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As the leading creator of digital media services and software, we take security issues very seriously. We are committed to providing our customers timely and comprehensive information about our software. As such, we encourage users to check this site periodically for the latest updates.

HELIX SERVER/PROXY SECURITY UPDATES
Document June 19, 2007
Helix Server RTSP Buffer Overflow Vulnerability (PDF)
Document March 21, 2007
Potential Server Exploit Vulnerability - Update (PDF)
- November 10, 2005
Security Patch Update For RealPlayer Enterprise
- June 23, 2005
Security Patch Update For RealPlayer Enterprise

Older updates

REALPLAYER, REALONE PLAYER AND REALJUKEBOX SECURITY UPDATES
- July 25, 2008
RealPlayer Security Update
Document October 25, 2007
RealPlayer Enterprise Heap Overflow Vulnerability Update (PDF)
Document October 19, 2007
RealPlayer ActiveX Vulnerability Update (PDF)
- October 19, 2007
Download RealPlayer ActiveX Vulnerability Patch

More updates

OTHER UPDATES
- Website Security Updates

ALERTING REALNETWORKS
To alert RealNetworks of a potential security-related problem while using Helix Server, please submit an Online Service Request and include the phrase "Security Issue" in the Description field.

Additionally, please note the following:
- A report of how you found the problem
- How it can be reproduced
- Versioning information of all software involved
- Your contact information, including phone & e-mail address

Please note that as part of our validating of your e-mail address, you will receive an automatic e-mail response. This should not be considered an answer from us. If you do not receive this response, the e-mail address you provided in the post is incorrect, and you should re-submit with the correct e-mail address.

Once RealNetworks is aware of a security incident, we work as quickly as possible to find the cause, and develop a solution. These solutions, regardless of whether they are a patch, a configuration change, or other workaround, will be made available from this site.

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