Center
Frequently Asked Questions
Solution Articles
TERMS AND CONDITIONS 7
For customers in the Philippines
For customers in the United States of America
For customers in Canada
For customers in Australia and Asia Pacific (except Japan and South Korea)
For customers in Middle East, Africa and Europe (except European Union countries)
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PRIVACY NOTICE 1
Privacy Notice
COOKIE POLICY 1
iWantTFC Cookie Policy
PRODUCT AND SERVICES 21
Why are there programs/shows on the app that are not available on the webpage of iWantTFC?
How do I register?
How do I sign-in / log in?
How can I rent movies?
What are the available packages?
See all 21 articles
ACCOUNT SETTINGS 7
How can I view my transactions?
How can I check my latest subscription/movie rentals?
I forgot my password; how do I retrieve it?
How do I change my password?
How do I unsubscribe from getting email notifications?
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PAYMENTS 21
What credit cards do you accept?
How do I pay using credit card/debit card?
What payment methods are accepted on Android/Google Playstore?
What payment methods are accepted on iOS/Appstore?
How do I cancel my subscription?
See all 21 articles
SYSTEM REQUIREMENTS AND FEATURES 12
What are the minimum requirements to watch shows?
How will I know if my system is compatible with iWantTFC?
Where can I download the latest browser/s?
How do I download iWantTFC app for Android?
How do I download iWantTFC app for iOS?
See all 12 articles
CONNECTED TV DEVICES 30
What is iWantTFC on Amazon Fire TV?
Do I need an Amazon account to access the iWantTFC App on Amazon Fire TV?
How do I set up iWantTFC on my Amazon Fire TV streaming device?
I do not have an existing iWantTFC account, how do I log in to iWantTFC on Amazon Fire TV?
How do I download the iWantTFC app on my Samsung Smart TV?
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TROUBLESHOOTING GUIDE 19
I tried registering via mobile number, but I did not receive my OTP (One Time Password).
I tried registering via email address, but I did not receive my verification email.
I tried to log in but it says Invalid Email Address or Password error.
The video keeps on buffering or loading on my mobile device.
The video keeps on buffering or loading on my PC/MAC.
See all 19 articles
SOCIAL NETWORKING 1
What are iWantTFC’s official social media accounts?
PRIVACY SETTINGS 1
How do I change my privacy settings for my social network account?
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