User Details
- User Since
- Jul 24 2019, 8:11 PM (244 w, 13 h)
- Availability
- Available
- LDAP User
- Jclark-ctr
- MediaWiki User
- Jclark-ctr [ Global Accounts ]
Wed, Mar 20
drives installed
Tue, Mar 19
@dcaro server is out of warranty i did replace disk with an extra one we had on hand in eqiad please confirm fixed issue and close ticket
no disk issues it is rebuilding
replaced disk 7 with onhand disk will put replacement into extra storage when it arrives
Replaced disk 5.
Mon, Mar 18
Wed, Mar 13
Followed dell troubleshooting steps. updated firmware for Bios ,idrac already most recent multiple bios firmwares versions have come out flagged as urgent
Tue, Mar 12
Ticket canceled by dell SR186677718 with no reason 14 hours after creating request.
Mon, Mar 11
ticket submitted
Fri, Mar 8
@dcaro thanks for the notes much more productive meeting. although nothing popped out for the engineer he also admitted he did not know what to look for on the logs for Debian linux. I will spend some time researching today/tonight while traveling to see what I can find also.
@RobH i have plenty of 1.92tb ssd i have pulled 10x ssd and will put a few away as spares if needed later
Wed, Mar 6
@bking was puppet and site.pp updated? unfortunately me and Valerie do not have access to push updates and has become a process for sre owner to do with procurement ticket
Mon, Mar 4
Removed gpu from stat1005
found power plug has changed between 730xd to 740xd.
Fri, Mar 1
@jcrespo are the Raid instructions backwards os is usually on ssd's RAID 0?
disconnected and removed from netbox
Duplicate ticket for T358787
@BTullis I will be available monday 10am (est) if that works for you
Thu, Feb 29
@BTullis would you like to do before or after sre summit?
Tue, Feb 27
Feb 26 2024
Feb 22 2024
Feb 21 2024
@BTullis this is a custom configuration and i am not having any luck with imaging 20 disk raid10. if you can asisst thank you
closing ticket 7 days no faults
Feb 20 2024
Feb 16 2024
Firmware cookbook seems to be broken Manually downgraded firmware on server for Nic.
Feb 15 2024
Feb 14 2024
@dcaro here is an update from dell
@Eevans sorry about missing that. kicking of image now
Submitted Request for replacement 4tb hdd
@Andrew following up to see if this has been put back into service?
Feb 13 2024
Feb 9 2024
Feb 8 2024
Feb 7 2024
@dcaro The same response was sent for each case please advise how you would like me to proceed.
Feb 5 2024
performed drive swap. blew out slot with compressed air If fails again we would need to look at possibly backplane swap
@Eevans Would you mind if swapped it again possibly 3rd times the charm. all bays in server are filled. possibly next if it fails again would be backplane swap
Jan 31 2024
received new drive and returned failed drive
Jan 30 2024
@Marostegui firmware updates have been completed and is ready to be put back in service
Jan 29 2024
Started case with dell ordered replacement drive.
You have successfully submitted request SR184210022.
Yes that works for me tomorrow just let me know Thanks
@Marostegui Dell has requested firmware updates and reseating device NetXtreme BCM5720 Gigabit Ethernet PCIe on bus 4. When is a good time to take server down for reseating and firmware updates?
Jan 25 2024
updated system settings server is back up now
Submitted all new tsr reports along with smartctl data
Jan 17 2024
If you can update installation instructions and update preseed.yaml, and site.pp if needed Thanks
@Andrew before i change from PerformancePerWatt to PerformanceOptimized do you have any hesitations with that change?
Jan 11 2024
Confirmed: Service Request 183160693 was successfully submitted.
Replaced cable
@Marostegui Server is out of warranty. Replaced Disk with ssd from recently decom server
Updated firmware per Dells Request cleared logs resent new tsr report. waiting for response.
Jan 8 2024
Self dispatched 8 new drives for cloudcephosd1028
@RKemper unsure if this is ready for dcops?
Reopened Ticket with Dell
Replaced Failed Drive
Jan 3 2024
Jan 2 2024
Replaced Cable