I just registered to use the Ex Libris Support Portal. How do I get started?
Welcome to the Support Portal!
Now that you have activated your account, here’s an overview of the features available via the Ex Libris Support Portal.
Sign Into the Support Portal
You can connect to the Support Portal via the Ex Libris Knowledge Center and click the Submit a Case button, or click the More Sites menu and select Ex Libris Support Portal. The Knowledge Center also provides open access to Ex Libris documentation, Knowledge Articles, Training videos, and other product information.
Go to the Community Knowledge tab to publish Community Knowledge Articles to the Knowledge Center
Once you click Accept, you can immediately begin creating and publishing
Click here for tips on creating Community Knowledge Articles
NEW!! Invite Your Colleagues to Access the Support Portal!
Have a new colleague that needs access to the Support Portal? Go to the Invite tab and provide your colleagues Name and Email, and they will receive an email to complete the registration process. Quick and easy!