Title The 3CX IP PBX tutorial : develop a fully functional, low cost, professional PBX phone system using 3CX / Matthew M. Landis, Robert A. Lloyd ; reviewer, William England.

Descript 1 online resource (v, 212 pages) : illustrations Series From technologies to solutions From technologies to solutions. Bibliog. Includes bibliographical references and index. Summary Annotation Traditional PBX systems have often been expensive and proprietary. With 3CX, you can now create an easy-to-use, complete, and cost-effective phone system on Microsoft Windows. This practical guide offers the insight that a reader needs to exploit the potential that 3CX has to offer.<br /><br />This practical hands-on book covers everything you need to know about designing, installing and customizing 3CX to create an all-inclusive phone system. It takes a real-world approach that walks you through all aspects of 3CX and its features. From installing the software, to backing things up, to understanding what hardware you need _ this book covers it all.<br /><br />The 3CX IP PBX Tutorial will take you from knowing very little about VoIP to almost expert level with detailed how-tos on every aspect of 3CX. Starting with the basics, and covering the free version of 3CX as well as the more advanced features of the Enterprise version, you will learn it all.<br /><br />In other words, this book covers numerous topics such as installation and configuration of 3CX, choosing a VoIP Provider, integration of a trunk into 3CX, the commonly used 3CX hardware, and backing up your phone system. Contents Cover; Copyright; Credits; About the Authors; About the Reviewer; Table of Contents; Preface; Chapter 1: Getting Started with the 3CX Phone System; About the company-3CX; What the 3CX Phone System is; Hardware versus software phone systems; Linux Asterisk versus Windows 3CX; 3CX Free versus 3CX Commercial edition; Major components of the 3CX Phone System; 3CX Phone System; The navigation pane; Drop-down menus; Quick launch toolbar; 3CX Phone; 3CX Assistant; 3CX VoIP Client; 3CX Call Reporter; 3CX Gateway for Skype; 3CX Hotel module; Some characteristics and features of 3CX; Easy to use Open and vendor independentWindows-based; What the 3CX Phone System is not; 3CX is not expensive; 3CX is not a Cisco level of maturity product; 3CX is not a turnkey hardware phone system; 3CX is not done; 3CX does not have ""key system"" replacement features; 3CX integration with Microsoft Office Communications Server is not supported; 3CX currently does not have the ability to do multi-tenant; 3CX does not do multiple languages simultaneously; Summary; Chapter 2: Downloading and Installing 3CX; What you will need; Your 3CX server hardware requirements; Choosing a Windows operating system Starting with a clean operating system installGetting the Microsoft stack in place; Downloading 3CX and getting a key; Free key versus a two-user test key; Starting the install; The requirements screen; The recommendations screen; The EUL Agreement; The install folder screen; Selecting IIS or Cassini web server; The 3CX User Settings Wizard; Creating user extensions; Operator extension; Registration; Logging in to 3CX for the first time; Checking the status of 3CX; Summary; Chapter 3: Working with Extensions; Devices that can connect to 3CX as extensions; Softphones; X-Lite by CounterPath Zoiper CommunicatorSIP phones; Analog phones; Other SIP hardware and software devices; Verifying basic network connectivity to our 3CX server from another computer; Basic extension setup in the administrator console; First and last name; ID, password, and pin; E-mail address; Voicemail configuration; Forwarding rules; Installing and connecting the 3CX VoIP Phone; Testing the extension we just connected; Checking that system console indicates the extension as registered; Testing that we can call another extension; Connecting a Snom 360 phone; Connecting other phones Checking out the MyPhone UserPortal pageVoicemail; Extension groups; Editing multiple extensions at a time; Summary; Chapter 4: Call Control: Ring Groups, Auto-attendants, and Call Queues; Ring groups; Adding ring group members; Destination if no answer; Digital Receptionist setup; Recording a menu prompt; Creating the Digital Receptionist; Call by name setup; Call queues; Summary; Chapter 5: Trunks-Connecting to the Outside World; PSTN trunks; SIP trunks; The PBX; The enterprise border element; The ITSP; Choosing a VoIP carrier-more than just price; Disaster recovery; Mixing VoIP and PSTN Local Note eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - Worldwide Subject Internet telephony. Telephone -- Private branch exchanges. TECHNOLOGY & ENGINEERING -- Telecommunications. Telephone -- Private branch exchanges. Internet telephony. (OCoLC)fst00977297 Telephone -- Private branch exchanges. (OCoLC)fst01146299 Alt Author Lloyd, Robert A. Author. England, William. Reviewer. ISBN 9781847198976 (electronic bk.) 184719897X (electronic bk.) 1847198961 9781847198969 9781847198969