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TitlePatron behavior in libraries : a handbook of positive approaches to negative situations / [edited by] Beth McNeil and Denise J. Johnson.
Chicago : American Library Association, 1996.
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Descript1 online resource (viii, 160 pages)
data file rda
SeriesALA editions
ALA editions.
Bibliog.Includes bibliographical references and index.
NotePrint version record.
ContentsDown and out in the reading room : the homeless in the public library / Bruce A. Shuman -- Mentally ill patrons / Charles A. Salter and Jeffrey L. Salter -- Opposites attract : young adults and libraries / Patrick Jones -- Older adults : problems and needs / Linda Marie Golian and Linda Lou Wiler -- Deinstitutionalized and disabled patrons : opportunities and solutions / Fay Zipkowitz -- Problems with patrons in the academic library / Emerita M. Cuesta -- Crime in academic libraries / Mary M. Harrison, Alison Armstrong, and David Hollenbeck -- Legal issues regarding library patrons / Katherine Malmquist -- Sexual harassment in the library ; Sexual behavior in libraries / Denise J. Johnson -- Active listening : alleviating patron problems through communication / Nathan M. Smith -- Developing and implementing a patron behavior policy / Linda A. Morrissett -- Literature on library patrons : an annotated guide / Beth McNeil.
AccessUse copy Restrictions unspecified star MiAaHDL
ReproductionElectronic reproduction. [Place of publication not identified] : HathiTrust Digital Library, 2010. MiAaHDL
System DetMaster and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. MiAaHDL
Notedigitized 2010 HathiTrust Digital Library committed to preserve pda MiAaHDL
Local NoteEBSCO eBook Subscription Academic Collection - Worldwide
SubjectPublic services (Libraries) -- United States.
Libraries -- Security measures -- United States.
Social Behavior Disorders.
Library Services.
Security Measures.
LANGUAGE ARTS & DISCIPLINES -- Library & Information Science -- General.
Libraries -- Security measures. (OCoLC)fst00997437
Public services (Libraries) (OCoLC)fst01083042
United States. (OCoLC)fst01204155
Bibliothèques -- Services aux publics -- États-Unis.
Bibliothèques -- Mesures de sûreté -- États-Unis.
Library & Information Science.
Social Sciences.
Libraries Management
GenreElectronic books.
Electronic books.
Alt AuthorMcNeil, Beth.
Johnson, Denise J.
ISBN0585318697 (electronic bk.)
9780585318691 (electronic bk.)
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