Tacoma 311![]()
| Service Request Type | Description |
| Abandoned Vehicle On Street | Report an abandoned vehicle on public rights of way. |
| Abandoned/Neglected House or Building | To view Code Compliance cases, please click here If you would like to report a property substandard, derelict, dangerous condition, or living in a house with no utilities, please submit this service request. |
| Adopt-A-Spot | If you would like to apply to Adopt-A-Spot (specific street or traffic circle) that you help keep litter-free and beautiful on an on going basis, please submit this request type. |
| Affidavit for HB2057 | To view Code Compliance cases, please click here Use this request for an abandoned property with nuisance conditions that has a Notice of Default, Notice of Preforeclosure Options, Notice of Trustee Sale, OR Notice of Foreclosure. *Attachment of one of these notices is required* |
| Alley Grading and Maintenance | If you would like to request maintenance on an alley or for an alley to be graded, please submit this service request. |
| Animal Bite | If you have been bitten by an animal, please submit this service request. *Requires customer login account. |
| Animal Issue | To report any animal issue including Abandoned/Neglected Animal, Barking Dog and Deceased animal, please submit this service request. Include the exact address, if you want this to be resolved. Animal control will review your complaint the next business day. |
| Ask a Question | Submit a question to the City of Tacoma. *Requires valid email account. |
| Basketball Hoops in Street | To report a basketball hoop in the street, complete this service request. *Requires customer login account. |
| CALL-2-HAUL | If you would like to schedule one of your two FREE (per year) single-family-home/duplex pickups, please submit this service request or call (253) 573-2468. *Requires customer login account. |
| Chicken or Poultry Complaint | Please select this request for a chicken, rooster or other poultry complaint. |
| City of Tacoma Owned Property Issues | If you would like to report issue on City of Tacoma owned property, please submit this service request. |
| City of Tacoma Park Maintenance / Repairs | If you would like to request maintenance or repairs in a City of Tacoma park, please submit this service request. |
| City of Tacoma Traffic Engineering Request/Review | If you would like to request an intersection/roadway review, traffic engineering analysis, or make the City aware of a roadway safety issue, please submit this service request. Please note that are other more specific requests for certain signing, striping, curb paint, etc. |
| Commercial Vehicle in a Residential Neighborhood | To report a commercial vehicle in a residential neighborhood. |
| Compliment the City | Use this request to compliment the city or a city employee for a job well done. |
| Construction Site Runoff | To report runoff, or "trackout," at a construction site, please submit this request. |
| Contact Us About Your Business Account | To contact us about your City of Tacoma Business account, please submit this request.*Requires customer login account. |
| Contact Us | Please use this request type when you can't find another that best describes your request. |
| Copper Wire Theft | If you would like to report a Copper Wire Theft on City Property, please submit this service request. |
| Crime Free Housing Registration | Sign up for a 2022 Crime Free Housing Class Registration. *Requires customer login account. |
| Crime Prevention through Environmental Design Survey | If you would like the City to provide a CPTED survey in order to make design recommendations proven to increase the safety and security of your property, please select this request type. |
| Curb Paint | Curb painting is an optional feature of the roadway which can serve as reminders to road users about parking and other restrictions. As such, and due to continued limited City resources for this courtesy service, the City can no longer paint curbing based on requests from the public. If, and only if, you are a property owner (or its representative) desiring curb painting related to a driveway/access abutting your property, please proceed with this service request so that a City representative can assess the location and provide additional information. *Requires customer login account. |
| Curb Ramp | If you would like information about the City's curb ramp program, submit this service request. |
| Debris in Street | Debris impeding the flow of traffic should be reported by phone to (253) 591-5495. If you would like to report debris not impeding traffic, please submit this service request. |
| Detention Pond Request | To report a problem with a detention pond such as fencing issues, trash, encampments and maintenance required. *Requires customer login account. |
