faqs
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Access+ Home
faqs
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General Access+ Services Q:Why should I exit Access+ by clicking on the "Log Out" link?
A: When you login to Access+, a secure
session is established for you. By selecting
"Log Out", you are proactively terminating your
session, ensuring that the privacy of your information is maintained.
A: Access+ can be accessed
from any machine that has a World Wide Web browser that meets the configuration
requirements.
A: Access+ can only be accessed via World Wide Web browsers that support JavaScript, Secure Socket Layer (SSL), and Cookies. Back to top Q: Who should I contact if I receive an error when using Access+ Services? A: If you receive a error when using
Access+ Services, you should contact UIS help desk at 7-4949 or by email at
help@georgetown.edu.
Be sure to include your name, NetID and a telephone number and email address
where you can be reached
Student Services Q:What information is available through Student Services?
A:
Georgetown University complies with the Family Educational Rights and
Privacy Act of 1974, as amended, which protects the confidentiality of a
student's records and prevents disclosure to unauthorized third parties.
By accessing your records through Georgetown University Student
Services system, you are representing that you have the legal right
to review these records. Additionally, if you allow third party access to
these records, you are representing that such access is with your
authorization and relieve the University of any responsibility for such
access. Students can select from the
following list of services:
A: The information displayed by
Student Services is retrieved directly from the University databases
and is the most current information the University has for you. If it is
incorrect contact your registrar's office.
A: Only registered students of the
Georgetown University Graduate, Law, Medical, Undergraduate and Non Credit programs
may use Student Services. If you are an eligible student, but have not received your University NetID and set your Password, contact your registrar's office.
A: There are two types of
blocks, registration and transcript blocks. If you have a registration
or transcript block, you must first contact your registrar's office and
do whatever is needed to have the block removed. Once the block is
removed from your account, you will be able to enter Student
Services.
A: Student Services was
developed by the Registrar Offices and University Information Services to
provide students access to their personal student information and to
deliver new services to the student community.
Faculty Services Q:What information is available through Faculty Services?
A:
The following services are available through Faculty Services:
A: The information displayed by
Faculty Services is retrieved directly from the University databases
and is the most current information the University has. If it is
incorrect contact your registrar's office.
A: Faculty
Services are available Georgetown teaching Faculty and Advisors.
A: If you are unable to enter
Faculty Services contact the Information Services Call Center at
x74949 or by email at help@georgetown.edu. Be sure to include your name, NetID and a telephone number and email address where you can be reached.
A:The Download Class List service enables you
to save a copy of your class list to your hard drive in a format that can be used by
a spreadsheet, database, or word processing program. When you click on the
"Download Class List" link, a Save As dialog box will pop up. Locate
the folder you would like to save the class list in, change the name of the file
(if necessary), and press OK. You can now use this file in an office application by
opening or importing the file from within the application. A: Many screens in Access+ allow you to send email to one or more people. If you would like to send email to one person, you may click on the highlighted email address that appears next to their name. This will launch your browser's email program. If you receive a message informing you that your browser has not been configured properly, please read the Email Error FAQ below.
To send email to more than one person, click the checkboxes next to the names you
would like to email and click the "Email Selected Students" button.
A form will come up enabling you to enter a subject and message. When you are
ready to send the message, press the "Send Email" button.
A:If your browser is already configured or you wish to have it configured to send email through GUMAIL or GUSUN then call your Help Desk.
1) If are you in Faculty Services, use Faculty Services email service instead of your browser's email
program
2) Configure your browser to send email
Financial Services Q: If I am blocked out of Financial Services or have forgotten my password, what should I do? A: If you are unable to enter Financial
Services contact the UIS Call Center at x74949 or by email at
help@georgetown.edu.
Be sure to include your name, NetID and a telephone number and email address
where you can be reached.
Q: What functions are available through Financial Services? A: Financial Services includes online entry of purchase requisitions, viewing the status of each request, and viewing cost center reports. Back to top
Q: How recent is the information displayed by Financial Services? A: The information displayed by Financial
Services is retrieved directly from the University databases and is
the most current information on file. If it is incorrect contact the Purchasing
Department.
Employee Services Q:What information is available through Employee Services?
A:
The following services are available through Employee Services:
A:The information displayed is retrieved from the University HR/Payroll system, Genesys, and is the most current information the University has on file. Employee paycheck data will appear approximately four days prior to the pay date. It may take a day or so for very recent changes to your HR/Payroll record to appear in Employee Services.
A: All faculty, staff and AAPs who are active in the payroll system may use Employee Services. You will need your NETID and password.
A: There are instructions on each page to tell you what to do if the information is incorrect. Some information you can change or update "online."
A:You can update home address, home telephone number and emergency contact information through Employee Services. During Benefits Open Enrollment, employees can enroll in the flexible spending accounts, enroll in the medical and dental plans and /or make changes to your medical/dental coverage
A:Employee Services will be unavailable when the University is running payroll. A message will appear to this effect when you log in. Usually, these outages will take place at night, between 8:00 PM and 10:00 PM, although the length might vary.
A:If you are unable to enter
Employee Services contact the Information Services Call Center at
x74949 or by email at help@georgetown.edu. Be sure to include your name, NetID and a telephone number and email address where you can be reached.
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