102 captures
11 May 2000 - 09 Jun 2010
OCTDECFEB
17
200520062010
About this capture
 
 Georgetown University
Access+
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Access+ Homefaqs
 just the faqs...
 
 
General Access+ Questions
Why should I exit Access+ by clicking on the "Log Out" link?
From what locations is Access+ available?
What World Wide Web browsers are capable of accessing Access+​?
Who should I contact if I receive an error when using Access+ Services​?
Student Services
What information is available through Student Services​?
How recent is the information displayed by Student Services​?
Who can use Student Services​?
If I am blocked out of Student Services​, what should I do?
Why was Student Services developed?
Faculty Services
What information is available through Faculty Services​?
How recent is the information displayed by Faculty Services​?
Who can use Faculty Services​?
If I am blocked out of Faculty Services or have forgotten my password, what should I do?
Who should I contact if I receive an error when attempting to enter Faculty Services​?
How do I use the Download Class List service?
How do I use the email service?
Why do I get an error message when trying to send email?
Financial Services
View Financial Services web pages
If I am blocked out of Financial Services or have forgotten my password, what should I do?
What functions are available through Financial Services​?
How recent is the information displayed by Financial Services​?
Employee Services
What information is available through Employee Services​?
How recent is the information displayed by Employee Services​?
Who can use Employee Services​?
What should I do if my information is incorrect?
What information can I update "online" using Employee Services​?
When is Employee Services unavailable?
What should I do if I am blocked out of Employee Services or have forgotten my password.
 
 
General Access+ Services

Q:Why should I exit Access+ by clicking on the "Log Out" link?
A: When you login to Access+​, a secure session is established for you. By selecting "Log Out", you are proactively terminating your session, ensuring that the privacy of your information is maintained.
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Q: From what locations is Access+ available?
A: Access+ can be accessed from any machine that has a World Wide Web browser that meets the configuration requirements​.
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Q:What World Wide Web browsers are capable of accessing Access+​?
A: Access+ can only be accessed via World Wide Web browsers that support JavaScript, Secure Socket Layer (SSL), and Cookies. Back to top
Q: Who should I contact if I receive an error when using Access+ Services​?
A: If you receive a error when using Access+ Services​, you should contact UIS help desk at 7-4949 or by email at help@georgetown.edu​. Be sure to include your name, NetID and a telephone number and email address where you can be reached
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Student Services

Q:What information is available through Student Services​?
A: Georgetown University complies with the Family Educational Rights and Privacy Act of 1974, as amended, which protects the confidentiality of a student's records and prevents disclosure to unauthorized third parties. By accessing your records through Georgetown University Student Services system, you are representing that you have the legal right to review these records. Additionally, if you allow third party access to these records, you are representing that such access is with your authorization and relieve the University of any responsibility for such access.
Students can select from the following list of services:

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Q:How recent is the information displayed by Student Services​?
A: The information displayed by Student Services is retrieved directly from the University databases and is the most current information the University has for you. If it is incorrect contact your registrar's office.
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Q: Who can use Student Services​?
A: Only registered students of the Georgetown University Graduate, Law, Medical, Undergraduate and Non Credit programs may use Student Services​. If you are an eligible student, but have not received your University NetID and set your Password, contact your registrar's office.
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Q:If I am blocked out of Student Services​, what should I do?
A: There are two types of blocks, registration and transcript blocks. If you have a registration or transcript block, you must first contact your registrar's office and do whatever is needed to have the block removed. Once the block is removed from your account, you will be able to enter Student Services​.
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Q:Why was Student Services developed?
A: Student Services was developed by the Registrar Offices and University Information Services to provide students access to their personal student information and to deliver new services to the student community.
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Faculty Services

Q:What information is available through Faculty Services​?
A: The following services are available through Faculty Services​:
Class Lists, with email function
Advisee List, with email function
Pre-registration Request Advisement Back to top