| Employment Standards-Certification of Compliance | Employment Standards - Certification of Compliance - To be filled out by Business Owner / Employer. *Requires employer login account. |
| Employment/Public Accommodation Discrimination Intake Form | This intake form is for persons claiming discrimination against an employer or a business within the Tacoma City Limits. |
| Fair Housing Discrimination | If you wish to report discrimination in the sale or renting of housing, have been denied housing due to a protected class, please submit this request. |
| File a Complaint About a Business | If you would like to file a complaint about a business operating in City of Tacoma Limits, please submit this service request. |
| File a Conduct Complaint | If you would like to file a complaint or report inappropriate conduct of a City of Tacoma employee or official, please submit this service request. |
| Fire Information Request | Please select this request for Fire Department Information. |
| Fire Safety Concern Reporting Form | Please select this request to report a Fire Safety Concern. |
| Food Truck Zone Location Request - Public Right of Way | Use this application if you would like to request a new food truck vending zone. A food truck vending zone allows licensed truck vendors to park and operate from designated spaces on the street for specific times approved by the city. |
| Garbage, and / or Debris on PRIVATE PROPERTY | To view Code Compliance cases, please click here If you would like to report a nuisance condition (garbage, debris) on Private Property, please submit this service request. |
| General Complaint for Police Issue | To report a crime IN PROGRESS, please call 911, or for a non-emergency crime please call 253-798-4721 or use the website www.tacomasafe.org. Use this form to report general criminal activity (such as drugs, prostitution, and gangs). The information will be sent to the Police Community Liaison Officers in your sector for follow-up. TacomaFIRST 311 is to be used for non-emergency City services. |
| General Complaint | In order to submit a complaint, please select this service request. |
| GovME Customer Request | Use this request type if you wish to report an error, request or question regarding the govME Web site (MyTacoma, Collection Calendar, MapGuide, City Projects, Small Works Roster, govME website issues. |
| Graffiti Program Authorization Form | To enroll your private property into the City’s Rapid Graffiti Removal Program, please use this request to sign the Rapid Graffiti Removal Authorization and Consent Form so the City can take steps to remove graffiti from your property. *Requires customer login account.* |
| Graffiti Concern | To view Code Compliance cases, please click here If you would like to report graffiti, please submit this service request. |
| Guardrail / Barrier / Fence is Missing or Damaged | To report a damaged or missing guardrail, barrier or fence, complete this service request. *Requires customer login account. |
| Homeless Encampment and Requests for Outreach | To view CDC recommended guidelines the City is following, please click here Please select this request for issues relating to Homeless Individual or Encampments. |
| Hosting A Temporary Shelter | To view CDC recommended guidelines the City is following, please click here. If you are interested in hosting a temporary homeless shelter or would like information on temporary shelters, please submit this request. |
| Hypodermic Needle/Syringe Clean Up | If you would like to request hypodermic needle/syringe clean-up, please submit this request. Must have a location to enter for clean-up. |
| Illegal Dumping, Garbage & Debris Request PUBLIC PROPERTY | If you would like to report Illegal Dumping, Garbage or Debris being dumped on property, please submit this service request PUBLIC PROPERTY. |
| Illegal Signs, Political Signs Request | If you would like to report sign violations (illegal signs, political signs on public streets), a violation of Tacoma Municipal Code 2.05, 13.06.520), please submit this service request. |
| Junk or Inoperable Vehicles on Private Property | To view Code Compliance cases, please click here If you would like to report junk or inoperable vehicles on private property, please submit this service request. |
| Landlord-Tenant Intake Form | Fill out this request if you would like assistance. |
| Leash Law Violation | To report an owner who allows dog(s) to run off leash, please submit this service request. |
| Local Improvement Districts Request | If you would like to request information about the Local Improvement District Program or request an Advisory Survey please submit this service request. Please note: The City is currently sending Advisory Surveys only for projects that will be 100% funded by the property owners. |
| Micromobility / Razor Share/ Scooter – General Program Feedback | The City of Tacoma has selected Razor as Tacoma’s micromobility (shared scooter) vendor through a competitive Request for Proposals (RFP) process. You can learn more about the program at www.cityoftacoma.org/micromobility. |
