We typically provide responses to emails within two business days; however, response times can take up to three business days when we’re at our busiest.
Be sure to include your CAS ID number (located under your name in the upper-right corner of the application) when contacting us via email.
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When You Should Contact a Program Directly
Common App for transfer can assist with application-related questions. For all other inquiries, including the following, please contact your program directly:
Admission requirements and policies
Requirements regarding the identity of recommenders
Status of your application after it is complete
Admission decisions and interview questions
Content and duration of a particular school's program
A Note About Etiquette
Common App for transfer expects all applicants to exhibit professionalism when contacting customer service. Applicants must identify themselves properly and honestly, as information cannot be provided to parents, spouses, family members, or friends. Misrepresentation of identity and/or dishonest, threatening, or offensive communication will not be tolerated.