Frequently Asked Questions
Q: What has changed?
A: AOL and Yahoo (including all of their brands and affiliates) are now part of Verizon Media, a dynamic house of global brands, and a part of Verizon. Verizon Media strives to create a passionate and engaged community of users by building content and products that inspire and entertain the world. As part of this collaboration, we’re launching a single Privacy Policy and Terms of Service for Verizon Media to help you understand our practices.
Q: What’s happening now?  
A: As of 25 May 2018, AOL and Yahoo are coming under a unified Verizon Media Terms of Service and Privacy Policy. As part of this collaboration we will be sharing some user information within Verizon, which will enable us to integrate our business to improve your experiences.
Q. When will this change apply to me?
A: If you access Verizon Media services as a signed-in user (e.g. you have an account and sign-in to access services like Messenger, Yahoo Mail, AOL Mail and others) you will need to agree to the new Verizon Media Terms of Service and Verizon Media Privacy Policy.  These changes take effect for signed-in users as soon as they agree.  Until you agree your account will remain under the legacy AOL Terms and Privacy Policy or legacy Yahoo Terms and Privacy Policy.  Eventually, you will need to agree to continue accessing your account.  
If you access Verizon Media services via a signed-out state (e.g., services where an account and sign-in are not required like Yahoo Search), the new Verizon Media Terms and Service and Privacy Policy will apply to you as of 25 May 2018.     
Q: How will my information be used? How will this help me as a user?
A: Your information is used to continually deliver innovative, engaging and entertaining products and services to you, consistent with the new Verizon Media Privacy Policy. We believe that we can more efficiently deliver a better experience to you by sharing user information across the various Verizon Media brands and within Verizon. We will use this information to integrate and improve our services, provide more relevant advertising and content, as well as for other purposes disclosed in the Verizon Media Privacy Policy.
Q: What user information is being shared?
A: We share user information only in limited circumstances, including among Verizon Media affiliates and others in Verizon; our trusted partners who work on behalf of or with Verizon Media based on our directions and in compliance with appropriate confidentiality measures; our advertising, analytics and business partners; and as otherwise disclosed in the Verizon Media Privacy Policy.
Q: What is not changing?
A: Our commitment will always be to put our users first. We strive to be transparent about how we collect and process your information, keep your information secure and provide you meaningful choices. 
Q: What choices does Verizon Media offer to control my information?
A: One benefit of simplifying under a single Privacy Policy is that we now offer all of your choices in one place. To learn more about the choices we offer and to exercise control over your information, please visit our Privacy Controls section.
Q: What has changed in the Terms of Service?  
A: Below is a list of some of the key updates in the Terms of Service. This summary is not exhaustive, so we encourage you to review the full, updated version of the Terms of Service here.  
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