1. You
are entitled to be treated with courtesy and
consideration at all times by your lawyer and the other
lawyers and personnel in your lawyer's office.
2. You
are entitled to an attorney capable of handling your
legal matter competently and diligently, in accordance
with the highest standards of the profession. If you are
not satisfied with how your matter is being handled, you
have the right to withdraw from the attorney-client
relationship at any time (court approval may be required
in some matters and your attorney may have a claim
against you for the value of services rendered to you up
to the point of discharge).
3. You
are entitled to your lawyer's independent professional
judgment and undivided loyalty uncompromised by conflicts
of interest.
4. You
are entitled to be charged a reasonable fee and to have
your lawyer explain at the outset how the fee will be
computed and the manner and frequency of billing. You are
entitled to request and receive a written itemized bill
from your attorney at reasonable intervals. You may
refuse to enter into any fee arrangement that you find
unsatisfactory. In the event of a fee dispute, you may
have the right to seek arbitration; your attorney will
provide you with the necessary information regarding
arbitration in the event of a fee dispute, or upon your
request.
5. You
are entitled to have your questions and concerns
addressed in a prompt manner and to have your telephone
calls returned promptly.
6. You
are entitled to be kept informed as to the status of your
matter and to request and receive copies of papers. You
are entitled to sufficient information to allow you to
participate meaningfully in the development of your
matter.
7. You
are entitled to have your legitimate objectives respected
by your attorney, including whether or not to settle your
matter (court approval of a settlement is required in
some matters).
8. You
have the right to privacy in your dealings with your
lawyer and to have your secrets and confidences preserved
to the extent permitted by law.
9. You
are entitled to have your attorney conduct himself or
herself ethically in accordance with the Code of
Professional Responsibility.
10. You
may not be refused representation on the basis of race,
creed, color, religion, sex, sexual orientation, age,
national origin or disability.
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