Smithsonian Website
en
HomeVisitAccessibility
Accessibility
The Portrait Gallery is committed to providing access to all visitors. This page contains information to help you plan your visit so that is as easy and comfortable as possible.
Effective Friday, July 30, all visitors ages 2 and older are required to wear a mask while visiting Smithsonian museums and indoor spaces, regardless of vaccination status.
On-site tours and events are currently suspended, and all public programs will be online. For information about virtual tours and programs, visit: Access Programs Online 
If you have any further questions after reading this page, please contact Visitor Services at 202-633-8300 or email: NPGAccess@si.edu 
  Service Dogs
Service dogs are welcome. The SI follows the U.S. Department of Justice’s ADA requirementsfor service dogs.  The dog must be trained to assist a person with a disability. Visitors are not allowed to bring emotional support animals into Smithsonian museums.
 
  Visitors Who Use Wheelchairs or Other Mobility Devices
​​Arriving and Parking
All visitors will be directed to enter and exit through the entrance at 8th and G Streets NW. The museums’ F Street entrance is closed.
Getting Around in the Museum
Elevators serve all areas of the building. All restrooms and water fountains are wheelchair accessible. Family/companion care restrooms are located on the first and second floors near the F Street elevators.
Wheelchairs are available for your comfort. To borrow one, ask the security officer stationed at the G Street entrance.
Limited metered parking is available on the streets around the museum. Red Top meters are reserved for drivers with disabled parking placards. For more information about the Red Top Meter Program, check the  District Department of Transportation website.
ADA parking spaces are available, for a charge, at nearby parking garages. View the map of their locations.
Visitors using the MetroAccess paratransit service should tell the driver to go to 800 G Street, or to G and 8tth Street.
  Visitors Who are Blind or Have Low Vision
Mobile Information Service:
  
Navigate the National Portrait Gallery and the Smithsonian American Art Museum with Aira - a free app that connects you with sighted agents who provide verbal descriptions on demand. This subscription service is free when visiting the museums and connected to our Wi-Fi. To learn more, download the Aira app.  
Audio Portrait Descriptions
The Portrait Gallery has developed audio descriptions of select portraits from our permanent collection. Designed for people who are blind or have low vision, these descriptions use precise, evocative language to convey the visual appearance of art, and are equally valuable for sighted visitors seeking closer observation. The descriptions can be accessed on the Audio Portrait Descriptions page or on the SmARTify app. 
To get the app:
 Visitors with Developmental and Sensory Disabilities
The Portrait Gallery is, on average, a relatively quiet museum.  Nevertheless, it can get busy at certain times. If you or your family member are sensitive to noise, consider bringing noise cancelling headphones.
There are usually quiet areas throughout building to take a break. The following resources will help you plan for an enjoyable visit:
 
Visit
Welcome Back
Visiting Tips & FAQs
On View
Accessibility
Museum Shop
Café
Museum map (PDF)
Large Print Text
We invite you to download and print label text for the America's Presidents exhibition in advance of your visit.
English (.pdf)   |   español  (.pdf)
Museum Location
National Portrait Gallery
8th and G Streets NW
Washington, DC 20001
Hours
Open to the public
Wednesday–Sunday
11:30 a.m.–7:00 p.m.
 
Sign up for our newsletter:

We use MailChimp, a third party e-newsletter service. Their Privacy Policy & Terms of Use apply to your use of this service.
Privacy Terms of Use
VisitVisitVisitWelcome BackVisiting Tips & FAQsOn ViewAccessibilityMuseum ShopCaféVisit at HomeVisit at HomeVisit at HomeOngoing ProgramsSpecial ProgramsOnline ExhibitionsOnline ToursPerformanceAccess OnlineSmARTifyExhibitionsExhibitionsExhibitionsCurrent ExhibitionsUpcoming ExhibitionsTraveling ExhibitionsPast ExhibitionsIn MemoriamEventsEventsEventsFeatured EventsAdult ProgramsFamily ProgramsFull CalendarThe PortraitsThe PortraitsThe PortraitsPortrait SearchOpen AccessOutgoing Loan Program PolicyRights & ReproductionsPublicationsTIME CollectionLunder Conservation CenterContact UsResearchResearchResearchPORTALCatalog of American PortraitsAA/PG LibraryLinked Open DataLearnLearnLearnParticipate@HomeAccessAdultsFamiliesTeachers & StudentsTeensSupport UsAbout UsHost An EventGet InvolvedPodcastBlogVisitVisitVisitWelcome BackVisiting Tips & FAQsOn ViewAccessibilityMuseum ShopCaféVisit at HomeVisit at HomeVisit at HomeOngoing ProgramsSpecial ProgramsOnline ExhibitionsOnline ToursPerformanceAccess OnlineSmARTifyExhibitionsExhibitionsExhibitionsCurrent ExhibitionsUpcoming ExhibitionsTraveling ExhibitionsPast ExhibitionsIn MemoriamEventsEventsEventsFeatured EventsAdult ProgramsFamily ProgramsFull CalendarThe PortraitsThe PortraitsThe PortraitsPortrait SearchOpen AccessOutgoing Loan Program PolicyRights & ReproductionsPublicationsTIME CollectionLunder Conservation CenterContact UsResearchResearchResearchPORTALCatalog of American PortraitsAA/PG LibraryLinked Open DataLearnLearnLearnParticipate@HomeAccessAdultsFamiliesTeachers & StudentsTeens