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Help/Contact Us
 
Britannica Software Technical Support
For help with Britannica CD-ROMs and DVDs, visit our online Technical Support site.

 Britannica Subscription Support
For help with Britannica Premium Service subscriptions and account maintenance, click here.

 Britannica Store Support
For help with Britannica Store orders and products, visit our online Store Help.

 Britannica Institutional Subscription Support
For help with Encyclopaedia Britannica Online subscriptions for institutions, please click here.
   
 General Customer Support
Need help? Visit our Frequently Asked Questions page for answers to common inquiries. Or, you can contact Britannica Customer Support by e-mail using our Online Help Form, or by telephone or fax. Customer Support personnel are available from 8:00 A.M. to 6:00 P.M. U.S. Central Time, Monday-Friday.
  E-mail
To contact Britannica Customer Support by e-mail, please submit your inquiry, feedback, suggestions, or comments via our Online Form.

  Telephone/Fax
To contact Britannica Customer Support by telephone or fax, use the following numbers:
   
Telephone (U.S.and Canada):(800) 323-1229
Telephone (All other countries):(312) 347-7159
Fax:(312) 294-2104

  Mailing Address
If you prefer, you may write to Britannica Customer Support at the following address:
   Britannica Customer Support
331 North La Salle Street
Chicago, IL 60610
USA

  Britannica International Offices
In addition to our headquarters in Chicago, Britannica has locations around the world. Click here for information on how to contact our international offices.
 
 
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