Q:How recent is the information displayed by Faculty Services​?
A: The information displayed by Faculty Services is retrieved directly from the University databases and is the most current information the University has. If it is incorrect contact your registrar's office.
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Q: Who can use Faculty Services​?
A: Faculty Services are available Georgetown teaching Faculty and Advisors.
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Q:If I am blocked out of Faculty Services or have forgotten my password, what should I do?
A: If you are unable to enter Faculty Services contact the Information Services Call Center at x74949 or by email at help@georgetown.edu​. Be sure to include your name, NetID and a telephone number and email address where you can be reached.
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Q:How do I use the Download Class List service?
A:The Download Class List service enables you to save a copy of your class list to your hard drive in a format that can be used by a spreadsheet, database, or word processing program. When you click on the "Download Class List" link, a Save As dialog box will pop up. Locate the folder you would like to save the class list in, change the name of the file (if necessary), and press OK. You can now use this file in an office application by opening or importing the file from within the application.
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Q:How do I use the email service?
A: Many screens in Access+ allow you to send email to one or more people. If you would like to send email to one person, you may click on the highlighted email address that appears next to their name. This will launch your browser's email program. If you receive a message informing you that your browser has not been configured properly, please read the Email Error FAQ below.
To send email to more than one person, click the checkboxes next to the names you would like to email and click the "Email Selected Students" button. A form will come up enabling you to enter a subject and message. When you are ready to send the message, press the "Send Email" button.
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Q:Why do I get an error message when trying to send email?
A:If your browser is already configured or you wish to have it configured to send email through GUMAIL or GUSUN then call your Help Desk.
If your browser is configured or you wish it to be configured to send email through another mail server and you receive a message stating that you have not specified an email address when you click on an email link. You may use one of the following methods to resolve the problem.
1) If are you in Faculty Services, use Faculty Services email service instead of your browser's email program
Instead of clicking on a highlighted email address to send email, click on the checkbox next to the student's name and click on the "Email Selected Students" button. This will allow you to send an email to the student using the Faculty Services program, instead of using your browser's email program.
2) Configure your browser to send email
Specifically, you need to set-up and configure a mail client. Please read SETTING UP AN E-MAIL PROGRAM for the UIS help pages.
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Financial Services

Q: If I am blocked out of Financial Services or have forgotten my password, what should I do?
A: If you are unable to enter Financial Services contact the UIS Call Center at x74949 or by email at help@georgetown.edu​. Be sure to include your name, NetID and a telephone number and email address where you can be reached.
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Q: What functions are available through Financial Services​?
A: Financial Services includes online entry of purchase requisitions, viewing the status of each request, and viewing cost center reports.

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Q: How recent is the information displayed by Financial Services​?
A: The information displayed by Financial Services is retrieved directly from the University databases and is the most current information on file. If it is incorrect contact the Purchasing Department.
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Employee Services

Q:What information is available through Employee Services​?
A: The following services are available through Employee Services​:

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Q:How recent is the information displayed by Employee Services​?
A:The information displayed is retrieved from the University HR/Payroll system, Genesys, and is the most current information the University has on file. Employee paycheck data will appear approximately four days prior to the pay date. It may take a day or so for very recent changes to your HR/Payroll record to appear in Employee Services.
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Q: Who can use Employee Services​?
A: All faculty, staff and AAPs who are active in the payroll system may use Employee Services. You will need your NETID and password.
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Q:What should I do if my information is incorrect?
A: There are instructions on each page to tell you what to do if the information is incorrect. Some information you can change or update "online."
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Q:Q. What information can I update "online" using Employee Services?
A:You can update home address, home telephone number and emergency contact information through Employee Services​. During Benefits Open Enrollment, employees can enroll in the flexible spending accounts, enroll in the medical and dental plans and /or make changes to your medical/dental coverage
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Q:​When is Employee Services unavailable?
A:​Employee Services will be unavailable when the University is running payroll. A message will appear to this effect when you log in. Usually, these outages will take place at night, between 8:00 PM and 10:00 PM, although the length might vary.
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Q: What should I do if I am blocked out of Employee Services or have forgotten my password.
A:If you are unable to enter Employee Services contact the Information Services Call Center at x74949 or by email at help@georgetown.edu​. Be sure to include your name, NetID and a telephone number and email address where you can be reached.
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