Support
The Google Mini and the Google Search Appliance
are so easy to set up and maintain, you may never have a question about
how to implement search on your website or intranet. Should you want
advice however, Google offers full access to our support team of systems
and network engineers.
- A full-service source for help.
Google provides support for every aspect of our search appliances. That
means you have access to information and assistance from Google experts.
- Full access to online resources.
The Google customer support site is available 24/7 and provides
a wide range of help options including discussion forums, support documentation,
the latest software updates and release notes. It's a
complete source for the most current information on your appliance
and a great way to share best practices and optimization tips with
other owners.
- Hardware replacement coverage.
If for some reason your Google Search Appliance or Google Mini stops
working during the term of your support contract, Google will send
you a new appliance.
- All the training options you need.
With self-paced tutorials, live webinars and in-person instructor led
courses, we've got all your training needs covered.
If you are a current Google Mini or Google
Search Appliance customer and you would like help, please sign into
the support website directly at https://support.google.com/enterprise.
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