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Britannica Software Technical Support
For help with Britannica CD-ROMs and DVDs, visit our online Technical Support site.
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| | Britannica Subscription Support
For help with Britannica Premium Service subscriptions and account maintenance, click here.
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| | Britannica Store Support
For help with Britannica Store orders and products, visit our online Store Help.
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| | Britannica Institutional Subscription Support
For help with Encyclopaedia Britannica Online subscriptions for institutions, please click here. |
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| | General Customer Support
Need help? Visit our Frequently Asked Questions page for answers to common inquiries. Or, you can contact Britannica Customer Support by e-mail using our Online Help Form, or by telephone or fax. Customer Support personnel are available from 8:00 A.M. to 6:00 P.M. U.S. Central Time, Monday-Friday. |
| | | E-mail
To contact Britannica Customer Support by e-mail, please submit your inquiry, feedback, suggestions, or comments via our Online Form.
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| | | Telephone/Fax
To contact Britannica Customer Support by telephone or fax, use the following numbers: |
| | | | | Telephone (U.S.and Canada): | (800) 323-1229 | | Telephone (All other countries): | (312) 347-7159 | | Fax: | (312) 294-2104 |
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| | | Mailing Address
If you prefer, you may write to Britannica Customer Support at the following address: |
| | | | Britannica Customer Support
331 North La Salle Street
Chicago, IL 60610
USA
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| | | Britannica International Offices
In addition to our headquarters in Chicago, Britannica has locations around the world. Click here for information on how to contact our international offices. |