COVID-19 Updates & Changes to Library Services
Updated: July 12 (Archives & Special Collections offering contactless access; phased provincial reopening update)
The Library's online resources remain accessible, and research support is still available online.
Visiting the Library
The library study space is open in a limited capacity as part of Phase II of the Ontario Reopening Plan.
Accessing Library Resources
See full information about accessing physical items in the library.
Curbside Pick-up and Mail Delivery of Print Collection
Curbside pick-up and mail delivery for our print collection remains available. This service is guided by public health recommendations and the province's essential services order. Eligible items in the first phase are those that are in our collection and not available from HathiTrust Temporary Access Service (HTAS) and online (eBook).
Some of our non-print collections (e.g. DVDs, games) are included in this service, although certain items are not available for mail delivery. See Accessing Physical Items, Other Physical Marterials for details.
Accessing Library Services
Archives and Special Collections (including Ottawa Resource Collection)
  • Archives & Special Collections is currently accepting appointments from students, faculty and staff for contactless access to its collections.
  • All general inquiries and reference questions concerning Archives & Special Collections should be sent via email to: asc@library.carleton.ca.
Course Reserves
The reserves desk is closed. Faculty and staff who need material for the current and upcoming terms should contact library_reserves@carleton.ca​. Students should check Ares for material and contact staff with any questions.
GIS Software and Workstations
GIS workstations may be accessed remotely.
Graduate Study Spaces
Graduate Study Spaces are not available.
Interlibrary Loans
ILL services are available for current faculty, staff and students. Due to libraries operating with limited capacity, users may see longer than normal turnaround times before receiving materials and if the material is available through HathiTrust ETAS, the lending institution will not be able to lend the print item. Once materials are delivered to Carleton, users will have the option of picking up the material through our curbside service or having the items mailed to them. Requests should be submitted through RACER. Please email any questions to racer@library.carleton.ca​.
Library Service Desk
  • For questions regarding renewals, library accounts, holds, and returning material please email Library.Services@carleton.ca​.
  • There is a complete suspension of late fees right now.
New Sun Joy Maclaren Adaptive Technology Centre
The Centre is closed until the building reopens. See information about Library Accessibility Services.
Research Support
If you need research support assistance please contact us one of the following ways:
See hours of service. For self-service, see our help guides, subject guides, and course guides.
Room booking
  • Group study rooms are not available for booking. These rooms are for individual use only on a first come, first served basis when the building is open.
  • Classrooms and meeting rooms in the library are not available for booking.
Transcription Services
Other Services in the Library
Centre for Student Academic Support (e.g. Writing Services)
The Centre for Student Academic Support (CSAS) is providing their services remotely.
Discovery Centre
The Discovery Centre is currently closed.
PageBreak (Starbucks)
Pagebreak is currently closed.
Printing and Photocopying (CU on the GO)
The CU on the GO machines (printers/copiers/scanners) on the ground floor of the library are not available while the building is closed.
Carleton Branch of COOL Research Data Centre
The Carleton RDC is open.
Further Resources
COVID-19: Carleton University's Coronovirus Information (with links to municipal, provincial, federal, and international information)
COVID-19 Subject Guide
Content last reviewed: June 22, 2021
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