System Status

Update - We are continuing to work on a fix for this issue.
Apr 25, 2024 - 08:37 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 24, 2024 - 20:34 UTC
Update - We are continuing to investigate this issue.
Apr 24, 2024 - 17:11 UTC
Investigating - Shared sub-content may be inaccessible for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.
Apr 24, 2024 - 14:40 UTC
Update - We are continuing to work on a fix for this issue.
Apr 25, 2024 - 08:36 UTC
Identified - The problem has been identified as occurring when launching the Dropbox Desktop app without network connectivity. For most users, restarting the desktop app after connecting to a network should resolve the issue.
Apr 24, 2024 - 16:24 UTC
Investigating - Dropbox desktop application may not be starting up as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.
Apr 24, 2024 - 15:30 UTC
Website Degraded Performance
Desktop Application Degraded Performance
Mobile Application Operational
API Operational
Paper Operational
Passwords Operational
Capture Operational
Replay Operational
Dash Operational
Support Services ? Operational
DocSend Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance Apr 30, 2024 00:00-01:00 UTC
Dropbox will be performing routine maintenance on April 29, 2024 starting at 5:00 PM (Pacific). You may not be able to access Dropbox for a short period of time, but we’ll have things back up and running as soon as possible to minimize disruption to you.
Posted on Apr 30, 2024 - 00:00 UTC
Past Incidents
Apr 25, 2024

Unresolved incidents: Dropbox desktop application may not be working as expected, Shared sub-content may be inaccessible.

Apr 24, 2024
Resolved - This incident has been resolved.
Apr 24, 02:30 UTC
Update - We are continuing to work on a fix for this issue.
Apr 24, 02:30 UTC
Identified - Dash app settings may not be working as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.
Apr 24, 01:38 UTC
Apr 23, 2024
Resolved - We’re back! The enterprise console should be up and running. Thanks for bearing with us.
Apr 23, 22:40 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 23, 20:03 UTC
Investigating - The enterprise console may not be working as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.
Apr 23, 18:53 UTC
Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.