| Miscellaneous Solid Waste Request or Complaints | For a solid waste request not covered by other specific requests or to report an issue with your solid waste service, please submit this service request. |
| Missed Pickup or Container Not Out for Collection | To report that your pickup was missed or you did not have your container out in time for pickup, please submit this service request. *Requires customer login account. |
| Missing Manhole / Storm Drain Cover | Any request regarding sewer backup issues, sewer flooding/overflow, missing/damaged manhole covers, missing/damaged catch basins or street flooding, immediately call the 24/7 service line (253)-591-5585. Or to report a missing storm drain cover or manhole cover, please complete this service request. *Requires customer login account. |
| Muni Court Traffic / Parking Infraction | Requesting help from Municipal Court with a Traffic / Parking Ticket. *Requires customer login account. |
| Neighborhood Litter Patrol | If you would like the City to provide support to your volunteer group in sporadic or one-time neighborhood litter pick-ups, please submit this service request. |
| Noise Complaint Request | If you would like to report noise complaint, please submit this service request. Please include the exact address to ensure this request gets resolved. Noise complaints involving animals will be reviewed by Animal Control the next business day. |
| Numerous Vehicles Parked on Private Property | To view Code Compliance cases, please click here If you would like to report too many vehicles parked on private property(a violation on Tacoma Municipal Code 8.30), please submit this service request. |
| Overgrown Vegetation on Private Property | To view Code Compliance cases, please click here If you would like to report a nuisance condition overgrown vegetation on Private Property, please submit this service request. |
| Parking Issues | Contact Parking Services regarding Residential Parking, Timed Zone, Handicapped Violations and Street Parking Violations. |
| Permit / Zoning / Land Use Information Request | Use this request to submit a request to Planning and Development Services when requesting Permitting / Zoning / Land Use Information. *Requires customer login account. |
| Police Information Request | Use this form for general questions for the Tacoma Police Department. *Requires customer login account. |
| Pothole / Street Repair or Maintenance | If you would like to request repair or maintenance on a street, please submit this service request. For alleys, please submit an Alley Grading and Maintenance service request. |
| Public Disclosure Request | This link will take you to the Public Records home page where you can submit your disclosure request. |
| Purple Bag Program | Purple Encampment Bags needing to be picked up by Cascadia |
| Report a problem with City of Tacoma Website | Use the following form to report an issue with or submit a comment on the City of Tacoma website. *Requires customer login account. |
| Report a problem with Tacoma GeoHub Website | Reporting a problem with the City of Tacoma GeoHub Web site. |
| Report a problem with TF311 Application | Use this request to report to us a problem that you have encountered with the TF311 Web Site or Mobile Application. *Requires customer login account. |
| Report Air Pollution | Use this link to be redirected to Puget Sound Clean Air Agency's webpage to file a complaint. |
| Report an issue with TacomaSafe.org | Use this request to report an issue that you have encountered with the TacomaSafe.org non-violent crime reporting web site. *Requires customer login account. |
| Report Spills and Water Pollution | To report a spill on or near the water, or other pollution that may flow into the street, curbline or a catch basin (street drain), and from there into local waterways. |
| Residential Disability Parking Request | To request a disability parking space in a residential neighborhood, please complete this service request. *Requires customer login account. |
| Residential Flooding on Private Property | To report stormwater flooding on your property, please submit this service request. *Requires customer login account. |
| Restaurant Grease Trap Requirements | To find out the kind of grease trap your restaurant needs, please submit this request. *Requires customer login account. |
| RV/Boat | Report a RV/Boat illegally parked. |
| Scoop Law Violation | To report a pet owner who violates the scoop law, please submit this service request. |
| Sewer backup Claim | To file a claim for damages due to a sewer backup, please submit this request. *Requires customer login account. |
