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“Communications are central to any major incident response – without good communications the different services responding cannot work as a team. Communications have often been criticised in major incident investigations.Good communication is the key to successful planning and response. Make the most of the available technology.”
- Planning for Major Incidents: the NHS Guidance
The 3rd Eye Vision Major Incident Management Application (MIMA) system is a multi-user emergency event tracker. Combining an integrated email client and contacts-management, MIMA offers powerful search and filter features, and facilitates a secure and reliable platform for the management of a major incident.
MIMA comprises two key areas: a secure and entirely independent system which updates key figures and agencies; and the public website, managed by the secure area, through which the public is kept informed.