Help
Help
Ways to get help from the Office of Information Technology (OIT) Service Desk
Walk-Up at the Link
Walk-Up at the Link
Hours:
Mon-Fri 8:30am -5pm
The OIT Service Desk at the Link takes walk-up customers by appointment only in the lower level of Perkins Library (directions).
Link hours match those of the Perkins Library unless otherwise specified.
Call or Chat
Call 919 684 2200 or Live Chat
Hours:
- M-Th 24 hours
- Fridays 12am - 5pm
- Sundays 3pm - 12am
CHAT NOW
Request Help
- Submit a help ticket
- Report an outage
- Report a WiFi issue
- Manage NetID and password
- Modify account or mailing list
- Get help with phone or voicemail
Subscribe to IT Status Alerts for outage & maintenance notifications.
Technical support for faculty, staff and graduate students in Trinity College of Arts & Sciences.
Health systems employees
Stay Connected
- Subscribe to OIT's monthly training newsletter
- Subscribe to IT Status Alerts
- Media only: Contact OIT News & Information or 919-684-5075
- Follow us on Twitter, Facebook and YouTube
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Contact Us:
300 Fuller Street
Durham, NC 27701
Internal: Duke Box 104100
Phone: (919) 684-2200
Durham, NC 27701
Internal: Duke Box 104100
Phone: (919) 684-2200
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