| Sewer Backup into Home or Business | Any request regarding sewer backup issues, sewer flooding/overflow, missing/damaged manhole covers, missing/damaged catch basins or street flooding, immediately call the 24/7 service line (253)-591-5585. Or to report a sanitary sewer backup in your home or business, please submit this service request. *Requires customer login account. |
| Sewer Overflow into Street / On Ground | Any request regarding sewer backup issues, sewer flooding/overflow, missing/damaged manhole covers, missing/damaged catch basins or street flooding, immediately call the 24/7 service line (253)-591-5585. To report a sewage spill or overflow in the street or public right of way, please submit this service request. |
| Shopping Cart Request | In order to submit a complaint about a shopping cart in your neighborhood. |
| Sidewalk Inquiries | If you would like to request information regarding Sidewalk Inquiries or report an unfit/unsafe sidewalk please submit this service request. |
| Slide/Landslide/Mudslide | A slide over the road poses an immediate hazard. Please call Public Works Street Operations at (253) 591-5495 to report a slide. |
| Solid Waste Residential Containers | To order. replace or add a garbage / recycle / yard waste container, please submit this service request. *Requires Account #. |
| Someone Living in a Motorhome, Shed or Garage | To view Code Compliance cases, please click here If you would like to report people living in a motor home, shed or garage on Private Property (a violation of Tacoma Municipal Code 2.01) please submit this service request. |
| Someone Living on PUBLIC PROPERTY in Motor Home/Vehicle on Street | Someone Living in Vehicle on Street or Public Property |
| Special Street Sweeping Request | To report a problem requiring street sweeping outside of the normal sweeping schedule please submit this service request. *Requires customer login account. |
| Storm Drain / Catch Basin Plugged | Any request regarding sewer backup issues, sewer flooding/overflow, missing/damaged manhole covers, missing/damaged catch basins or street flooding, immediately call the 24/7 service line (253)-591-5585. To report plugged a storm drain, please submit this service request. |
| Storm or Sanitary Sewer Question / Issue | Submit this request when you have a problem issue or question regarding a Sanitary or Storm Sewer |
| Street Flooding Request | Any request regarding sewer backup issues, sewer flooding/overflow, missing/damaged manhole covers, missing/damaged catch basins or street flooding, immediately call the 24/7 service line (253)-591-5585. To report street flooding from water, please submit this service request. |
| Street Light - Struck By Car - Fallen Into Street | If you would like to report a Damaged or Fallen Streetlight, please submit this service request. If you wish to report multiple Damaged or Fallen Streetlights, please submit 1 request per each street light. |
| Street Light Out Request | If you would like to report a street light out, please submit this service request. If you wish to report multiple Street Light Outages, please submit 1 request per each street light. |
| Street Striping Request | To report faded or missing street striping/pavement markings, please complete this service request. |
| Tacoma Results 253 Open Data Portal Request | This is NOT a Public Disclosure request, but a simple request to add additional fields to a data set located on the city Socrata data web site. *Requires customer login account. |
| Tenant Relocation Assistance | If you are a landlord displacing tenants from a rental property due to demolition, rehabilitation or change of use, please submit this request. |
| TOOL Center Interest Request | Please submit this request for anyone interested in applying for the Tacoma Training and Employment Program (TTEP) pre-apprenticeship training program. Applicants must be ages 18-24. *Requires customer login account. |
| Traffic Sign Missing/Damaged | To report a damaged or missing STOP or YIELD sign, immediately call (253) 591-5495. For all other traffic signs (except for parking which has a separate request type), please complete this services request. |
| Traffic Signal Out / Issues | To report an issue with a traffic signal or a traffic signal out, complete this service request. |
| Tree Issue | If you would like to report a problem with a tree, please submit this service request. |
| Vegetation / Trees Obstructing Street | To view Code Compliance cases, please click here The City of Tacoma requires abutting property owners to maintain adjoining rights of way. This includes streets and alleys extending from the owners' property lines out to the curbs or edges of pavement (includes sidewalks and planting strips) if improved, or if unimproved (unpaved), out to the centerlines. If you would like to report a nuisance condition on the public right of way, please submit this service request. |
| Working Without a Permit | Use this request to notify the city that you believe that someone is performing Construction work without a Permit issued by the City of Tacoma |