The Smithsonian National Postal Museum strives to make its offerings and facilities accessible to all our visitors. Please notify the tour or program offices if you would like to request accommodation services during your visit.
Service animals and power scooters are allowed in the museum.
All video presentations within exhibitions are captioned; most are open-captioned.
The museum restrooms have accessible units.
Sign language, oral interpreters, and assisted listening devices may be requested with advance notice for tours and events. One week advance notice is recommended, but not required. Call (202) 633-5535 (voice) or email: NPMTours@si.edu to make arrangements.
There is street parking near the museum.
All-day paid parking is available right next to the museum at the Union Station. Access to the parking garage via H Street NE. For more information about Union Station Parking Garage, call (202) 898-1950 or visit their
There are two accessible entrances to the museum with ramps:
1st Street Entrance. This entrance is on Level 2 of the museum.
North Capitol Street Entrance via US Post Office. This entrance is on Level 1 of the museum. (When museum elevator is out of service, this is the only accessible entrance to the museum.)
Enter the North Capitol Street entrance of the Post Office and proceed all the way through the Post Office until you get to the far wall.
Turn left to go to the museum entrance.
Wheelchairs are available on a first-come, first-served basis
To borrow a wheelchair, go to the museum's information desk and request a loaner
The information desk attendant will send you to the nearby Security Desk, and you will be asked to leave identification until you return the wheelchair
Tours & Self-guide Option
Visual description tours are available for visitors with visual impairments. One week advance notice is recommended, but not required. Call (202) 633-5535 (voice) or email: NPMTours@si.edu to make arrangements.