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Job Opportunities

Seasonal Opportunities:
  1. Ballpark Tour Guides (Seasonal/Part-time)
  2. Event Staff (Seasonal/Game-time)
  3. Baserunner (Seasonal)
  4. Sales & Fan Services Representative (Seasonal/Part Time)
  5. Sales & Fan Services Ticket Seller (Seasonal/Part time)
  6. Fan Assistance Representative (Seasonal)
  7. Research Surveyors (Seasonal/Game-time)
Volunteer Opportunities:
  1. Orioles Designated Hitters
Internship Program:
  1. Overview
  2. Requirements
  3. How to Apply
  4. Available Positions
(Last update on 02/28/08)

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To apply for any of our seasonal openings, please download our application and mail to:
Human Resources
Baltimore Orioles
333 West Camden Street
Baltimore, MD 21201

Or Fax Application to:
(410) 547-6273

Special Notes:
Baltimore Orioles is an Equal Opportunity Employer
Background checks will be performed on all candidates hired
Please indicate the position desired on either the resume or application
We are unable to take phone calls regarding application status
Our application can be printed from our website www.orioles.com
Interested candidates may fax or mail a completed application to the number or address listed below.



Seasonal Opportunities


If you enjoy being surrounded by baseball, these seasonal positions may be for you. All positions require strong interpersonal communication skills and a willingness to assist fans in a polite, friendly manner. Every employee is expected to have a basic knowledge of Oriole Park at Camden Yards and be able to locate areas within the ballpark. Some positions require standing for long periods of time and exposure to all types of weather. Appli-cants must be able to work long hours, including days, nights, weekends, and holidays. Candidates must have some experience working with people in a customer-service capacity.

Ballpark Tour Guides (Seasonal/Part-time)
Out-going, knowledgeable baseball fans are needed to become Ballpark Tour Guides for Oriole Park at Camden Yards. Guides take fans on a 75- minute walking tour of the ballpark, providing statistical and historical information along the way that encompasses the entire Camden Yards neighborhood. The rate of pay is $8.00 per hour. All applicants must be available between the hours of 10 am and 3 pm between the months of February and October.

Our Guides have the following qualifications:
  • Experience working with children
  • Ability to speak in front of a large group
  • Friendly and up-beat personality
  • Ability to work in all weather (heat, cold, rain)
  • Basic knowledge of Oriole Park and the Baltimore Orioles


Event Staff (Seasonal/Game-time)
Out-going and fan-friendly individuals are needed to become members of our Event Staff. Our Event Staff members greet fans entering the ballpark, assist fans in scanning tickets for entry to the park, provide directional information to fans re-garding seating, concessions, emergencies, and maintain an up-beat, family atmosphere so that all fans can enjoy the game. The rate of pay is $8.00 per hour. Applicants must be available for the majority of home games for the Orioles 2008 schedule.

Our Event Staff have the following qualifications:
  • Excellent communication skills
  • Enthusiastic, courteous, and fan-friendly
  • Ability to work in all types of weather (heat, cold, rain)


Baserunner (Seasonal)
Outgoing and enthusiastic individuals are needed to become Baserunners. Individuals in this area will assist the public relations, communications, and programs and promotions department, with all aspects of game operations during home games, as well as other varied duties both during games and non-game days. The rate of pay is $8.00 per hour. All applicants must be available for every home game of the Orioles 2008 schedule and other hours as needed.

Our Baserunners have the following qualifications:
  • Must be outgoing and posses strong work ethic
  • Must be able to work all 81 home games including evenings, weekends, and games in April, May & September
  • Must be able to work as a team as well as take on individual projects
  • Excellent communication skills
  • Ability to work in a fan-friendly environment, including fans of all ages


Sales & Fan Services Representative (Seasonal/Part Time)
The representatives provide the highest level of customer service to Orioles fans via incoming calls to our main phone queue. Our representatives are able to sell group tickets and season ticket plans. In addition, they are able to answer fan questions related to general team policies. Each representative is responsible for keeping fans aware of various ticket opportunities that become available. A strong work ethic and desire to grow business is necessary to become successful in this opportunity. A portion of this opportunity will involve making out-bound sales calls. You must enjoy speaking on the phone and the challenge of problem solving. A flexible schedule is required, as well as working evenings and weekends during our 2008 season. The rate of pay is $8.00 per hour.

Our Representatives have the following qualifications:
  • Strong verbal communication skills & a true desire to serve
  • Computer experience
  • Ability to work in a fast-paced environment
  • Some cold-calling experience
  • A customer service background


Sales & Fan Services Ticket Seller (Seasonal/Part time)
Within our Box Office, staff members sell individual game tickets on both game and non-game days. The responsibility of the ticket seller is to provide a smooth transaction for each customer, ensuring the customer is aware of all available tick-ets and promotions. Each seller is expected to understand the seating layout of the ballpark and prices, including dis-counts. They must balance their bank at the completion of each shift. Applicants must be available to work the majority of home Oriole games. The rate of pay is $8.00 per hour.

Our Ticket Sellers have the following qualifications:
  • Computer knowledge
  • Ability to work in a fast-paced environment
  • Cash-handling experience
  • Strong customer service skills
  • Flexible schedule


Fan Assistance Representative (Seasonal)
If you have a true desire to serve fans, this position may be for you. We are scouting for individuals who can provide the highest level of customer service to join our Fan Assistance team. The rate of pay is $8.00 per hour. Team members should have a flexible schedule that includes working at least 80% of our home games.

Our Fan Assistance Representatives have the following qualifications:
  • Excellent customer service skills
  • Ability to solve problems under pressure
  • Excellent communication skills
  • Ability to work the majority of our home games


Research Surveyors (Seasonal/Game-time)
Out-going individuals are needed to become Research Surveyors. Individuals in this area will survey fan prior to and during home baseball games. They will also assist in the analysis of the collected survey data at regular intervals during the baseball season. Applicants must be able to work all home games in April and September, as well as at least 50% of the remaining games.

