Incivility: Difference between revisions

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*During an edit war, when people have different opinions, or when there is a conflict over sharing power
*When the community grows larger; Eacheach editor does not know all the others and may not perceive the importance of each individual to the project—so they don’t worry about maintaining relationships that don’t exist. Reputation does not count as much as in a smaller community.
*Sometimes, a particularly impolite user joins the project.
 
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*Use negative feedback (''suggesting that an editor involved in conflict should leave Wikipedia or simply allowing the editor to leave—whether or not that person was the offender or the one guilty of the offenses—in order to reduce the level of conflict'')
*Apply peer pressure (''voicing displeasure each time rudeness or incivility happens'')
*Solve the root of the conflict between the offender and the other editor(s) or the community�—orcommunity—or findingfind a compromise.
*Block certain users from editing specific pages that often trigger incivility
*Create and enforce a new rule—based on use of certain words—that will allow temporary blocking or banning an editor using them more than a certain number of times
*Request the use of real names to force editors to take responsibility of their behavior (''although this is generally considered not desirable on Wikipedia'')
*Filter emails by the offender, or filter mail based on certain keywords and reject emails to the Wikipedia mailing list with those words
*Decide that incivility and rudeness can’t be avoided in such a project, and acceptingaccept their existence.
 
===Reducing the impact===
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*Ignore incivility. Operate as if the offender does not exist. Set up a "wall" between the offender and the community.
*Revert edits with a veil of invisibility (&bot=1) to reduce the impact of the offensive words used in edit summaries (the comment box)
*Decide that incivility and rudeness can’t be avoided in such a project, and acceptingaccept their existence.
 
===Removing uncivil comments===
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=== Suggest apologizing ===
 
[[w:en:mediation|Mediation]] regularly involves disputes in which one party feels injured by the other. The apology is an act that is neither about problem-solving and negotiation, nor is it about arbitration. Rather, it is a form of ritual exchange between both parties, where words are said that allow reconciliation. In [[transformative mediation]], the apology represents an opportunity for acknowledgement that may transform relations.
 
For some people, it may be crucial to receive an [[apology]] from those who have offended them. For this reason, a sincere apology is often the key to the resolution of a conflict: an apology is a symbol of forgiveness. An apology is very much recommended when one person’s perceived incivility has offended another.