Who do I contact at Ex Libris when I need help or have an issue or question with my Ex Libris software product?
are in production (Support) with your product
Submit a Case to Support via the Support Portal. You can connect to the Support Portal via the Ex Libris Knowledge Center and click the Submit a Case button, or click the More Sites menu and select Ex Libris Support Portal. The Knowledge Center also provides open access to Ex Libris documentation, Knowledge Articles, Training videos, and other product information.