Our Research Surveyors have the following qualifications:
  • Enthusiastic and fan-friendly
  • Excellent communication skills
  • A flexible schedule



Volunteer Opportunities


Orioles Designated Hitters
Become a member of the Orioles volunteer sales staff, the Designated Hitters. As a volunteer advocate of the club assisting in season, group and individual ticket sales, you can earn memorabilia, great prizes and trips to see the Orioles on the road -- including a trip to Chicago this season to watch the Birds battle the Cubs! The Orioles Designated Hitters have been a valuable part of the Orioles sales force since 1979. Learn how to "Join The Team" now. Call 410-547-6071 or email dh@orioles.com.



Internship Program


Overview
An internship with the Orioles is a winning combination for both the Orioles and the student. Our internship program allows the student to gain valuable work experience within a professional baseball team. As the employer, we benefit by receiving valuable work contributions from the student. All internships are un-paid and must count toward academic credit.


Requirements
Students seeking an internship should meet the following criteria:
  • Current student in a college/university with at least 2.75 overall GPA and a 3.0 major GPA, with a declared major. Stu-dent may also be seeking an advanced degree.
  • Ideal candidates should have excellent communication, computer and organizational skills.
  • Must be able to work with minimal supervision and have a fan-friendly attitude.
  • During the off-season, interns should be available Monday through Friday, from 9-5.
  • During the season interns will follow the schedule set by the department and baseball schedule. This may include work-ing days, evenings, weekends and holidays.


How to Apply
Interested students can apply by sending their resumes along with a cover letter via mail, fax or e-mail to:

Baltimore Orioles
Human Resources
333 West Camden Street
Baltimore, MD 21201
resumes@orioles.com
Fax Number: 410-547-6273

Included in the cover letter should be area of interest and dates of availability.
For planning needs, Fall term is September - December; Spring term is February - May; Summer term is June - August

Due to the high volume of resumes we receive we regret that we will only be able to respond to those students in whom we have an interest.


We are currently seeking interns for the following positions:
Corporate Sales and Sponsorship - (Fall Term, Spring Term, Summer Term)
The intern will work with contracts and proposals for sponsorship accounts. This may include providing fulfillment duties for existing accounts and creating new proposals to sell sponsorship inventory throughout the park, using Power-Point and other computer aided programs. The intern will assist with promotions and game day events related to servicing of sponsor contracts. Examples are bat-boy/bat-girl program, lucky seat number, first pitches, etc. The intern will also assist with ticket requests and special needs of sponsors as they attend Oriole Park at Camden Yards. Interns will also re-search and work on special assignments as needed.

Ballpark Operations - (Fall Term, Spring Term, Summer Term)
This intern will play a large role in ballpark operations on game days, by helping to oversee a staff of approximately 200 event staff employees. The intern will also assist the department by maintaining a variety of reports/logs that pertain to the safe and efficient operation of the ballpark. Examples are Suite Repair Inspection Log, Restroom Inspection Log and Fan Inquiry Log. This individual will assist with special projects and reports as needed, aid the Manager of Ballpark Operations in overseeing the Event Staff, as well as help with general clerical duties.

Sales & Fan Services - (Fall Term, Spring Term, Summer Term)
The intern will take an active role in both the phone unit and box office, thereby gaining value knowledge in both the sales and operations of this department. The intern will answer general fan inquiries while working in the phone unit, and will assist with special projects and reports as needed. Selling game-day tickets and printing will-call tickets are some of duties the intern will perform while working in the box office. The intern will also assist with scheduling, generating phone statistics and assisting with other tasks related to the administration of the department.

Productions - (Fall Term, Spring Term, Summer Term)
The productions intern will be responsible for recording, tape logging, cataloging and dubbing tapes, as well as re-searching information to be used on future projects. This internship may also include operating video cameras, editing, and other production responsibilities. The intern must have experience using Media 100 and Final Cut Pro equipment.

Public Relations - (Fall Term, Spring Term, Summer Term)
The intern will learn and develop skills in dealing with the media and public by working in the public relations office. The intern will compile daily press clips, respond to phone and mail inquiries from the media and fans, maintain player press clip files, assist with team publications and research statistics. Prior experience with a sports team or college sports information office is preferred, but not required. The applicant must be willing to work nights and weekends during the season.

Publishing - (Fall Term, Spring Term, Summer Term)
An internship in publishing will give the student experience in creative project design. The intern will work closely with all departments to produce layouts for a wide range of projects, including signage, brochures, posters, flyers and promotional items. Candidates must demonstrate proficiency in Mac OS X, Adobe InDesign, Illustrator and Photoshop, and also have some page-design experience. Applicants should also be detail-oriented, able to handle multiple projects and well-organized.

Photography - (Summer Term)
The photography intern will assist the Team Photographer with daily tasks, including fulfilling photo requests, downloading and editing photographs and maintaining team archives. The internship also provides the opportunity to shoot game action and candid photography during Orioles home games. Candidates should demonstrate proficiency in Mac OS X, Adobe Photoshop and Photo Mechanic or a similar program and have completed two years of coursework in a photography program. The applicant must be willing to work nights and weekends.

Promotions and Entertainment - (Fall Term, Spring Term, Summer Term)
The intern's primary responsibility will be to assist the Communications department in planning and facilitation of special events. Whether it is FanFest, Opening Day or a pre-game ceremony, this intern will enhance skills related to planning and prioritizing. Additional duties may include assisting with our award-winning Mascot program and Kid's Dugout Club program.
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