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BiblioCommons Commitment to Accessibility
Last updated: Feb 24, 2022
Public Libraries have long served their communities as welcoming, open, and inclusive built environments. As a digital service provider to public libraries, we know that the online experience we create needs to be welcoming and inclusive to people with a wide range of abilities. This includes those who rely on assistive technology to access online services, in addition to individuals with cognitive and digital-literacy challenges.
An important part of our commitment to those using assistive technology includes the implementation of Web Content Accessibility Guidelines (WCAG) 2.1 level AA, which we’ll just call the “Guidelines” for the rest of this document. Beyond these Guidelines, we have also set the goal of meeting the more broadly defined usability needs of users of assistive technology.
How Are We Doing This
The Guidelines serve as an internationally accepted measure of success for websites and online applications, and so we are using them to evaluate our current services and make changes and adjustments to better serve people with disabilities. We are committed to providing online services that not only meet but exceed the criteria set out by the Guidelines.
As part of our design and development process, we have worked with third-party experts to review our products, identify accessibility goals based on the Guidelines and have created a plan to meet these goals as we update and improve our websites overall. Our team has been trained in how to implement the Guidelines in the design, development, and testing of the websites and has made a number of significant changes to the services over the last five years. They are working steadily to align all of the services with the Guidelines, and the regulations that use the Guidelines as their measure.
Steps We've Taken So Far
How We Make It Sustainable
We have taken steps to ensure that accessibility is not a one-time project, but is an ongoing process of improvement.
In addition, we have developed internal processes to ensure new and current employees have the tools they need to make the right choices for accessibility and usability.
Are We There Yet?
We have covered a lot of ground, and we know we have more work to do. In 2021, we launched the new BiblioCore item details page and the new BiblioWeb location pages, which were designed using the accessibility principles we've standardized on in recent years. We also launched BiblioEmail, which follows best practices for accessible emails. Further, we made many accessibility improvements to our rebuilt iOS and Android apps. Across all products, we implemented improvements for screen reader navigation, focus indicators, screen magnification up to 200%, and color contrast ratios.
We have additional work planned for 2022 and beyond. In 2022 the new BiblioEvents landing page will be launched, which is being built from the ground up using accessibility principles. As with all years, we will iterate on our products and make accessibility improvements throughout the year. We appreciate your support as we continue to take steps to make our services accessible and usable for all.
About Third Party Content and Features
Our online products may include content and utilities from third party sites and products. We cannot control or correct any issues with this content or its accessibility, but it’s important for us to be able to pass on any accessibility issues to the creators of those sites.
Feedback or Questions?
If you experience an accessibility issue with BiblioCommons websites or have any questions or accessibility concerns, please contact your library.
Zack Lewis
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BiblioCore: app16 Version 9.9.0 Last updated 2022/08/11 13:44