Incivility: Difference between revisions
Content deleted Content added
SMcCandlish (talk | contribs) m Removed redlink. |
m typo, Unicode’s recommended apostrophes. |
||
Line 2:
{{Conflict}}
The Wikipedia community has an informal hierarchy of core principles — the first being to strive for NPOV. The second simply demands reasonable degree of civility towards others. Even if "civility" is just an informal rule,
== The problem ==
Line 23:
* calling for bans and blocks
Incivility happens for example when you are quietly creating a new page, and another user tells you, "If
This style of interaction between Wikipedians drives away contributors, distracts others from more important matters, and weakens the entire community.
Line 30:
*During an edit war, when people have different opinions, or when there is a conflict over sharing power
*When the community grows larger; Each editor does not know all the others and may not perceive the importance of each individual to the project—so they
*Sometimes, a particularly impolite user joins the project.
Line 60:
*Request the use of real names to force editors to take responsibility of their behavior (''although this is generally considered not desirable on Wikipedia'')
*Filter emails by the offender, or filter mail based on certain keywords and reject emails to the Wikipedia mailing list with those words
*Decide that incivility and rudeness
===Reducing the impact===
Line 68:
*Ignore incivility. Operate as if the offender does not exist. Set up a "wall" between the offender and the community.
*Revert edits with a veil of invisibility (&bot=1) to reduce the impact of the offensive words used in edit summaries (the comment box)
*Decide that incivility and rudeness
===Removing uncivil comments===
*Strike offensive words or replace them with milder ones on talk pages (''this is often seen as controversial, as is refactoring other
*Remove offensive comments on talk pages (''since they remain in the page history, anyone can find them again or refer to them later on'')
*Revert an edit with &bot=1, so that the edit made by the offender appears invisible in Recent Changes (''do-able on IP contributions, requires technical help for logged-in user'')
Line 84:
===Explain incivility===
Some editors are badly shaken by uncivil words directed towards them, and
The offended person may realize that the words were not always meant literally, and could decide to forgive and forget them.
Line 90:
It can be helpful to point out at breaches of civility even when done on purpose to hurt, as it might help the disputant to refocus on the issue (''controversial'').
===Rephrasing
During the [[mediation]] process, a third neutral party is in contact with both disputants, ensuring communication between them.
Line 106:
[[w:en:Mediation]] regularly involves disputes in which one party feels injured by the other. The apology is an act that is neither about problem-solving and negotiation, nor is it about arbitration. Rather, it is a form of ritual exchange between both parties, where words are said that allow reconciliation. In [[transformative mediation]], the apology represents an opportunity for acknowledgement that may transform relations.
For some people, it may be crucial to receive an [[apology]] from those who have offended them. For this reason, a sincere apology is often the key to the resolution of a conflict: an apology is a symbol of forgiveness. An apology is very much recommended when one
[[Category:Patterns]] [[Category:Community]]
| |||